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HqO
What HqO is
HqO’s REX Platform helps commercial real estate operators manage and assess experiences across physical properties. Experience Manager provides a single admin console for end-user experiences and workflows across properties. HqO Intelligence analyzes workplace sentiment and engagement, including trends, expectation gaps, and competitive insights. The platform is organized into Intelligence, Operations, Leasing, Experience, Tenant, and Vendor suites, covering areas such as building systems, leasing workflows, tenant services, and vendor processes.
Its Marketplace connects customers with service and amenity partners. Listed integrations include Yardi Bluepoint, Building Engines Prism, Envoy, Density, Google Maps, Mindbody, StripeConnect, and Outlook Calendar. Tenants can use iOS and Android apps and register with a work email or organizational SSO. Programmatic API and SDK integrations require an Enterprise Development engagement and feasibility assessment. HqO states that it is ISO 27001:2022 certified, with a SOC 2 Type II report available upon request. Pricing is on request.
Who it suits
HqO is aimed at experience-driven commercial real estate portfolios and the operators and occupiers who manage or use those properties. Its suites address teams handling building operations, leasing, tenant experiences, and vendor workflows.
What it does well
- One console manages experiences and workflows across properties.
- Provides sentiment and engagement analytics.
- Includes suites for operations, leasing, tenants, and vendors.
- Tenants can use iOS and Android apps.
- States ISO 27001:2022 certification.
What to know first
- Pricing is on request.
- API and SDK integrations require an Enterprise Development engagement.
- API and SDK integrations require a feasibility assessment.
- SOC 2 Type II report is available upon request.
Limits
Programmatic API and SDK integrations require an Enterprise Development engagement and feasibility assessment. SAML link-out integrations typically take 2 to 4 weeks to set up and require a setup and maintenance fee.
Getting started
- Visit the HqO REX Platform website
- Contact HqO for pricing
- Ask your Customer Success Manager about partner integrations
- Tenants can install the app from the Apple App Store or Google Play Store
- Register with a work email or the organization’s SSO
Verdict
HqO brings property experience management, analytics, and operational suites into one platform. Buyers should account for the Enterprise Development and feasibility steps for programmatic integrations, and request pricing directly.
Questions
How much does HqO cost?
HqO is a paid product, with pricing available on request.
Which platforms does HqO support?
The listed platforms are Android, iOS, web, and API. Tenants can access mobile apps through the Apple App Store and Google Play Store.
What does the REX platform include?
Its suites cover intelligence, building operations, leasing, tenant experiences, tenant tools, and vendor workflows.
Which integrations are available?
Listed partner options include Yardi Bluepoint, Building Engines Prism, Envoy, Density, Google Maps, Mindbody, StripeConnect, and Outlook Calendar. Customers can contact their Customer Success Manager to learn about or add partners.
Can HqO be integrated through an API or SDK?
Programmatic API and SDK integrations require an Enterprise Development engagement and a feasibility assessment.
How do tenants sign in?
First-time users register with a work email or their organization’s SSO.
Facts from HqO's own pages
- API availability limit
- HqO says programmatic API and SDK integrations require an Enterprise Development engagement and feasibility assessment. · helphub.hqo.com, 4 Oct 2026
- Company history
- HqO says Chase Garbarino, Kevin McCarthy, Greg Gomer, and Jared Stenquist founded the company in 2018. · hqo.com, 5 Oct 2026
- Company reach
- HqO’s About page reports more than 185 customers, operations in 32 countries, and more than 400 million square feet. · hqo.com, 5 Oct 2026
- Compliance
- HqO says its solution complies with applicable data protection requirements such as GDPR, CCPA, and PIPEDA. · hqo.com, 4 Oct 2026
- Custom integrations
- HqO supports programmatic integrations through APIs and SDKs via an Enterprise Development engagement that requires a feasibility assessment. · helphub.hqo.com, 4 Oct 2026
- Experience
- The Experience Suite supports tenant events, check-in, paid entry, waitlists, branded content, notifications, announcements, and RSVP tracking. · hqo.com, 5 Oct 2026
- Experience analytics
- HqO Intelligence provides sentiment and engagement analytics on workplace experiences, including trends, expectations gaps, and competitive insights. · hqo.com, 4 Oct 2026
- Founded
- 2018 · hqo.com, 28 Sept 2026
- Integration limits
- HqO says SAML link-out integrations typically take 2 to 4 weeks to set up and require a setup and maintenance fee. · helphub.hqo.com, 4 Oct 2026
- Integration requirements
- Programmatic API and SDK integrations require an Enterprise Development engagement and a feasibility assessment. · helphub.hqo.com, 5 Oct 2026
- Integrations
- HqO’s partner integrations page lists options including Angus Systems, Building Engines Prism, Envoy, MappedIn, Planon, and StripeConnect; it directs customers to their Customer Success Manager to learn more or add partners. · helphub.hqo.com, 5 Oct 2026
- Intelligence
- The Intelligence Suite includes natural-language portfolio queries, predictive alerts, AI-generated recommendations, analytics dashboards, and portfolio comparisons. · hqo.com, 5 Oct 2026
- Intended audience
- HqO describes its platform as serving experience-driven commercial real estate portfolios and their property operators and occupiers. · hqo.com, 4 Oct 2026
- Leasing
- The Leasing Suite offers digital property storefronts, tour scheduling, lead capture, CRM pipeline integration, and lease workflows with embedded contract tools. · hqo.com, 5 Oct 2026
- Marketplace
- HqO Marketplace gives customers access to a growing directory of services and amenity partners, with integrations for real estate experiences. · hqo.com, 4 Oct 2026
- Mobile app
- Tenants can access HqO through apps available on iOS and Android, and first-time users register with a work email or their organization’s SSO. · help.hqo.com, 5 Oct 2026
- Mobile platforms
- HqO says tenants access the app on iOS and Android through the Apple App Store and Google Play Store. · help.hqo.com, 4 Oct 2026
- Operations
- The Operations Suite unifies building systems including HVAC, lighting, metering, vertical transport, and access control, with support for BACnet, Modbus, MQTT, and open API onboarding. · hqo.com, 5 Oct 2026
- Partner integrations
- HqO lists partner integrations including Yardi Bluepoint, Building Engines Prism, Envoy, Density, Google Maps, Mindbody, StripeConnect, and Outlook Calendar. · helphub.hqo.com, 4 Oct 2026
- Platform purpose
- HqO’s REX Platform assesses property experience performance and gives operators tools to manage and optimize experiences from one central location. · hqo.com, 5 Oct 2026
- Privacy compliance
- HqO says its solution complies with data protection laws and regulations including GDPR, CCPA, and PIPEDA. · hqo.com, 5 Oct 2026
- Product suites
- HqO presents REX as a platform with Intelligence, Operations, Leasing, Experience, Tenant, and Vendor suites. · hqo.com, 5 Oct 2026
- Property experience management
- Experience Manager lets operators manage end-user experiences and workflows across properties from a single admin console. · hqo.com, 4 Oct 2026
- Security
- HqO states that it is ISO 27001:2022 certified and has a SOC 2 Type II report available upon request. · hqo.com, 5 Oct 2026