Freedom251 › Salon Commission Management Software
Gracero
What Gracero is
Gracero is an AI-powered platform for aesthetic and wellness clinics, with seven AI agents supporting booking, payments, memberships, marketing, and client care. It combines online booking, payments and POS, memberships, client CRM, loyalty, payroll, marketing, and automated reminders. Clinic records can include digital consent forms, treatment charting, protocol tracking, and before-and-after photos attached to client profiles. Its Voice AI receptionist can answer calls, book appointments, qualify leads, handle inquiries, and transfer calls. Essentials costs $149 a month, Professional costs $299 a month, and Enterprise has custom pricing. Separate Voice add-ons start at $99 a month. The company offers a trial to explore the full platform before charges begin, but does not state its duration. Integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify. Every paid plan offers a REST API, TypeScript SDK, and outbound webhooks, with API access enabled on request. Gracero describes its data handling as HIPAA-conscious, but says it is not a full medical EMR. Its security description includes AES-256 encryption at rest, TLS 1.2+ in transit, and SOC 2-aligned cloud controls.
Who it suits
Gracero is intended for aesthetic and wellness clinics that need booking, client records, payments, and automated client care. Clinics seeking API access can request it on paid plans.
What it does well
- Seven AI agents support clinic operations and client care
- Client profiles can include treatment records and photos
- Paid plans include API tools and outbound webhooks
- Customers can export their data anytime
What to know first
- No free plan is listed
- Voice add-ons have separate monthly prices
- The platform is not a full medical EMR
Limits
Essentials supports up to two providers and 1,000 SMS per month. Professional includes unlimited providers and 3,000 SMS monthly; Voice plans include 100, 400, or 1,200 minutes with per-minute overage charges.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials | monthly · Up to 2 providers · 1,000 SMS/month · online booking · payments/POS · CRM · reminders · digital consent · email support | $149 a month |
| Voice Pro | monthly · 400 minutes included · $0.75/min overage · dedicated phone number · call transfers · email summaries | $249 a month |
| Professional | monthly · Unlimited providers · memberships · recurring billing · photos · treatment protocols · marketing · two-way texting · waitlist/no-show recovery · 7 AI agents · 3,000 SMS/month · BAA available · priority support | $299 a month |
| Voice Unlimited | monthly · 1,200 minutes included · $0.70/min overage · dedicated phone number · call transfers · email summaries | $699 a month |
| Voice Starter | monthly · 100 minutes included · $0.85/min overage · dedicated phone number · call transfers · email summaries | $99 a month |
| Enterprise | custom · Unlimited providers and locations · multi-location management · custom integrations · SSO/SCIM · unlimited SMS · Voice AI custom volume · dedicated onboarding · account manager · SLA/uptime guarantee | On request |
As gracero.ai lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://gracero.ai/
- Sign up for the trial and explore the full platform before billing
- Use the web app or connect through the API
- Import clients, services, and calendars from Boulevard, Mangomint, AestheticRecord, or a spreadsheet
- Connect integrations such as QuickBooks Online, Google Calendar, Zapier, Mailchimp, or Shopify
- Request API access for REST API, TypeScript SDK, and outbound webhooks
Verdict
Gracero combines clinic management tools with AI-supported reception and client care. Clinics should note the separate Voice add-ons and its stated limits around medical-record and HIPAA scope.
Questions
Does Gracero have a free plan?
No. Gracero offers paid plans and a trial that lets users explore the full platform before being charged.
How much does Gracero cost?
Essentials is $149 a month and Professional is $299 a month. Voice Starter is $99 a month, Voice Pro is $249 a month, and Voice Unlimited is $699 a month. Enterprise uses custom pricing.
Which platforms does Gracero support?
Gracero is available on the web and through an API.
Does Gracero support HIPAA needs?
Gracero describes its data handling as HIPAA-conscious and says it is not a full medical EMR. It says AES-256 encryption protects data at rest, TLS 1.2 or higher protects data in transit, and its cloud infrastructure uses SOC 2-aligned controls.
Which integrations are available?
Listed integrations include QuickBooks Online, Google Calendar, Zapier, Mailchimp, and Shopify.
