FieldConnect

Paid AndroidiPhoneWeb

What FieldConnect is

FieldConnect is a mobile field service management suite for technicians, dispatchers, back-office staff and other employees. Technicians can access and update work orders on Android or iOS, add notes, and review customer, equipment and service details in the field. Work can continue offline, with updates syncing after a connection returns. FieldConnect says it synchronizes field information with the ERP in real time to reduce duplicate entry and data discrepancies.

Dispatchers can schedule technicians using availability, skills, crew assignment, location and other attributes. GPS tracking shows technician locations in real time and calculates routes to job sites. Core includes mobile work orders, offline access, native ERP integration, custom forms, time approvals, crew management, customer signatures and purchase orders. Advanced adds a Dispatch Portal, dispatch board, GPS map view, availability tracking, project planning, messaging and advanced reporting. Enterprise adds customer and quoting portals. Listed integrations include XOi, Microsoft Dynamics, Sage and Viewpoint. Pricing is available on request, and there is no free plan. FieldConnect lists industries including HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance and industrial cleaning.

Who it suits

FieldConnect suits service businesses coordinating field technicians, dispatch and office work. Its listed industries include HVAC, plumbing, electrical, facilities maintenance and industrial cleaning.

What it does well

Technicians can update work orders offline
ERP field information syncs in real time
Dispatch scheduling considers skills and availability
GPS tracking includes routes to job sites
Enterprise includes customer and quoting portals

What to know first

Pricing is available on request
No free plan is listed
Support hours exclude weekends and public holidays
After-hours messages receive a next-business-day response

Plans

Plan	Billed and limits	Price
Core	For businesses that need core tools to manage technicians in the field · native ERP integration · offline access · mobile work orders · custom forms · daily/weekly time approvals · crew management · customer signatures · purchase orders	On request
Advanced	Everything in Core · unlimited users with Dispatch Portal · drag-and-drop dispatch board · GPS map view · technician availability tracking · project management planning · messaging · advanced reporting	On request
Enterprise	Everything in Advanced · Customer Portal · service requests and job history · Quoting Portal · quote approvals · document, picture, and note uploads · unlimited customer and quoting users	On request

As fieldconnect.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

Visit https://www.fieldconnect.com/.
Choose Core, Advanced or Enterprise based on the tools and portals your team needs.
Arrange pricing with FieldConnect, as prices are available on request.
Deploy the cloud-based service with onsite implementation support.
Use the Android, iOS or web platform.

Verdict

FieldConnect brings mobile work orders, dispatch and ERP synchronization into one service suite. The three plans span core field tools through customer and quoting portals, but pricing must be requested.

Questions

Is FieldConnect free?

No. FieldConnect has no free plan, and pricing is available on request.

Which platforms does FieldConnect support?

FieldConnect is available on Android, iOS and web.

What is included in Core?

Core includes native ERP integration, offline access, mobile work orders, custom forms, time approvals, crew management, customer signatures and purchase orders.

Which plan includes a customer portal?

The Enterprise plan includes a customer portal for job tracking and service requests, as well as a quoting portal with approval workflows.

Which integrations are listed?

The integrations page lists XOi, Microsoft Dynamics, Sage and Viewpoint, and invites customers to ask about other integrations.

When is support available?

Phone and email support are available Monday through Friday, 5:00am–5:00pm Pacific Time, excluding public holidays. After-hours messages receive a response the next business day.

Facts from FieldConnect's own pages

Customer portal: The Enterprise plan includes a customer portal for job tracking and service requests, plus a quoting portal with approval workflows. · info.fieldconnect.com, 8 Oct 2026
ERP sync: FieldConnect says it syncs field information with the ERP in real time to avoid duplicate entry and data discrepancies. · fieldconnect.com, 8 Oct 2026
Founded: 2002 · fieldconnect.com, 28 Sept 2026
GPS: FieldConnect uses GPS to track technician locations in real time and calculate routes to job sites. · fieldconnect.com, 8 Oct 2026
Headquarters: Raleigh, North Carolina, United States · fieldconnect.com, 28 Sept 2026
Implementation: FieldConnect describes its cloud-based service as including onsite implementation support and says deployment is intended to minimize demands on the customer’s IT team. · fieldconnect.com, 8 Oct 2026
Industries: FieldConnect lists HVAC, electrical, plumbing, building controls, commercial equipment, fire and life safety, security systems, facilities maintenance, and industrial cleaning among its industries. · fieldconnect.com, 8 Oct 2026
Integrations: The integrations page lists XOi, Microsoft Dynamics, Sage, and Viewpoint, and invites customers to ask about other integrations. · fieldconnect.com, 8 Oct 2026
Offline mode: Technicians can continue working offline, and FieldConnect syncs their work after a connection is restored. · fieldconnect.com, 8 Oct 2026
Product: FieldConnect is a mobile field service management suite that connects technicians, dispatchers, back-office staff, and other employees. · fieldconnect.com, 8 Oct 2026
Scheduling and dispatch: Dispatchers can schedule technicians based on availability, skills, crew assignment, location, and other attributes. · fieldconnect.com, 8 Oct 2026
Security and compliance: FieldConnect says custom forms can capture equipment, safety, and compliance data to help customers meet business and regulatory requirements. · fieldconnect.com, 8 Oct 2026
Support hours: Phone and email support are available Monday through Friday, 5:00am–5:00pm Pacific Time, excluding public holidays; after-hours messages receive a response the next business day. · fieldconnect.com, 8 Oct 2026
Work orders: Technicians can access and update mobile work orders, add notes, and view customer, equipment, and service details in the field. · fieldconnect.com, 8 Oct 2026

Where FieldConnect stands on Freedom251

Dispatch Software#16 of 28
Electrical Contractor Software#18 of 28