FactFinder

What FactFinder is

FactFinder is an AI-powered product discovery platform for eCommerce, bringing search, recommendations and merchandising together. Its search handles product codes, natural-language queries, typos and synonyms, as well as descriptive requests interpreted by meaning and intent. Atlas AI adjusts product rankings using shoppers’ clicks and purchases, including behavior from previous visits.

Merchandising teams can set ranking rules, pin products, manage promotions, tune synonyms and control recommendations. The platform provides A/B testing, search and product analytics, and reporting on clicks, conversion and revenue. Search can show store-level stock and local assortments before shoppers visit a store. For B2B commerce, it supports customer-specific prices and assortments in search and browsing.

Ready-made commerce connectors are available for Shopify, Shopware, OXID and Magento; APIs and web components are also available. FactFinder is aimed at B2B, B2C and hybrid eCommerce businesses with complex catalogs, pricing rules and live stock data. The company began in Pforzheim, Germany, in 2001, founded by Carsten Kraus. FactFinder says it is hosted in the EU and describes Vector Search and Atlas AI as its own technologies. Pricing is on request and based on shopper-search volume, with volume tiers agreed upfront. Filtering, paging and refinements within a search do not count as separate searches.

Who it suits

FactFinder suits eCommerce teams managing complex catalogs, pricing rules or live stock data across B2B, B2C or hybrid stores. It is relevant to teams that want search, recommendations, merchandising controls and search-performance reporting in one platform.

Limits

Pricing is based on shopper searches, with volume tiers agreed upfront. Filtering, paging and refinements within a search are not counted separately.

Getting started

1. Visit the FactFinder website to request pricing.
2. Agree upfront on a shopper-search volume tier.
3. Choose a ready-made connector for Shopify, Shopware, OXID or Magento, or use APIs and web components.
4. Arrange implementation, configuration or advice with FactFinder’s in-house specialists under an agreed scope and goals.

Verdict

Choose FactFinder if your eCommerce operation needs product discovery with merchandising controls, analytics and support for complex catalogs or B2B pricing. Its pricing is on request and tied to search volume, so teams seeking a published price should look elsewhere.