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Goverlan Reach
What Goverlan Reach is
Goverlan Reach is a remote administration solution for enterprise IT teams and managed service providers. It manages computers inside or outside a corporate network, and remote access does not require a VPN bridge. Support tools include remote control, command prompt, task manager, file transfer, chat, video capture, multiple monitors, and session recording. Professional adds Active Directory account management, software and patch deployment, PowerShell and WMI integration, and script deployment. Enterprise adds asset inventory, onboarding, compliance assessment and remediation, plus system scanning and remediation. Communications between technicians and clients use AES 256 encryption; multifactor authentication and smart cards are supported. Remote-control sessions log users, devices, actions, and timestamps. Each organization manages, hosts, and secures its deployment; an optional Reach Server can extend security and auditing. Windows, macOS, and Linux are supported. Goverlan Reach is paid, has no free plan, offers a 15-day trial, and provides pricing on request.
Who it suits
It suits enterprise IT departments and managed service providers handling remote support and system administration across Windows, macOS, and Linux. Organizations wanting self-managed hosting can use its deployment model.
What it does well
- Remote access without VPN bridge
- AES 256 technician communications
- Multifactor authentication and smart cards
- Detailed session auditing
- File transfer and session recording
What to know first
- No free plan
- Pricing is available on request
- Reach Server is an optional separate component
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Incident Management | Additional incident-management features | On request |
| Enterprise | $170 per month paid annually or $202 per month paid monthly, per concurrent tech · Unlimited endpoints · Unlimited servers · Unlimited console installations | $170 a month |
| Professional | $90 per month paid annually or $118 per month paid monthly, per concurrent tech · Unlimited endpoints · Unlimited servers · Unlimited console installations | On request |
| Standard | $40 per month paid annually or $52 per month paid monthly, per concurrent tech · Unlimited endpoints · Unlimited servers · Unlimited console installations | On request |
As goverlan.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Goverlan Reach spans remote support, systems administration, and broader enterprise process capabilities through its tiered plans. Its self-managed hosting and auditing controls suit organizations with infrastructure and compliance requirements.
Facts from Goverlan Reach's own pages
- Access mode
- both · easyvista.com, 20 Sept 2026
- Auditing
- The datasheet says remote-control sessions are logged with technician, end user, devices, actions, and date and time. · goverlan.com, 10 Oct 2026
- Enterprise capabilities
- The Enterprise tier adds asset management and inventory, onboarding, compliance assessment and remediation, and system scanning and remediation. · goverlan.com, 10 Oct 2026
- File transfer
- Yes · easyvista.com, 20 Sept 2026
- Free plan
- No · easyvista.com, 20 Sept 2026
- Hosting model
- The datasheet says each organization manages, hosts, and secures Goverlan Reach, and that no Goverlan-hosted servers or resources establish connections. · goverlan.com, 10 Oct 2026
- Integrations
- The pricing guide lists Active Directory, PowerShell, and WMI integration; a 2020 company announcement lists service desk integrations including ServiceNow, Jira Service Desk, Freshworks, Zendesk, ConnectWise Manage, Cherwell, Freshdesk, and ManageEngine Service Desk. · goverlan.com, 10 Oct 2026
- Optional server
- The security whitepaper describes an optional Reach Server that is not required for most features and enhances security and auditing offerings. · goverlan.com, 10 Oct 2026
- Purpose
- Goverlan Reach is a remote administration solution for enterprise IT teams and managed service providers. · goverlan.com, 10 Oct 2026
- Remote access
- It can manage computers inside or outside the corporate network, and its datasheet says remote access does not require a VPN bridge. · goverlan.com, 10 Oct 2026
- Remote support
- Features listed in the pricing guide include remote control, command prompt, task manager, file transfer, chat, video capture, and multiple monitor support. · goverlan.com, 10 Oct 2026
- Security
- The datasheet states that technician-to-client communications are encrypted with AES 256 and that the product supports multifactor authentication and smart cards. · goverlan.com, 10 Oct 2026
- Server requirements
- The Reach Server requirements guide says it runs on 64-bit Windows Server and supports a local file-based MSSQL database, Microsoft SQL Express, or Microsoft SQL Server. · goverlan.com, 10 Oct 2026
- Session recording
- Yes · easyvista.com, 20 Sept 2026
- Support contact
- The Reach portal directs users to contact EV Reach Support at [email protected]. · my.goverlan.com, 10 Oct 2026
- Supported platforms
- Windows,macOS,Linux · easyvista.com, 20 Sept 2026
- Systems management
- The Professional tier adds Active Directory account management, software and patch deployment, PowerShell and WMI integration, and script execution deployment. · goverlan.com, 10 Oct 2026
- Windows support
- The security whitepaper says the Reach Client Agent supports Windows 7 through the latest Microsoft operating systems and is available in 32-bit and 64-bit architectures. · goverlan.com, 10 Oct 2026
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