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Helo.ai
What Helo.ai is
Helo.ai is a business messaging and customer engagement platform available through the web and API. It brings SMS, WhatsApp, RCS, voice, email, and chatbots into a set of products for businesses from startups to large enterprises. Automated campaigns can run across SMS, WhatsApp, RCS, and email, while its no-code chatbots automate interactions across channels. Helo Convo provides AI agents for WhatsApp, web, and apps; the company says they can be set up from a prompt in five minutes, handle voice notes, reply in customers’ languages, connect to integrations, and pass conversations to human agents. Shortify makes branded trackable short URLs, and Helo Verify supports SMS, email, or WhatsApp verification with SIM binding. RCS messages can include verified sender IDs, rich media, buttons, carousels, images, and videos. Integration services include API and low-code connections such as CRM and ERP. Helo.ai says it encrypts data at rest and in transit, uses role-based access controls, and stores and processes data in India unless otherwise agreed. Pricing is on request; a free trial is available.
Who it suits
Helo.ai suits businesses in areas such as banking, financial services, insurance, utilities, retail, and e-commerce that need messaging, campaigns, or customer engagement tools. It is presented for organizations ranging from startups to large enterprises.
What it does well
- Supports SMS, WhatsApp, RCS, voice, email, and chatbots.
- Automates campaigns across four listed channels.
- Includes CRM and ERP integration services.
- Offers 24/7 email and phone support.
- Free trial is available.
What to know first
- Pricing is available only on request.
- Does not claim formal GDPR or CCPA certification.
- Data is stored in India unless otherwise agreed.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom enterprise plan | Fees specified in a service order, proposal, or master service agreement | On request |
As helo.ai lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://helo.ai/.
- Choose web access or API access.
- Request pricing for the custom enterprise plan.
- Use the free trial to begin evaluating the platform.
- For Helo Convo, configure an agent from a prompt for WhatsApp, web, or apps.
Verdict
Helo.ai combines multi-channel campaigns, chatbot tools, verification, and integration services for business communication. Pricing is custom, so prospective customers need to request terms.
Questions
How much does Helo.ai cost?
Helo.ai is paid, with pricing on request. Helo Convo describes a platform fee, and WhatsApp is billed at Meta rates at cost; numerical prices are not provided.
Is there a free trial?
Yes, Helo.ai offers a free trial.
Which platforms can I use to access Helo.ai?
Helo.ai is available through the web and API.
What channels does Helo.ai support?
Its listed channels include SMS, WhatsApp, RCS, voice, email, and chatbots.
Who operates Helo.ai?
Helo.ai is a product of VivaConnect Private Limited. The company identifies Vikram Raichura as its Founder and MD.
Does Helo.ai claim GDPR or CCPA certification?
No. Helo.ai says it does not currently claim formal GDPR or CCPA certification.
Facts from Helo.ai's own pages
- AI chatbots
- The platform offers no-code chatbots to automate customer interactions across WhatsApp, SMS, web, and other channels. · helo.ai, 4 Oct 2026
- Broadcasts
- Its broadcast product sends automated campaigns across SMS, WhatsApp, RCS, and email. · helo.ai, 3 Oct 2026
- Campaigns
- Businesses can run automated campaigns across SMS, WhatsApp, RCS, and email. · helo.ai, 4 Oct 2026
- Channels
- The platform lists SMS, WhatsApp, RCS, voice, email, and chatbots among its communication channels and products. · helo.ai, 3 Oct 2026
- Commercial terms
- Helo Convo’s page describes one platform fee and says WhatsApp is billed at Meta rates at cost, but provides no numerical prices. · helo.ai, 3 Oct 2026
- Company
- Helo.ai is operated by VivaConnect Private Limited; its about page says the company was founded in 2001 and identifies Vikram Raichura as Founder and MD. · helo.ai, 3 Oct 2026
- Company history
- The company history page says the company was founded in 2001 and identifies Helo.ai as a product of VivaConnect Private Limited. · helo.ai, 4 Oct 2026
- Compliance
- The security overview says Helo aligns its security framework with ISO/IEC 27001, stores and processes data in India unless otherwise agreed, and does not currently claim formal GDPR or CCPA certification. · helo.ai, 3 Oct 2026
- Compliance limitation
- Helo.ai says it does not currently claim formal GDPR or CCPA certification. · helo.ai, 4 Oct 2026
- Data location
- Helo.ai says data is stored and processed in India unless the client explicitly agrees otherwise. · helo.ai, 4 Oct 2026
- Founded
- 2001 · helo.ai, 28 Sept 2026
- Headquarters
- The contact page lists a Mumbai location at VivaPlex, C7, Street 22, MIDC, Andheri East, Mumbai 400093. · helo.ai, 4 Oct 2026
- Helo Convo
- Helo Convo is a no-code AI agent for WhatsApp, web, and apps that the company says can be configured from a prompt in five minutes. · helo.ai, 3 Oct 2026
- Helo Convo capabilities
- The product page says agents can handle voice notes, respond in customers’ languages, connect to integrations, and hand conversations to human agents. · helo.ai, 3 Oct 2026
- Integrations
- Helo.ai offers APIs, low-code integration, omnichannel communication, CRM and ERP integration, CDP capabilities, and dedicated integration support. · helo.ai, 4 Oct 2026
- Product
- Helo.ai is a communications platform for businesses that supports messaging and automation across channels including WhatsApp, RCS, SMS, email, and voice. · helo.ai, 4 Oct 2026
- RCS
- RCS messages can include verified sender IDs, rich media, buttons, carousels, images, and videos. · helo.ai, 4 Oct 2026
- Security
- The security overview describes TLS 1.2 or higher, AES-256 or equivalent encryption, role-based access controls, audit logging, and daily encrypted backups. · helo.ai, 4 Oct 2026
- Short links
- Shortify creates branded, trackable short URLs with real-time insights. · helo.ai, 3 Oct 2026
- Support
- The contact page lists [email protected] for support inquiries. · helo.ai, 4 Oct 2026
- Target customers
- The company describes its platform as serving businesses from startups to large enterprises and highlights banking, fintech, insurance, ecommerce, retail, and utility use cases. · helo.ai, 4 Oct 2026
- Target users
- The company presents its solutions for businesses including banking, financial services, insurance, utilities, retail, and e-commerce. · helo.ai, 3 Oct 2026
- Verification
- Helo Verify supports verification through SMS, email, or WhatsApp and includes SIM binding to help prevent SIM-swap fraud. · helo.ai, 4 Oct 2026
Where Helo.ai stands on Freedom251
- RCS Business Messaging Software#7 of 29