Pricing
Intercom pricing
As intercom.com lists them, read 27 Sept 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | billed annually · Fin AI Agent · Messenger · Shared inbox and ticketing system · Pre-built reports · Public help center | $19 a month |
| Advanced | billed annually · 20 free Lite seats | $85 a month |
| Expert | billed annually · 50 free Lite seats | $132 a month |
| Fin AI Agent | from $0.99 per Fin outcome · AI-powered answers · Live chat, email, phone, and other channel support · Human handoff with conversation context | $0.99, paid once |
| Fin AI Agent with existing helpdesk | — | $0.99, paid once |
| Fin Voice | — | $1.99, paid once |
| Copilot | billed annually | $29 a month |
| Copilot monthly | billed monthly | $35 a month |
| Proactive Support Plus | — | $99 a month |
| Pro | — | $99 a month |
From intercom.com.