Freedom251 › Product Review Software
Fera
What Fera is
Fera collects photo, video, and text customer reviews and displays them to shoppers through widgets and galleries. Its dashboard supports importing reviews, moderating submissions, replying to reviews, and touching up content. Display options include product and store review widgets, photo and video galleries, and widgets optimized for Google search results. Fera can automatically send review requests by email and SMS, and offer discounts or rewards for submissions. Eligible plans include AI review moderation and AI-generated replies written in a brand’s style. Fera says it works with more than 56 apps, themes, and platforms, including Shopify, BigCommerce, Wix, Magento, Big Cartel, and Ecwid. Public and private APIs support custom widgets and server-side integrations; the private API can access reviews and customer data. Fera says it complies with GDPR and deletes stored customer information associated with a store within 24–48 hours after uninstall. There is no free plan, although every paid plan includes a trial. A credit card is required to start the trial, and the selected plan is charged automatically when it ends unless canceled beforehand. Startup is $7 a month billed yearly.
Who it suits
Fera suits online stores that want to collect, manage, and display customer reviews across text, photos, and video. Its APIs may also suit teams building custom widgets or server-side integrations.
What it does well
- Collects photo, video, and text reviews
- Sends review requests by email and SMS
- Offers multiple review and gallery widgets
- Provides public and private APIs
What to know first
- No free plan
- A credit card is required to start a trial
- Trial converts to a paid plan unless canceled
- Some store platforms require at least the Small plan
Limits
Startup is $7 a month billed yearly and allows 200 orders per month, 100 review requests per month and 100 MB of media. BigCommerce, Magento and custom stores require at least Small at $29 a month, while the listed Small allowance is 2,000 orders, 1,000 requests and 1 GB of media.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small | yearly · 2,000 orders/mo · 1,000 review requests/mo · 1 GB media · unlimited reviews and users | $19 a month |
| Semi-large | monthly · 2,000 orders/mo · 25k review requests/mo · 50 GB media · unlimited reviews and users | $199 a month |
| Large | monthly · 2,000 orders/mo · 50k review requests/mo · 100 GB media · unlimited reviews and users | $299 a month |
| X-Large | monthly · 2,000 orders/mo · 200k review requests/mo · 500 GB media · unlimited reviews and users | $599 a month |
| Medium | yearly · 2,000 orders/mo · 10k review requests/mo · 10 GB media · unlimited reviews and users | $69 a month |
| Startup | yearly · 200 orders/mo · 100 review requests/mo · 100 MB media · unlimited reviews and users | $7 a month |
| Enterprise | monthly · 2,000 orders/mo · 500k review requests/mo · 1 TB media · unlimited reviews and users | $999 a month |
As fera.ai lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Fera website or connect through its API
- Choose a paid plan with its included free trial
- Provide a credit card to start the trial
- Connect a supported store platform or custom integration
- Import existing reviews and configure widgets
- Set up email or SMS requests and moderation rules
Verdict
Fera combines review collection, moderation, display, and request automation for online stores. Review the trial billing terms and platform-specific plan requirement before starting.
Questions
Does Fera offer a free plan?
No. Fera says it no longer offers a free plan, but every paid plan includes a free trial.
How does the Fera trial billing work?
A credit card is required to start the trial. The selected plan is charged automatically when the trial ends unless canceled beforehand.
What platforms does Fera integrate with?
Fera says it works with over 56 apps, themes and platforms, including Shopify, BigCommerce, Wix, Magento, Big Cartel and Ecwid.
Does Fera provide API access?
Yes. It provides public and private APIs for custom widgets and server-side integrations; the private API can access reviews and customer data.
What does the cheapest plan include?
Startup costs $7 a month billed yearly and includes 200 orders per month, 100 review requests per month, 100 MB of media, unlimited reviews and unlimited users.
Facts from Fera's own pages
- AI features
- Pricing lists AI review moderation and AI-generated on-brand review replies on eligible plans. · fera.ai, 7 Oct 2026
- Developer access
- Fera provides public and private APIs for custom widgets and server-side integrations; its private API can access reviews and customer data. · developers.fera.ai, 7 Oct 2026
- Free plan and trial
- Fera says it no longer offers a free plan and that every paid plan includes a free trial. · fera.ai, 7 Oct 2026
- Integrations
- Fera says it works with over 56 apps, themes and platforms and lists Shopify, BigCommerce, Wix, Magento, Big Cartel and Ecwid among its store platforms. · fera.ai, 7 Oct 2026
- Platform eligibility
- BigCommerce, Magento and custom stores require at least the Small plan at $29/mo. · fera.ai, 7 Oct 2026
- Privacy compliance
- Fera says it complies with GDPR and automatically deletes stored customer information associated with a store within 24–48 hours after uninstall. · help.fera.ai, 7 Oct 2026
- Product
- Fera collects photo, video and text customer reviews and displays them to shoppers. · fera.ai, 7 Oct 2026
- Review automation
- Fera can automatically send email and SMS review requests and offer discounts or rewards for review submissions. · fera.ai, 7 Oct 2026
- Review management
- Its dashboard supports importing reviews, moderating submissions, replying to reviews and touching up content. · fera.ai, 7 Oct 2026
- Support and setup
- Fera offers live chat, and says it can install the app and provide a demo for customers on Medium or larger plans. · fera.ai, 7 Oct 2026
- Trial billing
- A credit card is required to start the trial and the selected plan is automatically charged when the trial ends unless canceled beforehand. · help.fera.ai, 7 Oct 2026
- Widgets
- Fera offers product and store review widgets, photo and video gallery widgets, and widgets optimized for Google search results. · fera.ai, 7 Oct 2026
Where Fera stands on Freedom251
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