Freedom251 › Distribution Accounting
Fidelio ERP
by Fidelio ERP
What Fidelio ERP is
Fidelio ERP is a cloud enterprise resource planning system from Fidelio ERP in Montreal, Quebec, Canada. It connects sales, purchasing, production, accounting, human resources, and related operations for small and midsize businesses, especially in distribution, manufacturing, and food and beverage. Modules include analytics, accounting, sales management, CRM, procurement, inventory, warehouse management, production, traceability, employee management, and multi-entity support. Finance tools cover the general ledger, budgets, receivables, payables, reporting, and real-time analysis. Integrated B2B and B2C commerce can update stock, prices, and orders automatically. APIs and web services connect with Salesforce, Power BI, and Shopify. Hosting is on Microsoft Azure in Canada, with customer-owned data. Subscriptions include cloud access, hosting, security, technical support, and quarterly updates. Access is available through web, desktop, mobile, Android, iOS, and API connections. Pricing is available on request.
Who it suits
Fidelio ERP suits small and midsize businesses in distribution, manufacturing, and food and beverage. It is designed for organizations wanting sales, operations, finance, commerce, and employee functions in one cloud system.
What it does well
- Combines sales, production, accounting, and HR modules
- Includes inventory, warehouse, and order management
- Supports multi-entity operations
- Provides B2B and B2C commerce
- Customer data remains customer-owned in Canada
What to know first
- Pricing is available only on request
- Active Directory login is still in development
- Power BI API reporting is described as coming soon
- Cloud deployment requires internet access
Verdict
Fidelio ERP brings broad operational and financial modules into one cloud platform for the stated target industries. Its Azure hosting, integrations, support, and quarterly updates are included in the subscription, while some identity and reporting capabilities remain in development.
Facts from Fidelio ERP's own pages
- Availability
- Fidelio states a 99.95% service availability guarantee and says client hosting is entirely dedicated. · fidelioerp.com, 12 Oct 2026
- B2B and B2C commerce
- Fidelio's FAQ says its integrated B2B and B2C e-commerce platform automatically updates stock, prices, and orders. · fidelioerp.com, 12 Oct 2026
- Business features
- Its listed capabilities include sales management, CRM, B2B e-commerce, procurement, inventory, warehouse management, production, and employee management. · fidelioerp.com, 12 Oct 2026
- Company
- Fidelio is marketed as Fidelio by Commsoft Technologies, with a listed Montreal office at 4446 Saint-Laurent Boulevard, Suite 200. · fidelioerp.com, 12 Oct 2026
- Company history
- Fidelio says it has more than 25 years of experience, but the opened About page does not state an exact founding year. · fidelioerp.com, 12 Oct 2026
- Core modules
- Listed modules include analytics, accounting, sales management, procurement, inventory, warehouse management, production, traceability, and employee management. · fidelioerp.com, 12 Oct 2026
- Deployment
- cloud · fidelioerp.com, 20 Sept 2026
- Finance
- The system handles general ledger, budgets, accounts receivable and payable, reporting, and financial analysis in real time. · fidelioerp.com, 12 Oct 2026
- Finance module
- Yes · fidelioerp.com, 20 Sept 2026
- Headquarters
- Montreal, Quebec, Canada · fidelioerp.com, 28 Sept 2026
- Hosting and data
- Fidelio says customer data is hosted on Microsoft Azure in Canada and remains customer-owned. · fidelioerp.com, 12 Oct 2026
- Hosting and data location
- Fidelio says its cloud ERP is hosted on Microsoft Azure in Canada and that customers retain ownership of their data. · fidelioerp.com, 12 Oct 2026
- Integrations
- Fidelio says its API and web services connect with software including Salesforce, Power BI, and Shopify. · fidelioerp.com, 12 Oct 2026
- Intended customers
- Fidelio is designed for small and midsize businesses, especially in distribution, manufacturing, and food and beverage. · fidelioerp.com, 12 Oct 2026
- Inventory management
- Yes · fidelioerp.com, 20 Sept 2026
- Maker
- The site identifies Fidelio as Fidelio by Commsoft Technologies and lists its Montreal office at 4446 Saint-Laurent Boulevard, Suite 200. · fidelioerp.com, 12 Oct 2026
- Manufacturing tools
- Yes · fidelioerp.com, 20 Sept 2026
- Multi-entity support
- Yes · fidelioerp.com, 20 Sept 2026
- Notable limitation
- The maker says Active Directory login is still in development and Power BI report integration via API is described as coming soon on its Azure page. · fidelioerp.com, 12 Oct 2026
- Order management
- Yes · fidelioerp.com, 20 Sept 2026
- Platform access
- The maker describes a cloud-based web platform accessible over the internet and says the ERP is available on desktop and mobile. · fidelioerp.com, 12 Oct 2026
- Pricing model
- The maker describes its SaaS offering as a monthly-fee service with licensing flexible to the number of users, but the opened pages do not state a price. · fidelioerp.com, 12 Oct 2026
- Product
- Fidelio is a cloud ERP that brings sales, purchasing, production, accounting, and HR into one connected system. · fidelioerp.com, 12 Oct 2026
- Security
- The maker describes encryption in transit and at rest, 24/7/365 environment monitoring, and annual security tests by KPMG-EGYDE. · fidelioerp.com, 12 Oct 2026
Where Fidelio ERP stands on Freedom251
- Distribution Accounting#8 of 19
- ERP Software#113 of 129