Freedom251 › Restaurant Drive-Thru Software

Hi Auto

Paid

What Hi Auto is

Hi Auto is an AI order taker built specifically for drive-thru operations in high-volume quick-service restaurants. It handles orders with substitutions and add-ons, supports English and Spanish, and lets brands configure voice persona, scripts, upsells, and regional settings. When the system is uncertain or cannot understand an order, trained human agents can provide input. Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores. It integrates with HME, PAR, and Xenial for audio and point-of-sale functions, and with digital confirmation boards and kitchen display systems. The company says it serves more than 200 franchisees across three continents. Deployment requires a POS system, drive-thru audio, and reliable internet; the estimated rollout from pilot to scale is 90–120 days, depending on chain size and complexity. Pricing is available on request, and a free consultation is offered. The company provides 24/7/365 support.

Who it suits

Hi Auto suits corporate quick-service restaurants and franchisees focused on drive-thru ordering. It requires an existing POS system, drive-thru audio, and reliable internet connectivity.

What it does well

Supports English- and Spanish-language orders.
Brands can configure scripts, upsells, and voice persona.
Human agents can assist when the AI is uncertain.
Integrates with listed POS and drive-thru systems.
24/7/365 support is provided.

What to know first

Pricing is available on request.
Deployment requires POS, drive-thru audio, and reliable internet.
Rollout is estimated at 90–120 days.

Getting started

Book a free consultation to discuss your stores, operations, and objectives.
Confirm that the operation has a POS system, drive-thru audio, and reliable internet.
Connect the audio box to existing headsets and POS with remote support.
Configure the voice persona, scripts, upsells, and regional settings.
Plan for a rollout estimated at 90–120 days from pilot to scale.

Verdict

Hi Auto focuses exclusively on drive-thru ordering, with integrations and human fallback for uncertain orders. Prospective customers should account for the stated infrastructure requirements and rollout estimate.

Questions

How much does Hi Auto cost?

Pricing is available on request. The site invites prospective customers to book a consultation.

Which languages does it support?

It supports English and Spanish drive-thru orders.

Which systems does it integrate with?

Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS, as well as digital confirmation boards and kitchen display systems.

What does deployment require?

It requires a POS system, drive-thru audio, and reliable internet connectivity.

How long does rollout take?

Hi Auto estimates 90–120 days from pilot to scale, depending on chain size and complexity.

Does Hi Auto retain customer personally identifiable information?

Its FAQ says it does not retain customer personally identifiable information.

Facts from Hi Auto's own pages

Company focus: Hi Auto says it focuses entirely on drive-thru use cases. · hi.auto, 3 Oct 2026
Consultation: The site offers a free consultation to discuss a prospective customer’s stores, operations, and business objectives. · hi.auto, 4 Oct 2026
Customers: Hi Auto says it serves more than 200 franchisees across about 1,000 stores and three continents. · hi.auto, 3 Oct 2026
Customization: Brands can customize voice persona, scripts, upsells, and regional configurations, while franchisees can adjust menus, limited-time offers, and regional offers. · hi.auto, 4 Oct 2026
Deployment: Hi Auto gives a 90–120 day rollout estimate from pilot to scale, depending on chain size and complexity. · hi.auto, 3 Oct 2026
Founded: 2019 · hi.auto, 28 Sept 2026
Human fallback: When the AI has low confidence, a trained human supervisor can step in to help complete the order. · hi.auto, 4 Oct 2026
Installation: The FAQ says installation uses an audio box to connect with existing headsets and POS, takes about three hours, and is remotely supported. · hi.auto, 4 Oct 2026
Integrations: Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS. · hi.auto, 4 Oct 2026
Languages: Hi Auto supports Spanish-language drive-thru orders. · hi.auto, 3 Oct 2026
Maintenance: The company says its systems self-monitor and alert its team to potential issues, and that it works with certified installers across multiple regions. · hi.auto, 4 Oct 2026
Order handling: The system processes substitutions and add-ons and is continuously tuned to improve performance. · hi.auto, 3 Oct 2026
Ordering languages: Hi Auto supports Spanish-language orders; its FAQ says it supports English and Spanish. · hi.auto, 4 Oct 2026
Performance: The company says it achieves 93% order completion and 96% order accuracy across about 1,000 stores. · hi.auto, 4 Oct 2026
PII: The FAQ says Hi Auto does not retain customer personally identifiable information. · hi.auto, 3 Oct 2026
Pricing: The opened official pages provide no plan prices; the site invites prospective customers to book a consultation. · hi.auto, 3 Oct 2026
Product: Hi Auto is an AI order-taking system built specifically for QSR drive-thrus. · hi.auto, 4 Oct 2026
Requirements: Deployment requires a POS system, drive-thru audio system, and reliable internet connectivity. · hi.auto, 3 Oct 2026
Scale: The about page says the system operates at about 1,000 stores across three continents for more than 200 franchisees. · hi.auto, 4 Oct 2026
Security: The product page describes multi-layered protection, strict controls, third-party audits and certifications, and customizable privacy features, without naming specific certifications there. · hi.auto, 4 Oct 2026
Support: Hi Auto says it provides 24/7 remote system management and support by phone, text, or email. · hi.auto, 4 Oct 2026
Target customers: The company says it focuses exclusively on drive-thru operations and serves corporate QSRs and franchisees. · hi.auto, 4 Oct 2026

Where Hi Auto stands on Freedom251

Restaurant Drive-Thru Software#16 of 23