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illumend (from myCOI)
What illumend (from myCOI) is
illumend is a web and API platform from myCOI for managing third-party partner insurance compliance. It tracks certificates of insurance, checks submitted coverage against requirements, and supports vendor onboarding, compliance documents, assignment workflows, vendor messaging, and insurance tracking. Its Lumie system reads contracts, extracts insurance requirements, requests documents, and checks coverage. It follows renewals with reminders and partner follow-ups, while recording the checks behind decisions and reconstructing compliance status for a past date. Unresolved cases can go to an illumend insurance expert. The REST API covers partner onboarding, document upload, extraction, and compliance status. Native connections include Procore and CMiC; the full in-panel Procore flow requires Procore’s Commitments module. Yardi support covers Voyager 7S in self-hosted or cloud forms, not Genesis 2, Voyager 6008, or Breeze. illumend says it is SOC 2 audited, encrypts data in transit and at rest, and uses role-based access controls. Pricing is on request, with a 60-day trial and no free plan.
Who it suits
It suits organizations managing partner insurance compliance in construction, commercial real estate, retail, utilities, government, manufacturing, or transportation. Teams using Procore, CMiC, or supported Yardi versions can connect those systems.
What it does well
- Contract requirements extracted automatically
- Renewal reminders and follow-ups are handled
- Past compliance states can be reconstructed
- Partners upload without creating accounts
- REST API and native integrations available
What to know first
- No free plan
- Pricing requires a request
- Procore flow needs Commitments module
- Several Yardi versions are unsupported
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom organization plan | Price tailored to partner volume, coverage requirements, document activity, and workflow needs; no flat price published | On request |
As illumend.ai lists them, read 2 Oct 2026. The maker's own page has the final word.
Verdict
illumend combines contract-based coverage checks, renewal workflows, decision records, and expert escalation for partner insurance programs. Check the Procore and Yardi compatibility details before planning an integration.
Facts from illumend (from myCOI)'s own pages
- Company
- illumend is the platform from myCOI, which says it has 16 years of insurance compliance experience. · illumend.ai, 2 Oct 2026
- Contract review
- Lumie reads contracts, extracts insurance requirements, requests documents, and checks coverage against those requirements. · illumend.ai, 2 Oct 2026
- Decision records
- The platform records the checks behind compliance decisions and can reconstruct compliance state for a past date. · illumend.ai, 2 Oct 2026
- Founded
- 2009 · illumend.ai, 28 Sept 2026
- Human review
- Lumie routes cases it cannot resolve to an illumend insurance expert. · illumend.ai, 2 Oct 2026
- Integration limit
- The full in-panel Procore flow requires Procore’s Commitments module. · illumend.ai, 2 Oct 2026
- Integrations
- The REST API supports partner onboarding, document upload, extraction, and compliance status; native connections include Procore and CMiC. · illumend.ai, 2 Oct 2026
- Intended users
- The platform is for teams managing third-party partner insurance compliance, including organizations in construction, commercial real estate, retail, utilities, government, manufacturing, and transportation. · illumend.ai, 2 Oct 2026
- Partner access
- Third-party partners do not need an account and receive a one-time upload link. · illumend.ai, 2 Oct 2026
- Purpose
- illumend is an AI-powered insurance compliance platform that helps teams track certificates of insurance and verify coverage against their requirements. · illumend.ai, 2 Oct 2026
- Renewals
- Lumie tracks renewals and handles reminders and partner follow-ups automatically. · illumend.ai, 2 Oct 2026
- Security
- illumend says it is SOC 2 audited, encrypts data in transit and at rest, and uses role-based access controls. · illumend.ai, 2 Oct 2026
- Support
- Customers can use the support page to log in, submit a certificate, or request help; prospective customers can book a demo about pricing or integrations. · illumend.ai, 2 Oct 2026
- Yardi compatibility
- The Yardi integration supports Voyager 7S, self-hosted or cloud; Genesis 2, Voyager 6008, and Breeze are not supported. · illumend.ai, 2 Oct 2026