No. 28 of 38 ·Search Analytics Software

Hello Retail Product Intelligence

Name: Hello Retail Product Intelligence
Price: 99 EUR

Web · API · paid plans from €99/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Hello Retail Product Intelligence is ranked #28 of 38 in search analytics software on Freedom251. It runs on API, Web. There is no free plan. Paid plans start at €99/mo.

Hello Retail Product Intelligence plans and pricing

All plans

Product Agents €99/mo Annually; for 5,000 emails €50 per 1,000 emails overage; credit-based pricing helloretail.com · 3 Oct 2026

Search €250/mo Starting price; features vary by plan helloretail.com · 3 Oct 2026

Recommendations €250/mo Starting price; features vary by plan helloretail.com · 3 Oct 2026

Compared on search analytics software

Free plan: No
Behavioral triggers: Yes
Dynamic content: Yes
Product recommendations: Yes
Real-time personalization: Yes
Channel support: email_web

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The record

Purpose: Product Intelligence learns product attributes, relationships, and purchase patterns to power ecommerce search, recommendations, and email personalization.
Catalog scale: Hello Retail says its network product relations span more than 250 million products.
How it works: The system converts product titles, images, and descriptions into vectors and enriches catalog attributes.
Cold start: Aggregated network product relations are used to personalize from the first visit without relying on cookies, an account, or browsing history.
API: A single GraphQL endpoint exposes product data for use in a webshop, PIM, CDP, ESP, or custom application.
Use cases: The product supports personalized recommendations, relevance ranked search, recurring product predictions, and product data integrations.
Ecommerce integrations: Hello Retail says it supports Shopify, BigCommerce, Magento, Shopware, custom stacks, and major ESPs.
Klaviyo: Product Agents integrates directly with Klaviyo, and personalized recommendations and Newsletter Content blocks can be used in Klaviyo campaigns and flows.
Setup requirements: Initial setup requires admin or developer work to add JavaScript, connect a product feed, and insert recommendation divs.
Implementation: The pricing page says most merchants are live within 6–8 weeks, depending on platform, catalog size, and launch surfaces.
Support: Every client has access to email and phone support, a help center, and product updates; dedicated customer success and out-of-hours enterprise tech support are add-ons.
Privacy: The product page describes the service as tracking products rather than people, and says cookies are not essential to its personalization.
Data protection: Hello Retail's privacy policy says it uses technical and organizational security measures to protect personal data and has data processor agreements with its processors.
Who it is for: Hello Retail describes its customer profile as mid-market to enterprise ecommerce retailers.
Price from: €99/mo

Where it ranks on Freedom251

Best Search Analytics Software in 2026#28 of 38
Best Website Personalization Software in 2026#22 of 31
Best Email Personalization Software in 2026#16 of 24

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Sources

helloretail.com/en/product-intelligence/· checked 3 Oct 2026
helloretail.com/en/pricing/· checked 3 Oct 2026
helloretail.com/en/privacy-policy/· checked 3 Oct 2026
helloretail.com/en/about-us/· checked 3 Oct 2026