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Equifax Identity Protect
What Equifax Identity Protect is
Equifax Identity Protect is a paid subscription designed to help protect personal information and identity. Identity Protection, powered by Norton, monitors the dark web and social media for details supplied by the customer. Listed information includes a driver’s licence number, up to 4 passports, 10 bank accounts, 10 credit cards, 10 gamer tags, 5 email addresses, 5 phone numbers, 5 physical addresses, 5 insurance ID numbers and a mother’s maiden name. The plan provides expiry alerts for up to 2 passports and 2 licences, and includes printable key and luggage tags intended to help secure belongings without exposing personal details. Identity Guard insurance offers up to $15,000 of cover, subject to terms, conditions, exclusions and limitations. Subscribers receive one Equifax Credit Report every 12 months; customers must be at least 18 to order a report. The plan costs $9.95 monthly, has no lock-in contract and can be cancelled at any time, effective at the end of that month. Sign-up is online, with access through an account dashboard.
Who it suits
It suits people seeking dark-web and social-media monitoring for the listed personal details, document expiry alerts and identity-related insurance. The credit report is for customers aged 18 or older.
What it does well
- Monitors customer-provided information on the dark web and social media.
- Alerts cover expiry of up to 2 passports and 2 licences.
- Includes up to $15,000 of Identity Guard insurance.
- Can be cancelled at any time without a lock-in contract.
What to know first
- Costs $9.95 monthly.
- Insurance cover is subject to terms, exclusions and limitations.
- Only one Equifax Credit Report is included every 12 months.
- Customers must be at least 18 to order a credit report.
Limits
The plan costs $9.95 monthly and includes one Equifax Credit Report per year. Monitoring allowances cover the listed quantities of passports, accounts, cards, gamer tags, contact details, addresses and insurance IDs; document alerts cover two passports and two licences, while insurance is capped at $15,000 subject to policy terms.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Identity Protect | $9.95 monthly · 1 Equifax credit report per year · dark web and social media monitoring · document expiry alerts for 2 passports and 2 licences · up to $15,000 Identity Guard insurance | $9.95 a month |
As equifax.com.au lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.equifax.com.au/personal/products/identity-protect
- Sign up online for Identity Protect
- Provide the personal details you want monitored
- Access the subscriber account dashboard
- Order an Equifax Credit Report if you are at least 18
Verdict
Equifax Identity Protect combines monitoring, document alerts, insurance and an annual credit report for $9.95 monthly. Review the insurance conditions and cancellation timing, and note the age requirement for ordering the report.
Questions
How much does Identity Protect cost?
The Identity Protect plan costs $9.95 per month, billed monthly.
Is there a free plan?
No. It is a paid subscription.
What does monitoring cover?
Norton-powered Identity Protection monitors the dark web and social media for personal information you provide.
How often is the credit report included?
The plan includes one Equifax Credit Report every 12 months.
Can I cancel at any time?
Yes. There is no lock-in contract, and cancellation takes effect at the end of that month.
Who provides the insurance?
Identity Guard cover is provided under a master policy issued to Equifax Pty Ltd by AIG Australia Limited.
Facts from Equifax Identity Protect's own pages
- Bank account monitoring
- Yes · equifax.com.au, 21 Sept 2026
- Cancellation
- Equifax says there is no lock-in contract and cancellation takes effect at the end of the month in which the customer cancels. · equifax.com.au, 9 Oct 2026
- Company
- Equifax describes itself as a global data, analytics, and technology company headquartered in Atlanta, Georgia. · equifax.com.au, 8 Oct 2026
- Company history
- Equifax Australia’s history timeline says the Credit Reference Association began as a mutual organisation in 1967 and Veda was rebranded to Equifax in 2017. · equifax.com.au, 9 Oct 2026
- Compliance
- Equifax says it has regained PCI, ISO, SOC 1 and 2, and FISMA certifications. · equifax.com.au, 8 Oct 2026
- Credit report
- The plan includes one Equifax Credit Report every 12 months, and customers must be at least 18 to order a report. · equifax.com.au, 8 Oct 2026
- Dark-web monitoring
- Yes · equifax.com.au, 21 Sept 2026
- Document alerts
- Document expiry alerts are available for 2 passports and 2 licences. · equifax.com.au, 9 Oct 2026
- Document reminders
- The plan provides expiry alerts for up to 2 passports and 2 licences. · equifax.com.au, 8 Oct 2026
- Eligibility
- Customers must be 18 or older to order a copy of their credit report. · equifax.com.au, 9 Oct 2026
- Free plan
- No · equifax.com.au, 21 Sept 2026
- Headquarters
- Atlanta, Georgia, United States · equifax.com.au, 4 Oct 2026
- Identity Guard cover
- The plan includes up to $15,000 insurance with Identity Guard, subject to terms, conditions, exclusions, and limitations. · equifax.com.au, 9 Oct 2026
- Identity-theft insurance
- Yes · equifax.com.au, 21 Sept 2026
- Insurance
- Identity Guard insurance offers up to $15,000 of cover, subject to terms, conditions, exclusions, and limitations. · equifax.com.au, 8 Oct 2026
- Insurance coverage examples
- Equifax lists legal expenses, lost wages, outstanding fraudulent debts, document application costs, key or lock replacement, and travel-related expenses as areas of Identity Guard cover. · equifax.com.au, 9 Oct 2026
- Insurance terms
- The insurance booklet says cover is available to eligible members and is provided under a master policy issued to Equifax Pty Ltd by AIG Australia Limited. · equifax.com.au, 8 Oct 2026
- Monitored information
- The listed monitoring covers a driver’s licence number, up to 4 passports, 10 bank accounts, 10 credit cards, 10 gamer tags, 5 email addresses, 5 phone numbers, 5 physical addresses, 5 insurance ID numbers, and mother’s maiden name. · equifax.com.au, 9 Oct 2026
- Monitoring
- Identity Protection powered by Norton provides dark web and social media monitoring of personal information supplied by the customer. · equifax.com.au, 9 Oct 2026
- Online access
- Equifax describes sign-up as online and directs subscribers to access their account dashboard. · equifax.com.au, 9 Oct 2026
- Printable tags
- The plan includes printable key and luggage tags intended to secure personal items without exposing personal details. · equifax.com.au, 9 Oct 2026
- Purpose
- Equifax describes Identity Protect as a plan designed to help protect personal information and identity. · equifax.com.au, 9 Oct 2026
- Security
- Equifax says its security controls include penetration testing, least-privilege access, and multi-factor authentication for remote network access. · equifax.com.au, 8 Oct 2026
- Support
- Equifax says customers can cancel by calling 13 8332 and selecting option 2, or using its online contact form. · equifax.com.au, 9 Oct 2026
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