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Hello Retail Product Intelligence
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What Hello Retail Product Intelligence is
Hello Retail Product Intelligence helps ecommerce retailers use product information and purchase patterns for search, recommendations, and email personalization. It converts titles, images, and descriptions into vectors and enriches catalog attributes. Hello Retail says its network product relations cover more than 250 million products; aggregated relations can support personalization from a first visit without relying on cookies, accounts, or browsing history. A GraphQL endpoint makes product data available to webshops, PIMs, CDPs, ESPs, and custom applications. Use cases include relevance-ranked search, recurring product predictions, and personalized recommendations. Listed integrations include Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs. Product Agents connects directly with Klaviyo for recommendations and Newsletter Content blocks in campaigns and flows. Initial setup requires admin or developer work to add JavaScript, connect a product feed, and place recommendation divs; Hello Retail says most merchants are live within 6–8 weeks, depending on platform, catalog size, and launch surfaces. Search and Recommendations start at €250 a month; Product Agents is €99 a month, billed annually for 5,000 emails, with €50 per 1,000 emails overage.
Who it suits
Hello Retail describes its customer profile as mid-market to enterprise ecommerce retailers. It may suit retailers looking to connect product data with search, recommendations, or email campaigns.
What it does well
- Personalizes from a first visit without requiring cookies or accounts
- GraphQL endpoint serves multiple commerce and data systems
- Integrates with Shopify, BigCommerce, Magento, and Shopware
- Product Agents connects to Klaviyo campaigns and flows
What to know first
- No free plan is listed
- Setup requires admin or developer work
- Most merchants may need 6–8 weeks to go live
- Dedicated customer success and out-of-hours enterprise support cost extra
Limits
Product Agents costs €99 a month billed annually for 5,000 emails, with €50 per 1,000 emails overage and credit-based pricing. Search and Recommendations each start at €250 a month, and features vary by plan.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Search | Starting price; features vary by plan | €250 a month |
| Recommendations | Starting price; features vary by plan | €250 a month |
| Product Agents | Annually; for 5,000 emails · €50 per 1,000 emails overage; credit-based pricing | €99 a month |
As helloretail.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Hello Retail Product Intelligence website.
- Choose the relevant Search, Recommendations, or Product Agents plan.
- Arrange admin or developer work to add JavaScript and connect a product feed.
- Insert recommendation divs in the relevant surfaces.
- For Klaviyo use, connect Product Agents and use recommendation or Newsletter Content blocks in campaigns and flows.
Verdict
Hello Retail brings product enrichment, search, recommendations, and email personalization together, with a GraphQL endpoint and a range of ecommerce integrations. Plan for implementation work and compare the listed plan terms with your catalog and email needs.
Questions
How much does Hello Retail Product Intelligence cost?
Search and Recommendations each start at €250 a month. Product Agents is €99 a month billed annually for 5,000 emails, with €50 per 1,000 emails overage and credit-based pricing.
Is there a free plan?
No. The pricing model is paid.
What platforms does it support?
It is available through API and web. Listed ecommerce integrations include Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs.
Does it work with Klaviyo?
Yes. Product Agents integrates directly with Klaviyo, where recommendations and Newsletter Content blocks can be used in campaigns and flows.
What is required to set it up?
Initial setup requires admin or developer work to add JavaScript, connect a product feed, and insert recommendation divs.
What support is included?
Every client has access to email and phone support, a help center, and product updates. Dedicated customer success and out-of-hours enterprise tech support are add-ons.
Facts from Hello Retail Product Intelligence's own pages
- API
- A single GraphQL endpoint exposes product data for use in a webshop, PIM, CDP, ESP, or custom application. · helloretail.com, 3 Oct 2026
- Catalog scale
- Hello Retail says its network product relations span more than 250 million products. · helloretail.com, 3 Oct 2026
- Cold start
- Aggregated network product relations are used to personalize from the first visit without relying on cookies, an account, or browsing history. · helloretail.com, 3 Oct 2026
- Data protection
- Hello Retail's privacy policy says it uses technical and organizational security measures to protect personal data and has data processor agreements with its processors. · helloretail.com, 3 Oct 2026
- Ecommerce integrations
- Hello Retail says it supports Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs. · helloretail.com, 3 Oct 2026
- Founded
- 2013 · helloretail.com, 28 Sept 2026
- Headquarters
- Copenhagen, Denmark · helloretail.com, 28 Sept 2026
- How it works
- The system converts product titles, images, and descriptions into vectors and enriches catalog attributes. · helloretail.com, 3 Oct 2026
- Implementation
- The pricing page says most merchants are live within 6–8 weeks, depending on platform, catalog size, and launch surfaces. · helloretail.com, 3 Oct 2026
- Klaviyo
- Product Agents integrates directly with Klaviyo, and personalized recommendations and Newsletter Content blocks can be used in Klaviyo campaigns and flows. · helloretail.com, 3 Oct 2026
- Privacy
- The product page describes the service as tracking products rather than people, and says cookies are not essential to its personalization. · helloretail.com, 3 Oct 2026
- Purpose
- Product Intelligence learns product attributes, relationships, and purchase patterns to power ecommerce search, recommendations, and email personalization. · helloretail.com, 3 Oct 2026
- Setup requirements
- Initial setup requires admin or developer work to add JavaScript, connect a product feed, and insert recommendation divs. · helloretail.com, 3 Oct 2026
- Support
- Every client has access to email and phone support, a help center, and product updates; dedicated customer success and out-of-hours enterprise tech support are add-ons. · helloretail.com, 3 Oct 2026
- Use cases
- The product supports personalized recommendations, relevance ranked search, recurring product predictions, and product data integrations. · helloretail.com, 3 Oct 2026
- Who it is for
- Hello Retail describes its customer profile as mid-market to enterprise ecommerce retailers. · helloretail.com, 3 Oct 2026
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