Who makes Gracero?
The company is Gracero, Inc., described as a small team building software for aesthetic clinics.
Facts from Gracero's own pages
- Aesthetic charting
- Treatment protocols support details such as Botox units, filler milliliters and laser settings. · gracero.ai, 15 Oct 2026
- Aesthetic records
- It includes digital consent forms, treatment charting, protocol tracking, and before-and-after photos attached to client profiles. · gracero.ai, 7 Oct 2026
- AI agents
- The platform advertises seven AI agents for booking, payments, memberships, marketing and client care. · gracero.ai, 15 Oct 2026
- AI receptionist
- The Voice AI receptionist can answer calls, book appointments, qualify leads, handle inquiries, and transfer calls. · gracero.ai, 7 Oct 2026
- Booking
- Online booking, multi-provider calendars, deposits and waitlists are included in the platform. · gracero.ai, 15 Oct 2026
- Client CRM
- Client profiles include visit history, segments, tags and timelines. · gracero.ai, 15 Oct 2026
- Company
- The site's copyright identifies the company as Gracero, Inc.; the About page describes it as a small team building software for aesthetic clinics. · gracero.ai, 7 Oct 2026
- Company legal name
- The privacy policy identifies the maker as Gracero Inc., registered in Delaware, USA. · gracero.ai, 15 Oct 2026
- Company listing
- PromoteProject lists Gracero as a United States SaaS startup founded in 2026 with no funding rounds or total funding amount entered. · promoteproject.com, 15 Oct 2026
- Company size
- The maker describes itself as a small team building software for aesthetic clinics. · gracero.ai, 15 Oct 2026
- Compliance scope
- Gracero describes its data handling as HIPAA-conscious and says it is not a full medical EMR; a practice's own policies, training, risk analysis, and agreements also factor into HIPAA compliance. · gracero.ai, 7 Oct 2026
- Consent and photos
- Digital consent forms are versioned and searchable, while before-and-after photos are stored on client profiles with visibility controls. · gracero.ai, 15 Oct 2026
- Core tools
- The platform combines online booking, payments and POS, memberships, client CRM, loyalty, payroll, marketing, and automated reminders. · gracero.ai, 7 Oct 2026
- Developer access
- A REST API, TypeScript SDK, and outbound webhooks are available on every paid plan, with API access enabled on request. · gracero.ai, 7 Oct 2026
- Documentation and support
- The help center advertises feature guides, FAQ material and email support with a stated 24-hour response target. · gracero.ai, 15 Oct 2026
- Founded
- SourceForge lists Gracero as founded in 2025. · sourceforge.net, 15 Oct 2026
- Health metrics
- The product provides trend charts, lab values over time and side-by-side progress photos. · gracero.ai, 15 Oct 2026
- HIPAA scope
- Gracero calls itself HIPAA-conscious, offers BAAs on Professional and Enterprise, and says it is not a full medical EMR. · gracero.ai, 15 Oct 2026
- Integrations
- Listed integrations are QuickBooks Online, Google Calendar, Zapier, Mailchimp and Shopify; Reserve with Google is in certification. · gracero.ai, 15 Oct 2026
- Licence
- The software is proprietary: customers receive a non-exclusive subscription license and are prohibited from reverse engineering or extracting source code. · gracero.ai, 15 Oct 2026
- Limit: API access
- API access is not immediately self-serve because a clinic administrator must request approval before creating keys. · gracero.ai, 15 Oct 2026
- Limit: clinical scope
- The maker explicitly says Gracero does not replace a full EMR, e-prescribing system or comprehensive lab integration. · gracero.ai, 15 Oct 2026
- Limit: independent evidence
- No independent customer complaints or feature praise can be established from the major directories because they report no submitted reviews. · capterra.com, 15 Oct 2026
- Marketing automation
- Automated reminders, review requests, SMS/email campaigns, win-back flows and no-show recovery are provided. · gracero.ai, 15 Oct 2026
Where Gracero stands on Freedom251
- Salon Commission Management Software#17 of 55
- Med Spa Software#11 of 29