FieldBased

What FieldBased is

FieldBased is a field operations platform that brings leads, quoting, scheduling, dispatch, invoicing and payments into one service-business workflow. It is designed for businesses in areas such as tree and snow services, A/V and installations, cleaning, landscaping and home services. Website forms, Facebook lead ads, phone calls and live web chat feed into a shared inbox.

Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders through voice or text. An AI receptionist can text inbound leads, answer questions, quote prices and book jobs. It can also respond on a business text line and Facebook Messenger. Businesses can use their own name, logo and colors on estimates, invoices, emails and the customer hub.

FieldBased runs on Android, iOS and the web. Its listed tools include route planning, crew scheduling, property management, service logs, invoicing and billing, and a client portal. Starter costs $29 a month for one user and 1,000 emails per month; Pro costs $79 a month for up to 10 users, 5,000 emails and 500 texts monthly. Card payments settle into the business's own Stripe account, with a 1% FieldBased platform fee plus standard Stripe fees. The company says data is encrypted in transit and logically isolated by business.

Who it suits

FieldBased suits field-service businesses that need to manage leads through scheduling, dispatch, billing and customer communication. It is aimed at services including landscaping, cleaning, tree and snow work, A/V and installations, and home services.

Limits

Starter costs $29 a month and includes one user and 1,000 emails per month. Pro costs $79 a month and includes up to 10 users, 5,000 emails and 500 texts monthly; card payments carry a 1% platform fee plus standard Stripe fees.

Getting started

1. Visit the FieldBased website.
2. Start the 14-day free trial.
3. Choose Starter, Pro or Premium, or contact FieldBased about its custom Enterprise plan.
4. Use FieldBased on Android, iOS or the web.
5. Connect card payments to your own Stripe account; a 1% FieldBased fee and standard Stripe fees apply.

Verdict

Pick FieldBased if your service business wants lead intake, job operations and customer billing in one platform, with AI tools for bookings and responses. Check the plan's user and messaging limits, and include the platform fee and standard Stripe fees when assessing card payments.