No. 9 of 22 ·Restaurant Drive-Thru Software

Hi Auto

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely0 of 6 device platforms
DocumentedPlans, terms and facts published

Hi Auto is ranked #9 of 22 in restaurant drive-thru software on Freedom251.

Compared on restaurant drive-thru software

Voice ordering: Yes
Kitchen coordination: Yes
Throughput analytics: Yes
Deployment: hybrid

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The record

Product: Hi Auto is an AI order taker built for drive-thru operations in high-volume quick-service restaurants.
Performance: Hi Auto says it achieves 93% order completion and 96% accuracy across about 1,000 stores.
Order handling: The system processes substitutions and add-ons and is continuously tuned to improve performance.
Languages: Hi Auto supports Spanish-language drive-thru orders.
Customization: Brands can configure voice persona, scripts, upsells, and regional settings.
Integrations: Hi Auto says it integrates with HME, PAR, and Xenial for audio and POS, and with digital confirmation boards and kitchen display systems.
Human fallback: Trained human agents provide input when the AI lacks confidence or cannot fully understand an order.
Security: Hi Auto says sensitive data is stored and processed primarily on Microsoft Azure and encrypted during storage and transmission.
PII: The FAQ says Hi Auto does not retain customer personally identifiable information.
Support: Hi Auto provides 24/7/365 support, including onboarding, real-time monitoring, performance optimization, and technical assistance.
Requirements: Deployment requires a POS system, drive-thru audio system, and reliable internet connectivity.
Customers: Hi Auto says it serves more than 200 franchisees across about 1,000 stores and three continents.
Company focus: Hi Auto says it focuses entirely on drive-thru use cases.
Pricing: The opened official pages provide no plan prices; the site invites prospective customers to book a consultation.

Where it ranks on Freedom251

Best Restaurant Drive-Thru Software in 2026#9 of 22

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Sources

hi.auto/product/· checked 3 Oct 2026
hi.auto/resources/faqs/· checked 3 Oct 2026
hi.auto/company/about/· checked 3 Oct 2026
hi.auto· checked 3 Oct 2026