IdSurvey
by IdSurvey
What IdSurvey is
IdSurvey is a professional platform for creating, conducting, and analyzing online, telephone, face-to-face, and mixed-mode surveys. Its drag-and-drop editor includes coding tools, more than 50 customizable question types, conditional logic, skips, randomization, and branching. Data collection supports online, offline, and telephone work, with email and SMS campaigns, survey links, and an integrated softphone for manual or predictive dialing. The free CAPI mobile app for iOS and Android collects data offline and synchronizes responses when a connection returns. Users can view live data, create and share reports, and export results to SPSS, Excel, and CSV. IdSurvey offers API access, custom branding, a respondent panel, response analytics, and third-party integration work. Deployment is available through OnCloud or a customer server, where the on-premises product is delivered as a configured VMware or Citrix virtual machine. OnCloud lists HTTPS, six-month daily-backup retention, redundant servers, and stated uptime figures.
Who it suits
It suits market research companies, businesses, academic researchers, government agencies, and other organizations running professional surveys. Teams can choose cloud hosting or installation on their own server.
What it does well
- Supports online, telephone, and face-to-face collection
- More than 50 customizable question types
- Offline CAPI app for iOS and Android
- Live reports and SPSS, Excel, CSV exports
- Cloud or on-premises deployment
What to know first
- No free plan
- Pricing requires a custom quote
- On-premises delivery requires VMware or Citrix
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom quote | Tailored licenses · phone, online, or face-to-face survey packages · on-cloud or on-premises | On request |
As idsurvey.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
IdSurvey covers questionnaire design, mixed-mode collection, analysis, reporting, and deployment in one professional system. Pricing is quote-based, with cloud and on-premises options for organizations needing tailored survey packages.
Facts from IdSurvey's own pages
- Response analytics
- Yes · idsurvey.com, 22 Sept 2026
- API access
- Yes · idsurvey.com, 22 Sept 2026
- Respondent panel
- Yes · idsurvey.com, 22 Sept 2026
- Availability
- The maker states OnCloud service uptime of 99.99% and storage uptime of 99.999999999%. · idsurvey.com, 12 Oct 2026
- Cloud security
- The OnCloud offering lists HTTPS connections, daily backups saved for six months, and redundant servers. · idsurvey.com, 12 Oct 2026
- Custom branding
- Yes · idsurvey.com, 22 Sept 2026
- Customer profile
- The maker describes IdSurvey as intended for market research companies, businesses, academic researchers, government agencies, and organizations conducting professional surveys. · idsurvey.com, 12 Oct 2026
- Data collection
- IdSurvey supports online, offline, and telephone data collection, including email and SMS campaigns, survey links, and an integrated softphone with manual or predictive dialing. · idsurvey.com, 12 Oct 2026
- Deployment
- Customers can use IdSurvey OnCloud or request installation on their own server; the on-premises product is delivered as a configured virtual machine for VMware or Citrix. · idsurvey.com, 12 Oct 2026
- Founded
- 2002 · idsurvey.com, 28 Sept 2026
- Free plan
- No · idsurvey.com, 22 Sept 2026
- Headquarters
- Città di Castello, Perugia, Italy · idsurvey.com, 28 Sept 2026
- Integrations
- IdSurvey says it can integrate with third-party products and offers custom solutions for requested integrations. · idsurvey.com, 12 Oct 2026
- Logic branching
- Yes · idsurvey.com, 22 Sept 2026
- Maker
- IdSurvey is made by IdWeb S.r.l.; the company says it was founded in 2002 and lists its address in Città di Castello, Italy. · idsurvey.com, 12 Oct 2026
- Offline app
- The free CAPI mobile app works offline on iOS and Android and synchronizes collected data when an internet connection becomes available. · idsurvey.com, 12 Oct 2026
- Pricing model
- Pricing is quoted individually; phone licenses can be annual or daily, online surveys use completed-interview packages, and face-to-face packages are priced by completed interviews. · idsurvey.com, 12 Oct 2026
- Privacy
- The pricing page states that IdSurvey is GDPR compliant and says survey data is secured against loss, misuse, or damage. · idsurvey.com, 12 Oct 2026
- Purpose
- IdSurvey is an all-in-one professional survey platform for creating, conducting, and analyzing online, telephone, face-to-face, and mixed-mode surveys. · idsurvey.com, 12 Oct 2026
- Questionnaire design
- The platform provides a drag-and-drop editor, coding options, more than 50 customizable question types, and conditional logic, skips, randomization, and branching. · idsurvey.com, 12 Oct 2026
- Reporting and exports
- Users can view live data, create and share customized reports, and export results in formats including SPSS, Excel, and CSV. · idsurvey.com, 12 Oct 2026
- Support
- Support includes ticket-based help, training, a knowledge base, and assistance with questionnaire design, project management, integrations, and data analysis. · idsurvey.com, 12 Oct 2026
Where IdSurvey stands on Freedom251
- Survey Software#96 of 131