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Autopilot
What Autopilot is
Autopilot is a CRM and field service platform for home service businesses, available as a mobile app and website. Its tools connect lead capture with job scheduling, customer messages, payments, reviews and follow-ups. Listed features include dispatch, estimates, invoicing, online booking, automated texts, time tracking and reporting. The iPhone and Android apps support jobs, scheduling, GPS, calling, texting, payments, photos and time tracking; a native desktop app for Mac and Windows is listed for business calls and texts. Plans start at $49 per month, and every plan begins with a free two-week trial. Run includes one user, Grow three and Scale eight. Scale adds an AI Receptionist with 300 minutes monthly, plus Zapier, an open API with webhooks, QuickBooks integration and live GPS tracking. Scale also includes monthly VoIP, SMS, SMS blast and email allowances, with overages charged at listed rates. Named direct integrations include Stripe, QuickBooks, Google services, Facebook Ads and Bing Ads. Additional users cost $29 per month each.
Who it suits
It suits home service businesses that want customer management and field work tools in one platform, from scheduling and estimates through payments and follow-ups. Its mobile apps also support staff handling jobs, calls, payments and time tracking in the field.
What it does well
- Connects lead capture, scheduling and follow-ups.
- Mobile apps support GPS, payments and job tasks.
- Every plan starts with a free two-week trial.
- Scale includes an AI Receptionist and 300 monthly minutes.
What to know first
- No free plan is listed.
- Additional users cost $29 per month each.
- Scale messaging and calling allowances have overage charges.
Limits
Run is $49 per month and includes one user. Scale includes 1,500 VoIP minutes, 1,500 SMS messages, 100 SMS blast sends and 1,000 email sends monthly; overages are charged at listed rates. Additional users cost $29 per month each.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Grow | $119/ month · 3 users included · Everything in Run · Two-way text messaging inbox · Full phone system with recording · Time tracking & time cards · Review guard | $119 a month |
| Scale | $299/ month · 8 users included · Everything in Grow · AI Receptionist & AI Call Summaries · Zapier integration and open API with webhooks · QuickBooks integration · Live GPS tracking | $299 a month |
| Run | $49/ month · 1 user included · Scheduling, jobs & dispatch · Estimates with online approval · Invoicing, Tap to Pay & card readers · Online booking page · Automated job & estimate texts | $49 a month |
| Enterprise Plan | Book a Call with Andrew · For companies with multiple locations | On request |
As autopilotapp.io lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Autopilot website.
- Choose Run, Grow or Scale based on the included users and features.
- Start the free two-week trial available with every plan.
- Use the web app or install the iPhone or Android app.
- Add the Mac or Windows desktop app for business calls and texts.
Verdict
Autopilot brings field service workflows and customer management together, with mobile and desktop options listed. Review included users and Scale usage allowances alongside the $49 monthly starting price.
Questions
How much does Autopilot cost?
Run costs $49 per month, Grow costs $119 per month and Scale costs $299 per month. Enterprise pricing is available by booking a call.
Is there a free plan or trial?
There is no free plan. Every plan starts with a free two-week trial.
Which platforms does Autopilot support?
The listed platforms are Android, iOS, MacOS, Windows, web and API. Autopilot also describes a native desktop app for business calls and texts on Mac and Windows.
What integrations does it offer?
Named direct integrations include Stripe, QuickBooks, Google Ads, Google Business Profile, Google Calendar, Google Local Services Ads, Facebook Ads and Bing Ads. Scale includes Zapier and an open API with webhooks; Zapier connects Autopilot to more than 9,000 apps.
How many users are included in each plan?
Run includes one user, Grow includes three and Scale includes eight. Each extra user costs $29 per month.
Can customers change or cancel a plan?
Customers can upgrade, downgrade or cancel at any time.
Facts from Autopilot's own pages
- AI receptionist
- The AI Receptionist answers calls around the clock, and Scale includes 300 receptionist minutes per month. · autopilotapp.io, 30 Sept 2026
- Audience
- The product is presented as a CRM and field service platform for home service businesses. · autopilotapp.io, 30 Sept 2026
- Desktop
- The feature list describes a native desktop app for business calls and texts on Mac and Windows. · autopilotapp.io, 30 Sept 2026
- Extra users
- Additional users cost $29/month per user. · autopilotapp.io, 30 Sept 2026
- Features
- The feature list includes scheduling, dispatch, estimates, invoicing, online booking, automated texts, time tracking, and reporting. · autopilotapp.io, 30 Sept 2026
- Founders
- Autopilot names Andrew Thompson as Founder and CEO and Ryan Springer as Founder and CTO. · autopilotapp.io, 30 Sept 2026
- Integrations
- Named direct integrations include Stripe, QuickBooks, Google Ads, Google Business Profile, Google Calendar, Google Local Services Ads, Facebook Ads, and Bing Ads. · autopilotapp.io, 30 Sept 2026
- Mobile app
- The iPhone and Android apps support jobs, scheduling, GPS, calling, texting, payments, photos, and time tracking. · autopilotapp.io, 30 Sept 2026
- Product
- Autopilot describes itself as a mobile app and website for running a local services company. · autopilotapp.io, 30 Sept 2026
- Support
- The plan comparison lists both an in-app AI support assistant and human customer support. · autopilotapp.io, 30 Sept 2026
- Trial and cancellation
- Every plan starts with a free two-week trial, and customers can upgrade, downgrade, or cancel at any time. · autopilotapp.io, 30 Sept 2026
- Usage limits
- Scale includes 1,500 VoIP minutes and 1,500 SMS messages monthly, plus 100 SMS blast sends and 1,000 email sends; overages are charged at listed rates. · autopilotapp.io, 30 Sept 2026
- Workflow
- Its tools connect lead capture, job scheduling, customer messages, payments, reviews, and follow-ups. · autopilotapp.io, 30 Sept 2026
- Zapier
- Autopilot says Zapier connects it to more than 9,000 apps. · autopilotapp.io, 30 Sept 2026
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