Fincent

What Fincent is

Fincent is a web application for organizations that support people through debt counseling, from early signs of financial difficulty to debt settlement and becoming debt free. It is delivered as SaaS, with automatic updates, and organizations can select individual modules or a total package. The early warning module processes financial difficulty signals from housing associations, energy suppliers, water suppliers, and health insurers, and includes a route planner. The debt settlement module helps counselors build a debt list, prepare and send proposals, negotiate with creditors, and communicate with residents. Residents can view their case file in a smartphone-friendly web app, sign in with DigiD, and securely share documents. Listed integrations include case systems through the ZGW API, BRP, VISH, and the Debt Junction; VISH and Debt Junction interfaces come as standard. Fincent is intended for municipalities, credit banks, neighborhood teams, money counters, and social counselors, and the maker says it scales for populations from 10,000 to 1,500,000 residents. The maker also states that Fincent is ISO 27001 certified, receives an independent annual ICT security assessment, and stores and processes data in secure data centers within the European Economic Area. It says the product complies with AVG requirements and was developed according to WCAG 2.1 level AA guidelines. Implementation averages 3 to 6 months, including configuration, team training, and go-live support.

Who it suits

Fincent suits municipalities, credit banks, neighborhood teams, money counters, and social counselors that need tools for early warning and debt settlement. Its modular setup and stated population range support organizations choosing a selection of modules or a larger package.

Limits

The SaaS subscription price depends on selected modules, municipality size, and required external system links. The maker says implementation averages 3 to 6 months depending on modules and integrations.

Getting started

1. Visit the Fincent website.
2. Arrange an introductory meeting and inventory to receive a customized quote.
3. Select individual modules or a total package based on organizational needs.
4. Plan configuration, team training, and go-live support during implementation.

Verdict

Choose Fincent if your organization needs a modular debt counseling application with early warning, settlement, and resident access in one SaaS product. It is a better fit for organizations prepared for a 3 to 6 month implementation and a customized subscription quote.