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Hop

by Hop

Paid AndroidiPhoneWeb

Visit Hop Alternatives Pricing

Hop's own site

Plans

PlanBilled and limitsPrice
HopLiteStarts from · For properties with fewer than 15 rooms · Other OTA channels cost £9 per channel per month£99 a month
Hop InclusivePrice based on a 15-room property · Cost may vary by property size · Hop Extras not included£150 a month

As hopsoftware.com lists them, read 12 Oct 2026. The maker's own page has the final word.

Facts from Hop's own pages

Property accounting
Yes · hopsoftware.com, 21 Sept 2026
App requirement
The bespoke app requires Hop PMS and is managed through the PMS. · hopsoftware.com, 12 Oct 2026
Core features
Hop Inclusive includes a commission-free booking engine, channel manager, reservation and event management, revenue reporting, CRM, housekeeping, maintenance, integrated payments, and online training. · hopsoftware.com, 12 Oct 2026
Distribution
The channel manager synchronizes availability and pricing across major travel sites including Expedia, Booking.com, TripAdvisor, Airbnb, Hotels.com, HotelBeds, and Google. · hopsoftware.com, 12 Oct 2026
Free plan
No · hopsoftware.com, 21 Sept 2026
Headquarters
Edinburgh, Scotland, UK · hopsoftware.com, 28 Sept 2026
HopLite inclusions
HopLite’s subscription includes Booking.com, Expedia, Google Hotels, TripAdvisor, and Airbnb connections; other OTA channels are offered for an additional £9 per channel per month. · hopsoftware.com, 12 Oct 2026
Integrations
The partner directory lists integrations and partners including ICRTouch, SiteMinder, RoomPriceGenie, QuickBooks, Sage, Xero, ResDiary, SevenRooms, and several payment and door-lock providers. · hopsoftware.com, 12 Oct 2026
Maintenance management
Yes · hopsoftware.com, 21 Sept 2026
Mobile app
The optional branded guest app supports direct bookings, food and drink orders, payments, check-in and check-out, and table bookings; the maker says it works on iOS and Android. · hopsoftware.com, 12 Oct 2026
Mobile app coverage
web only · hopsoftware.com, 21 Sept 2026
Payment fees
Hop says its payment gateway has no monthly fees, minimum transactions, or PCI management fees; transaction charges may apply. · hopsoftware.com, 12 Oct 2026
Payments security
HopPay states that payments are PCI compliant, tokenised, and 3D secure. · hopsoftware.com, 12 Oct 2026
Product
Hop is a cloud-based hospitality property management system for managing bookings, guests, rates, and property operations. · hopsoftware.com, 12 Oct 2026
Setup
The maker says PMS setup generally takes 4 to 6 weeks, and HopLite customers receive a dedicated onboarding manager. · hopsoftware.com, 12 Oct 2026
Small properties
HopLite is designed for small independent properties such as pubs with rooms, B&Bs, guest houses, self-catering accommodation, and boutique hotels. · hopsoftware.com, 12 Oct 2026
Support
Hop advertises live chat, phone, and email support seven days a week, while the Hop Inclusive plan lists dedicated in-house support 364 days a year. · hopsoftware.com, 12 Oct 2026
Who it serves
Hop says it serves properties including B&Bs, guest houses, independent hotels, hotel groups and chains, lodges, campsites, caravan parks, co-living spaces, social housing, and student accommodation. · hopsoftware.com, 12 Oct 2026

Where Hop stands on Freedom251

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