Infoplus 3PL WMS

Overview

Infoplus 3PL WMS is a warehouse system for operators managing inventory, orders and multiple client accounts. It suits 3PLs that need operational workflows and client billing together; custom pricing and a restriction on handling protected health information may rule it out for some buyers.

Its scope runs from storage and replenishment through dispatch, reporting and itemized 3PL billing. That breadth is useful for teams coordinating varied warehouse work, but may be more than a business needs if it only wants basic stock control.

Key features

Inventory and fulfillment

Storage rules and replenishment tools help govern inventory, while demand-based labor prediction can help operators plan staffing around expected work. Lot, serial and job number tracking, pre-cartonization and automated fulfillment workflows carry that control into order processing. These are practical strengths for operations with varied products or client requirements, rather than a simple single-workflow warehouse.

Dispatch and reporting

Staff can scan items before dispatch, verify weights automatically and manifest parcel or freight shipments. Supported carrier connections include USPS, UPS, FedEx, DHL, Canada Post and Canpar. Infoplus Metrics and Report Builder lets users define, schedule and receive warehouse and business reports, giving teams a way to tailor recurring visibility to their operation.

3PL billing and integrations

The 3PL Billing module records time, transactions and value-added activity for customized, itemized bills. That makes it relevant to providers who need to account for client-specific services, not just warehouse movement. The open JSON REST API can support integrations built in Java, Python, PHP or C#, and listed shopping-cart connections include Magento, WooCommerce, BigCommerce, Shopify, eBay and Amazon Seller Central. Buyers should confirm that their required systems and workflows are covered before committing.

Pricing

Infoplus WMS uses custom pricing, with fees determined by product tier and selected add-ons. Non-development accounts are billed at the beginning of each month; optional paid development accounts are billed separately. There is no published price to use as a budget benchmark, so prospective customers should request a quote based on their operation and required add-ons.

Premium chat support is a paid add-on, while the company directs users to its knowledge base for support and documentation. Teams that need chat support should include that extra cost in their evaluation.

Platforms

The platform supports Android, iOS, API and web access. The InfoPlus Commerce Companion app requires Android 10 or later, or iOS 14.0 or later. This gives warehouse teams mobile options alongside API-based integration, subject to those operating-system requirements.

Who it's for

Infoplus is best suited to 3PL operators and warehouse teams handling multiple clients, especially those that need inventory control, fulfillment workflows, a client portal and client-level billing activity in one system. Its tracking, reporting and shipping tools also suit operations with detailed dispatch and visibility needs. Businesses seeking only basic inventory management, or those unable to use custom-priced software, should compare simpler or more transparently priced options.

Infoplus says it uses reasonable and appropriate measures to help secure customer content and provides its written information security program on request through a support ticket. Customers may not use the service to handle protected health information without a Business Associate Agreement with Infoplus, an important constraint for organizations with that requirement.

Pros and cons

Pros

• Broad warehouse coverage: Inventory controls, fulfillment, dispatch checks, reporting and billing address connected stages of 3PL work in one system.
• Client-specific billing: Recording time, transactions and value-added activity supports customized, itemized bills.
• Integration flexibility: A JSON REST API and named commerce and carrier connections provide several routes for connecting warehouse operations.

Cons

• Custom pricing: Buyers cannot compare a published plan price and need a quote based on tier and add-ons.
• Paid chat support: Premium chat costs extra, which may matter to teams that expect direct support to be included.
• PHI restriction: Protected health information requires a Business Associate Agreement, so organizations without one cannot use the service for that data.

Alternatives

• Tremo is worth considering for a smaller operation that can work within its free allowance of 100 completed pick lists per month; additional pick lists cost € 0.26 each.
• Camelot 3PLink BMS is another paid, web- and Windows-based option for buyers to compare.
• EasyEcom 3PL may suit teams comparing a Starter tier with up to 3 users, around 100k SKUs and one warehouse, or a Growth tier.
• WMS123 is a paid alternative whose quote depends on operation, required capabilities and integrations.
• Binsy is a web-based alternative with custom subscription pricing based on warehouse count and monthly order volume.
• byrd WMS offers bespoke pricing based on platform access and order volume.
• Da Vinci WMS uses custom quotes rather than a published price.
• Infios WMS for 3PLs is another option to compare.

For a broader shortlist, see Third-Party Logistics Software.

Verdict

Choose Infoplus if you run a 3PL or multi-client warehouse and want inventory, fulfillment, reporting and itemized client billing in one system. Its operational breadth and billing focus are the main reasons to consider it; custom pricing, paid premium chat and the PHI restriction are the clearest reasons to look elsewhere.