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Helpable
What Helpable is
Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. Its assistant, Calli, reads published articles, answers questions with a source link, and sends unanswered conversations to a contact form with the conversation attached. The searchable help center can use a custom domain, while an embeddable widget adds search and chat to an app or website with one script tag. Helpable supports 50+ languages with hreflang handling. Direct integrations include Slack, Zapier, Make, Shopify, webhooks, and REST APIs; Zapier also connects it with WhatsApp, Google Drive, Notion, Gmail, HubSpot, Airtable, and 4,000+ apps. Its API uses key authentication and supports article, conversation, and contact management. The free plan includes 30 Calli answers per month, up to 15 articles, one team member, and a Helpable subdomain with branding. Paid plans start at $25 a month; their seven-day trial does not require a credit card. Helpable says its systems and data are hosted in the EU, customer content is not used to train a model, and data is encrypted in transit and at rest.
Who it suits
Helpable is positioned for SaaS companies, indie hackers, no-code builders, agencies, e-commerce businesses, and small businesses. It suits teams that want a help center, chatbot, and live chat inbox, with integrations and language support.
What it does well
- Free plan includes 30 Calli answers each month.
- Calli answers from published articles and links sources.
- Supports 50+ languages with hreflang handling.
- Widget can be embedded with one script tag.
- Paid trial lasts seven days without a credit card.
What to know first
- Free plan is limited to 30 monthly answers and 15 articles.
- Free plan includes one team member and Helpable branding.
- Extra 1,000 answers cost $29 on any plan.
Limits
The Free plan provides 30 Calli AI answers a month, one team member, and a Helpable subdomain with Helpable branding. The Solo plan provides 750 answers a month and one team member. Paid plans include a 7-day trial.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Free forever · 30 Calli AI answers/month · 1 team member · Helpable subdomain · Powered by Helpable branding | Free |
| Solo | $25/mo · 750 Calli AI answers/month · 1 team member · Custom domain + free SSL · 50 AI Writer generations/month | $25 a month |
| Starter | $49/mo · 2,500 Calli AI answers/month · 3 team members · 50 AI Writer generations/month · URL import · Bulk translation · Zapier, webhooks and REST API | $49 a month |
| Pro | $149/mo · 12,000 Calli AI answers/month · 10 team members · 300 AI Writer generations/month · Knowledge-gap reports · Smart handoff routing · Priority support | $149 a month |
| Scale | $299/mo · 30,000 Calli AI answers/month · Unlimited team members · Up to 3 knowledge bases · Custom Context (RAG) PDF upload · Private sections · SSO/SAML · Dedicated support | $299 a month |
As gethelpable.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Open https://www.gethelpable.com/.
- Choose the Free plan or a paid plan starting at $25/mo.
- For a paid plan, use the 7-day free trial; no credit card is required.
- Publish articles for Calli to use as its answer source.
- Add the widget to your website or app with one script tag.
Verdict
Helpable combines customer-facing help content, AI answers, and live chat in one service. The free tier is limited, so compare its answer and team-member allowances with your support volume.
Questions
Does Helpable have a free plan?
Yes. Free includes 30 Calli answers a month, one team member, and a Helpable subdomain with Helpable branding.
How much do paid plans cost?
Paid plans start at $25/mo. Annual billing saves about 20%, described as two months free.
Which platforms does Helpable support?
It is available on the web and through an API. Its widget works in any framework.
What integrations does Helpable offer?
Direct integrations include Slack, Zapier, Make, Shopify, webhooks, and REST APIs. Zapier connects to WhatsApp, Google Drive, Notion, Gmail, HubSpot, Airtable, and 4,000+ apps.
Where is customer data hosted?
Helpable says its application, database, and file storage are hosted in the EU, and customer content is not used to train a model.
Is there a free trial?
Paid plans include a 7-day free trial with no credit card required.
Facts from Helpable's own pages
- AI assistant
- Calli reads published articles, answers customer questions in plain language with a source link, and hands unanswered conversations to the contact form with the full conversation attached. · gethelpable.com, 28 Sept 2026
- Annual billing
- Annual billing saves about 20%, described as two months free. · gethelpable.com, 28 Sept 2026
- API
- The REST API uses API-key authentication and can create or update articles, read conversations and manage contacts. · gethelpable.com, 28 Sept 2026
- App connections
- It connects through Zapier to WhatsApp, Google Drive, Notion, Gmail, HubSpot, Airtable, and 4,000+ apps. · gethelpable.com, 28 Sept 2026
- Article limit
- 15 · gethelpable.com, 20 Sept 2026
- Audience
- Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. · gethelpable.com, 28 Sept 2026
- Company location
- Helpable describes itself as a European company built in Europe. · gethelpable.com, 28 Sept 2026
- Content analytics
- Yes · gethelpable.com, 20 Sept 2026
- Custom domain
- A custom domain with free SSL is included with every paid plan starting at Starter. · gethelpable.com, 28 Sept 2026
- Encryption
- Connections use TLS 1.2+ and data at rest in managed Postgres is encrypted with AES-256. · gethelpable.com, 28 Sept 2026
- Enterprise security
- SSO and SAML are included in the Scale plan, and Helpable offers a signed DPA on every paid plan. · gethelpable.com, 28 Sept 2026
- EU data residency
- Data is stored and processed in the EU, and the AI runs on EU infrastructure. · gethelpable.com, 28 Sept 2026
- Extra answers
- Customers can add 1,000 additional answers for $29 on any plan. · gethelpable.com, 28 Sept 2026
- Free plan
- The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. · gethelpable.com, 28 Sept 2026
- Free tier limits
- Free includes 30 Calli answers a month, up to 15 articles, and a Helpable badge. · gethelpable.com, 28 Sept 2026
- Integrations
- Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. · gethelpable.com, 28 Sept 2026
- Knowledge base
- Helpable publishes a searchable help center on a custom domain with structured data, sitemap, hreflang and SEO metadata. · gethelpable.com, 28 Sept 2026
- Languages
- Helpable supports 50+ languages with automatic hreflang handling. · gethelpable.com, 28 Sept 2026
- Model training
- Helpable says customer content is not used to train a model. · gethelpable.com, 28 Sept 2026
- Language support
- The product supports 50+ languages with hreflang handling. · gethelpable.com, 28 Sept 2026
- Paid trial
- Paid plans include a 7-day free trial with no credit card required. · gethelpable.com, 28 Sept 2026
- Pricing model
- Pricing is per workspace, with no per-agent or per-resolution charges. · gethelpable.com, 28 Sept 2026
- Product
- Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. · gethelpable.com, 28 Sept 2026
- Security controls
- Helpable states that it is GDPR compliant and encrypts data in transit and at rest. · gethelpable.com, 28 Sept 2026
Where Helpable stands on Freedom251
- Knowledge base software#33 of 138