Freedom251 › Property Maintenance Software
FixGrid
What FixGrid is
FixGrid is a web-based maintenance management system built for multifamily property operators. It brings tickets, unit turns, inspections, assets, parts, utilities, compliance, and AI into one system. Its Resident Grid tracks five unit statuses, records days in turn, and requires QA before a unit is marked ready. Grid Apogee tracks regulated systems such as fire pumps, generators, boilers, elevators, backflow equipment, sprinklers, and extinguishers; it can open work orders when items become overdue. Technicians get a mobile work queue for photos, notes, and parts, with offline claim and sync. FixGrid says it uses MFA, query-level tenant isolation, encrypted transport and storage, and an append-only audit log covering nine event categories. Its security page lists CSA STAR Level 1 and CAIQ v4.1; cyber liability insurance, an independent penetration test, and SOC 2 Type II are roadmap items. Every plan includes a public API and signed webhooks. Starter is $491.26 a month, and Professional is $992.01 a month; both are monthly with no contract and can be cancelled anytime.
Who it suits
FixGrid is aimed at multifamily owners, operators, property managers, and on-site maintenance teams. It suits teams managing unit turns, maintenance work, inspections, and regulated building systems.
What it does well
- Tracks unit statuses and days in turn
- Can create work orders for overdue regulated systems
- Technician portal supports offline claim and sync
- Public API and signed webhooks on every plan
What to know first
- No free plan
- SOC 2 Type II is on the roadmap
- Starter costs $491.26 a month
Limits
Starter covers 20–200 units and Professional covers 100–2,500 units, both with unlimited users. API keys are limited to 120 requests per minute, and list responses to 200 rows.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Grid Apogee | Add-on for Professional · included in Enterprise · Regulated-compliance logs; full logs included in Enterprise | $0.41 a month |
| White-Glove Onboarding | Data migration, property configuration and team training · included in Enterprise | $0.50, paid once |
| Grid Zenith | Add-on for Professional · included in Enterprise · AI property-health scoring, portfolio triage, written health narratives and prioritized recommendations | $49 a month |
| Starter | Monthly · no contract · cancel anytime · 20–200 units · unlimited users · mobile PWA and resident portal included | $491.26 a month |
| Professional | Monthly · no contract · cancel anytime · 100–2,500 units · unlimited users · mobile PWA and resident portal included | $992.01 a month |
| Enterprise | Monthly · no contract · cancel anytime · 2,500+ units or teams needing SLAs, SSO, integrations and white-glove service | On request |
As fixgrid.app lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Open the FixGrid website
- Choose Starter, Professional or Enterprise
- Select Grid Apogee or Grid Zenith add-ons when needed
- Have a Company Admin mint company-scoped API keys
- Use the technician portal for mobile work queues and offline synchronization
Verdict
FixGrid covers maintenance, unit readiness, and compliance tracking for multifamily operations, with a technician portal and API access. Its listed monthly plans start at 491.26 USD, and several security items remain on the roadmap.
Questions
Does FixGrid have a free plan?
No. Pricing is paid, starting from 49 /mo, with Starter listed at $491.26 a month.
Which platforms does FixGrid support?
FixGrid is available on the web. Its facts list no mobile app.
What does Enterprise add?
Enterprise is for 2,500+ units or teams needing SLAs, SSO, integrations and white-glove service, with dedicated customer success and written SLAs.
Is an API included?
A public API and signed webhooks are included on every plan. Company Admins mint company-scoped API keys.
What are Grid Apogee and Grid Zenith?
Grid Apogee is a regulated-compliance add-on for Professional and is included in Enterprise. Grid Zenith adds AI property-health scoring, portfolio triage, health narratives and prioritized recommendations.
Facts from FixGrid's own pages
- API
- A public API and signed webhooks are included on every plan; API keys are company-scoped and minted by a Company Admin. · developers.fixgrid.app, 2 Oct 2026
- API limits
- The API documentation states a limit of 120 requests per minute per key and a maximum list page size of 200 rows. · developers.fixgrid.app, 2 Oct 2026
- Compliance
- Grid Apogee tracks regulated systems including fire pumps, generators, boilers, elevators, backflow, sprinklers and extinguishers, and can open work orders when items become overdue. · fixgrid.app, 2 Oct 2026
- Connected operations
- The platform connects tickets, turns, inspections, assets, parts, utilities, compliance and AI in one system of record. · fixgrid.app, 2 Oct 2026
- Field access
- The technician portal supports a mobile work queue, photos, notes, parts, and offline claim and sync. · fixgrid.app, 2 Oct 2026
- Founder
- The maker identifies George Herlth III as founder and says he has 20 years of multifamily maintenance experience and an FMP credential. · fixgrid.app, 2 Oct 2026
- Integrations
- The pricing page lists PMS/MITS integration as coming soon and custom integrations for Enterprise. · fixgrid.app, 2 Oct 2026
- Intended customers
- FixGrid identifies multifamily operators, owners, property managers and on-site maintenance teams as its target users. · fixgrid.app, 2 Oct 2026
- Make-ready
- The Resident Grid tracks five unit statuses, QA before ready status, and days in turn. · fixgrid.app, 2 Oct 2026
- Product
- FixGrid describes itself as a maintenance management system purpose-built for multifamily property operators. · fixgrid.app, 2 Oct 2026
- Security controls
- FixGrid says it uses MFA, query-level tenant isolation, encrypted transport and storage, and an append-only audit log across nine event categories. · fixgrid.app, 2 Oct 2026
- Security status
- The security page lists CSA STAR Level 1 and CAIQ v4.1, while stating that cyber liability insurance, an independent penetration test, and SOC 2 Type II are on the roadmap. · fixgrid.app, 2 Oct 2026
- Support
- Starter support is community, Professional support is priority, and Enterprise includes a dedicated customer success manager and written SLAs. · fixgrid.app, 2 Oct 2026
Where FixGrid stands on Freedom251
- Property Maintenance Software#14 of 25