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Esendex RCS Business Messaging
What Esendex RCS Business Messaging is
Esendex RCS Business Messaging lets businesses send branded, interactive customer messages through RCS, with SMS available through the same platform. Messages can show a verified sender profile with a custom logo and business name. They can include images, videos, maps, or QR codes, alongside buttons, carousels, quick replies, and calls to action. If a recipient is offline or their device does not support RCS, the message is automatically delivered as SMS. Built-in reporting provides delivery and read receipts. Businesses can connect the service to their systems through the API and use it to build automated workflows. Esendex offers professional services for setup and advanced messaging workflows. Listed use cases span retail, finance, utilities, property, healthcare, and local government. Esendex says it is ISO 27001 certified and GDPR compliant. The service is available through web and API access. Pricing is on request, and a seven-day trial is offered without commitment or a credit card. Esendex says it was founded in Nottingham in 2001 and is headquartered there.
Who it suits
It suits businesses that want to send interactive RCS messages and manage SMS through the same platform. Listed use cases include retail, finance, utilities, property, healthcare, and local government.
What it does well
- Messages can include rich media and action buttons
- Automatic SMS fallback for unsupported or offline recipients
- Reporting includes delivery and read receipts
- API access supports automated workflows
- Seven-day trial requires no credit card
What to know first
- No free plan
- Pricing is available on request
Limits
There is no free plan; the trial lasts seven days. The pricing page directs buyers to contact Esendex for multichannel messaging, including RCS, and bespoke packages above 10,000 messages per month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| RCS Business Messaging | Get a quote; RCS pricing is not listed separately. · Bespoke packages available for multichannel messaging | On request |
As esendex.co.uk lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Esendex RCS messaging website.
- Sign up for the seven-day trial; no credit card is required.
- Choose web access or connect through the API.
- Contact Esendex for pricing and multichannel package details.
Verdict
Esendex RCS Business Messaging combines branded RCS messages, SMS fallback, and reporting, with web and API access. The trial lasts seven days, while ongoing pricing requires a quote.
Questions
How is RCS Business Messaging priced?
Pricing is available on request. Esendex directs customers to contact it for multichannel messaging, including RCS.
Is there a free plan or trial?
There is no free plan. A seven-day trial is available with no commitment and no credit card required.
Can I use the service through an API?
Yes. Esendex offers API access to connect messaging with business systems and build automated workflows.
Does it support SMS as well as RCS?
Yes. The platform supports SMS and RCS, and can automatically deliver a message by SMS if the recipient is offline or cannot receive RCS.
What kinds of content can messages include?
Messages can include images, videos, maps, QR codes, buttons, carousels, quick replies and calls to action.
What industries are listed as use cases?
Esendex describes use cases for retail, finance, utilities, property, healthcare and local government.
Facts from Esendex RCS Business Messaging's own pages
- API
- Esendex offers API access to connect messaging with business systems and build automated workflows. · esendex.co.uk, 29 Sept 2026
- Branding
- Messages can use a verified sender profile, custom logo and business name. · esendex.co.uk, 29 Sept 2026
- Channels
- The platform supports SMS and RCS, and Esendex says customers can manage both through its messaging platform. · esendex.co.uk, 29 Sept 2026
- Company
- Esendex says it was founded in Nottingham in 2001 and is headquartered there. · esendex.co.uk, 29 Sept 2026
- Fallback
- If a recipient’s device does not support RCS or they are offline, the message is automatically delivered as SMS. · esendex.co.uk, 29 Sept 2026
- Founded
- 2001 · esendex.co.uk, 28 Sept 2026
- Headquarters
- Nottingham, United Kingdom · esendex.co.uk, 28 Sept 2026
- Industries
- The RCS page describes use cases for retail, finance, utilities, property, healthcare and local government. · esendex.co.uk, 29 Sept 2026
- Interactive features
- RCS messages can include buttons, carousels, quick replies and calls to action. · esendex.co.uk, 29 Sept 2026
- Pricing limit
- The pricing page directs customers to contact Esendex for multichannel messaging, including RCS, and bespoke packages above 10,000 messages per month. · esendex.co.uk, 29 Sept 2026
- Purpose
- RCS lets businesses send branded, interactive messages with rich media and action buttons to customers. · esendex.co.uk, 29 Sept 2026
- Reporting
- Built-in reporting provides delivery and read receipts for tracking performance. · esendex.co.uk, 29 Sept 2026
- Rich media
- Businesses can send images, videos, maps and QR codes directly in messages. · esendex.co.uk, 29 Sept 2026
- Security
- Esendex states it is ISO 27001 certified and GDPR compliant. · esendex.co.uk, 29 Sept 2026
- Support
- Esendex offers professional services to help with setup and advanced messaging workflows. · esendex.co.uk, 29 Sept 2026
- Trial
- The signup page advertises a seven-day trial with no commitment and no credit card required. · esendex.co.uk, 29 Sept 2026
Where Esendex RCS Business Messaging stands on Freedom251
- RCS Business Messaging Software#5 of 29