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Forms & Workflow (OpenForms)
What Forms & Workflow (OpenForms) is
Forms & Workflow (OpenForms) is cloud software for creating web forms and managing the work associated with submissions. Its listed capabilities include conditional logic, case management, audit trails, and support for multiple sites. Conditional logic can shape a form according to responses, while case management covers work that follows a submission; audit trails and multi-site support are also listed. OpenForms is sold on a paid basis, with pricing available on request. Its plans require contacting a Granicus Customer Success Representative for pricing. Team lists up to 5 users, 50 published forms, and 10 GB of file storage. Enterprise lists up to 30 users, 100 published forms, and 50 GB. Enterprise Unlimited lists unlimited users and published forms, with 50 GB of storage. Granicus, the company behind the product, was founded in 1999 and is headquartered in Denver, Colorado, United States. Organizations comparing options can use the plan limits to assess whether listed user, form, and storage allowances fit their needs, then request pricing from Granicus.
Who it suits
OpenForms may suit organizations building web forms that need conditional logic, case management, audit trails, or support for multiple sites. Its plans offer different listed user, form, and storage limits.
What it does well
- Conditional logic is available
- Includes case management and audit trails
- Supports multiple sites
- Enterprise Unlimited lists unlimited users and forms
What to know first
- Pricing requires contacting Granicus
- Team is limited to 5 users and 50 published forms
- Enterprise Unlimited lists 50 GB of storage
Limits
The Team plan allows up to 5 users, 50 published forms, and 10 GB of file storage. Enterprise allows up to 30 users and 100 published forms; Enterprise Unlimited removes user and published-form limits, with 50 GB of storage.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Team | Up to 5 users · 50 published forms · 10GB storage | On request |
| Enterprise | Up to 30 users · 100 published forms · 50GB storage | On request |
| Enterprise Unlimited | Unlimited users · Unlimited published forms · 50GB storage | On request |
As granicus.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Granicus OpenForms product website.
- Use the web platform.
- Contact a Granicus Customer Success Representative for pricing.
- Choose among Team, Enterprise, or Enterprise Unlimited based on the listed user, form, and storage allowances.
Verdict
OpenForms combines form creation with case management and activity records in a cloud service. Review the listed plan limits and request a quote to determine whether its scope and storage fit your organization.
Questions
How much does OpenForms cost?
OpenForms is paid, with pricing on request. Contact a Granicus Customer Success Representative.
What plans are available?
The listed plans are Team, Enterprise, and Enterprise Unlimited.
What platforms does OpenForms support?
OpenForms runs on the web.
Does OpenForms support multiple sites?
Yes. Multi-site support is listed.
Who makes OpenForms?
Granicus offers OpenForms. The company was founded in 1999 and is headquartered in Denver, Colorado, United States.
Facts from Forms & Workflow (OpenForms)'s own pages
- Accessibility
- The subscription sheet lists accessibility-compliant forms to WCAG 2.1 AA, and the product page says services are updated with ADA/WCAG standards. · granicus.com, 8 Oct 2026
- API
- The Forms & Workflow API can connect external systems and support tasks such as retrieving responses, downloading response PDFs, deleting responses, and listing published forms. · help.openforms.com, 8 Oct 2026
- Audience
- Granicus describes Forms & Workflow as a product for governments, including cities and counties, and says it is trusted by over 170 government agencies worldwide. · granicus.com, 8 Oct 2026
- Conditional forms
- Forms can be built as step-by-step experiences that adjust based on respondents’ answers. · granicus.com, 8 Oct 2026
- Data hosting
- Form data is stored in the cloud; data from Australia, New Zealand, and other Asia-Pacific countries is stored in Australia, while data from other countries is stored in the USA. · help.openforms.com, 8 Oct 2026
- Documents
- The product can dynamically generate official records and other documents after submission and send them to designated recipients. · granicus.com, 8 Oct 2026
- Form building
- Non-technical subject matter experts can use a drag-and-drop interface to create online forms and digital services. · granicus.com, 8 Oct 2026
- Founded
- 1999 · granicus.com, 28 Sept 2026
- Headquarters
- Denver, Colorado, United States · granicus.com, 28 Sept 2026
- Integrations
- Available connectors include Azure AD, Esri ArcGIS, Google Analytics, Google Maps, SharePoint, govDelivery, and region-dependent payment gateways. · help.openforms.com, 8 Oct 2026
- Payment security
- Granicus says it recognizes its PCI DSS obligations for payment data it may transmit, store, or process, and customers can request its Attestation of Compliance. · help.openforms.com, 8 Oct 2026
- Privacy limitation
- The help center says the product is not fully compliant with state or federal laws concerning collection or storage of personally identifiable information. · help.openforms.com, 8 Oct 2026
- Purpose
- The product helps governments turn paper and PDF forms and resident requests into online services and digitized workflows. · granicus.com, 8 Oct 2026
- SharePoint limit
- SharePoint exports run at regular intervals rather than in real time, and supported SharePoint list columns are required for export. · help.openforms.com, 8 Oct 2026
- Workflow
- Submitted forms can move through multiple process stages with automatic or decision-based transitions. · granicus.com, 8 Oct 2026
Where Forms & Workflow (OpenForms) stands on Freedom251
- Form API Software#25 of 25