Freedom251 › Game Bug Tracking Software
Gemini
What Gemini is
Gemini is a task-tracking and issue-management product for enterprise teams handling project work, software development, help desk and IT support, and integrated testing. It supports reusable bug filters, cross-project search, dependencies, work scheduling, and customizable workflows. Agile boards accommodate Scrum and Kanban, with lane and card limits, color coding, dual axes, and dynamic rows. Testing and release tools include test-plan management, road maps, change logs, and Scrum burndown charts. Integrations listed include Visual Studio, Outlook, Slack, source-control systems, GitHub, Bitbucket, Team Foundation Server, Subversion, Git, and Mercurial. The REST API supports data import and export; webhooks and an apps framework are also available. The Breeze app can turn inbound email into tickets. Gemini is offered as cloud hosting or self-hosted software. Cloud costs $10 a month per user, billed monthly, and Self-host costs 850.00 USD once for 10 users. Cloud authentication does not include Windows Authentication or Active Directory.
Who it suits
Gemini suits organizations coordinating projects, support requests, development, and testing across teams. It can be deployed in the cloud or self-hosted, with the latter requiring Windows Server 2019 or later, SQL Server 2019 or later, and TLS 1.2 or later for Gemini 7.6.0 and later.
What it does well
- Supports Scrum and Kanban planning.
- Customizable workflows and automation rules are available.
- REST API, webhooks, and an apps framework.
- Cloud and self-hosted deployment options.
- Complete product support is advertised for both plans.
What to know first
- No free plan is listed.
- Cloud hosting lacks Windows Authentication and Active Directory.
- Self-host minimums include Windows Server 2019 and SQL Server 2019.
- Cloud costs $10 per user monthly.
Limits
The Cloud plan is billed monthly per user. Self-host pricing covers 10 users and includes a 30-day refund policy; self-hosting has documented minimum server and database requirements.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Cloud | Monthly per user; cancel anytime. · Unlimited projects and content · Complete product support · Self-host migration option | $10 a month |
| Self-host | For 10 users; 30 day refund policy. · Unlimited projects and content · Complete product support · Complete data security and privacy | $850, paid once |
As countersoft.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Countersoft website.
- Choose the Cloud plan at $10 a month per user or Self-host at 850.00 USD once for 10 users.
- Use the 30-day trial to evaluate the product; Countersoft advertises help with installation and configuration for team trials.
- For self-hosting, prepare Windows Server 2019 or later, SQL Server 2019 or later, and TLS 1.2 or later for Gemini 7.6.0 and later.
Verdict
Gemini covers issue tracking, agile planning, testing, and release work, with integrations and two deployment choices. Check cloud authentication limits and self-host requirements against your organization’s needs before choosing a plan.
Questions
How much does Gemini cost?
The Cloud plan is $10 a month per user, billed monthly. Self-hosting is 850.00 USD once for 10 users.
Is there a free plan or trial?
There is no free plan. A 30-day trial is available.
Which platforms does Gemini support?
Listed platforms are API, self-hosted, web, and Windows.
Can Gemini be self-hosted?
Yes. Self-hosting is available; documented minimums include Windows Server 2019 or later and SQL Server 2019 or later.
What integrations are listed?
They include Visual Studio, Outlook, Slack, source control systems, GitHub, Bitbucket, Team Foundation Server, Subversion, Git, and Mercurial.
Does Gemini support two-factor authentication?
Gemini 7.4 and later supports optional two-factor authentication through standard authenticator apps.
Facts from Gemini's own pages
- Agile planning
- Its agile board supports Scrum, Kanban, lane and card limits, color coding, dual axes, and dynamic rows. · countersoft.com, 3 Oct 2026
- API and automation
- Gemini offers a REST API for importing and exporting data, supports webhooks, and includes an apps framework. · docs.countersoft.com, 3 Oct 2026
- Cloud authentication limit
- The hosted environment supports Forms username/password authentication; Windows Authentication and Active Directory are not available there. · docs.countersoft.com, 3 Oct 2026
- Cloud hosting
- Countersoft states that its hosted servers are co-located in the UK and cloud database access is through the Gemini UI or REST API. · docs.countersoft.com, 3 Oct 2026
- Company history
- Countersoft says it has provided project, issue, and ticketing solutions since 2003 to customers in over 75 countries. · countersoft.com, 3 Oct 2026
- Email ticketing
- The Breeze app supports converting inbound email into tickets and configuring email responses. · docs.countersoft.com, 3 Oct 2026
- Integrations
- The documentation lists integrations and connectors for Visual Studio, Outlook, Slack, source control systems, GitHub, Bitbucket, Team Foundation Server, Subversion, Git, and Mercurial. · docs.countersoft.com, 3 Oct 2026
- Intended customers
- Countersoft says its products are used by startups, SMEs, Fortune 2000 enterprises, government departments, educational bodies, nonprofits, and charities. · countersoft.com, 3 Oct 2026
- Issue tracking
- Gemini provides reusable bug filters, cross-project search, dependency management, work scheduling, and customizable workflows. · countersoft.com, 3 Oct 2026
- Product
- Gemini tracks tasks across an enterprise and supports help desk and IT support, project management, software development, and integrated testing. · gemini.countersoft.com, 3 Oct 2026
- Security
- Gemini 7.4 and later supports optional two-factor authentication through standard authenticator apps, and stores users’ encrypted authentication details. · docs.countersoft.com, 3 Oct 2026
- Self-host requirements
- The current documented minimums include Windows Server 2019 or above, SQL Server 2019 or above, and TLS 1.2 or above for Gemini 7.6.0 and later. · docs.countersoft.com, 3 Oct 2026
- Support
- The maker advertises complete product support with both Cloud and Self-host plans, and says it helps with installation and configuration for team trials. · countersoft.com, 3 Oct 2026
- Testing and releases
- Gemini provides test plan management, generated road maps and change logs, and Scrum burndown charts. · countersoft.com, 3 Oct 2026
Where Gemini stands on Freedom251
- Game Bug Tracking Software#18 of 26