Fliok
by Fliok
What Fliok is
Fliok is a business messaging platform combining WhatsApp, Instagram, advertising, AI, a shared inbox, and CRM. It runs on Android, iOS, and the web, with a visual flow builder, AI bot generation, and human handoff. Fliok uses Meta’s official WhatsApp Cloud API and can keep the WhatsApp Business app active on the same number. Its shared inbox assigns chat owners so teammates can coordinate replies. The AI sales agent responds to leads and follows up; paid plans can also read photos and video. Paid plans provide scheduled WhatsApp broadcasts with delivery and read status. Basic includes CRM, lead capture, CSV import and export, and follow-up tools. Listed integrations include Shopify, WooCommerce, Razorpay, IndiaMART, JustDial, Google Sheets, Zapier, Make, and Pabbly. Pro adds a REST API, signed webhooks, and an audit log. Plans include Free Forever, Basic at ₹1,999 per month, Pro at ₹4,499 per month, Enterprise with unlisted pricing, and an Instagram add-on at ₹499 per month. Fliok was founded in 2023 and is headquartered in Kolkata, India.
Who it suits
Fliok is aimed at Indian businesses such as real estate, coaching, D2C, and clinics. It suits teams managing customer conversations, campaigns, AI replies, and CRM tasks across messaging channels.
What it does well
- Official WhatsApp Cloud API connection
- Shared inbox assigns chat owners
- AI sales agent handles follow-ups
- Basic plan includes CRM tools
- Integrations include Shopify and WooCommerce
What to know first
- Free plan limits contacts and messages
- Paid plans cap outgoing messages
- AI photo and video reading requires paid plans
- Meta message charges bill separately
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Forever | 100 contacts · 1 user · 100 outgoing messages/month · unlimited inbound conversations | Free |
| Basic | ₹1,999/month · 5,000 contacts · 10,000 outgoing messages/month · 6 seats · unlimited broadcasts | ₹1,999 a month |
| Pro | ₹4,499/month · Unlimited contacts · 100,000 outgoing messages/month · 15 seats · REST API, signed webhooks and audit log | ₹4,499 a month |
| Instagram add-on | ₹499/month · Basic and up · Instagram DM inbox with AI replies, comments, posts, insights and ads | ₹499 a month |
| Enterprise | Custom Pricing · Unlimited contacts, messages, broadcasts and seats · custom contract and invoicing | On request |
As fliok.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Fliok combines multichannel messaging, automation, AI assistance, and customer records in one service. Its plan limits and separate Meta messaging charges should be checked against expected conversation volume.
Facts from Fliok's own pages
- AI agent
- The AI sales agent replies to leads, follows up, and can read photos and video on paid plans. · fliok.com, 12 Oct 2026
- AI bot generation
- Yes · fliok.com, 22 Sept 2026
- Audience
- Fliok describes its platform as built for Indian businesses and lists real estate, coaching, D2C and clinics among its industries. · fliok.com, 12 Oct 2026
- Campaigns
- Paid plans include scheduled WhatsApp broadcasts, and the product reports delivery and read status. · fliok.com, 12 Oct 2026
- Charges
- Meta bills WhatsApp message charges directly to the customer's WhatsApp Business account; Fliok says it adds no markup. · fliok.com, 12 Oct 2026
- CRM
- The Basic plan includes CRM, lead capture, CSV import and export, and follow-up tools. · fliok.com, 12 Oct 2026
- Data handling
- Fliok says it does not sell data or use Meta and WhatsApp data for advertising, and supports account deletion requests. · fliok.com, 12 Oct 2026
- Deployment channels
- messaging · fliok.com, 22 Sept 2026
- Developer tools
- Pro includes a REST API, signed webhooks and an audit log. · fliok.com, 12 Oct 2026
- Free plan
- Yes · fliok.com, 22 Sept 2026
- Headquarters
- Kolkata, West Bengal, India · fliok.com, 28 Sept 2026
- Human handoff
- Yes · fliok.com, 22 Sept 2026
- Integrations
- The site lists Shopify, WooCommerce, Razorpay, IndiaMART, JustDial, Google Sheets, Zapier, Make and Pabbly integrations. · fliok.com, 12 Oct 2026
- Plan limits
- Free includes one user, 100 contacts and 100 outgoing messages per month; Basic and Pro cap outgoing messages at 10,000 and 100,000 monthly, respectively. · fliok.com, 12 Oct 2026
- Product
- Fliok combines WhatsApp, Instagram, ads, AI, a shared inbox and CRM for businesses. · fliok.com, 12 Oct 2026
- Security
- Fliok says it encrypts sensitive credentials and access tokens at rest, applies least-privilege access, and verifies webhook authenticity. · fliok.com, 12 Oct 2026
- Support
- Onboarding assistance is included on every plan, and Fliok says walkthrough requests receive a reply within one business day. · fliok.com, 12 Oct 2026
- Team inbox
- The shared inbox assigns chat owners so teammates can coordinate replies. · fliok.com, 12 Oct 2026
- Trial
- The pricing page offers a 7-day trial on the first Basic or Pro upgrade, requires a payment method, and includes ₹50 AI credit. · fliok.com, 12 Oct 2026
- Visual flow builder
- Yes · fliok.com, 22 Sept 2026
- WhatsApp API
- Fliok uses Meta's official WhatsApp Cloud API and supports keeping the WhatsApp Business app active on the same number. · fliok.com, 12 Oct 2026
Where Fliok stands on Freedom251
- Chatbot Builders#62 of 257