Freedom251 › SMS Marketing Software
Emotive
What Emotive is
Emotive is web-based conversational SMS marketing software for ecommerce brands. It automates two-way conversations for inquiries, abandoned-cart recovery, and product launches. Its flow builder creates one-to-one journeys with behavioral triggers such as cart additions and viewed content. A modal signup builder captures prospects on desktop and mobile, and the page says setup can be live in less than three minutes. More than 600 templates cover product drops, sales, abandoned carts, and other campaigns. Integrations include Shopify, BigCommerce, Magento, WooCommerce, Klaviyo, Mailchimp, Gorgias, Zendesk, and Zapier. Signup forms support TCPA, CCPA, and CTIA compliance, with guidance from Emotive’s compliance team. Messaging can use a dedicated short code, 10DLC, or toll-free number; Emotive advertises 99% deliverability. Pricing starts at $100 a month with a 14-day trial and no free plan. Starter lists plus SMS and MMS charges separately.
Who it suits
It is designed for ecommerce businesses at different stages of SMS marketing, from new programs to established ones. Teams needing segmentation, inbound messaging, MMS, and ecommerce integrations may find its feature set relevant.
What it does well
- Two-way SMS automation
- More than 600 campaign templates
- Ecommerce and support integrations
- Signup compliance guidance
- 14-day trial
What to know first
- No free plan
- Starts at $100 a month
- SMS and MMS fees are additional
- Enterprise price not listed
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Monthly contract, no minimum spend · List size: <2,000 · +$0.015 SMS · $0.025 MMS | $100 a month |
| Pro | $200 minimum spend · List Size: 2,000 - 5,000 · +$0.01 SMS · $0.02 MMS | $200 a month |
| Advanced | $400 minimum spend · List Size: 5,000 - 10,000 · +$0.008 SMS · $0.016 MMS | $300 a month |
| Enterprise | Messaging fees vary · List Size: >10,000 | On request |
As emotive.io lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Emotive combines conversational SMS flows, signup capture, templates, integrations, and compliance tools for ecommerce marketing. Its monthly subscription and separate messaging charges should be included in budget planning.
Facts from Emotive's own pages
- Backups
- Emotive says application data is snapshotted every 24 hours and incrementally backed up at five-minute granularity. · emotive.io, 11 Oct 2026
- Compliance
- The product page says its signup forms support TCPA, CCPA, and CTIA compliance and that its compliance team guides customers on these practices. · emotive.io, 11 Oct 2026
- Flows and targeting
- The flow builder supports conversational one-to-one flows, and behavioral triggers include cart additions and viewed content. · emotive.io, 11 Oct 2026
- Integrations
- Listed integrations include Shopify, BigCommerce, Magento, WooCommerce, Klaviyo, Mailchimp, Gorgias, Zendesk, and Zapier. · emotive.io, 11 Oct 2026
- Intended customers
- The pricing page describes its tiers for ecommerce businesses, from those newer to SMS through established SMS programs. · emotive.io, 11 Oct 2026
- Messaging deliverability
- Emotive says customers can use a dedicated short code, 10DLC, or toll-free number and advertises 99% deliverability. · emotive.io, 11 Oct 2026
- Product
- Emotive provides conversational SMS marketing software built for ecommerce brands. · emotive.io, 11 Oct 2026
- Security
- Emotive says its infrastructure uses AWS data centers and describes firewalls, DDoS mitigation, encrypted connections, and access-controlled databases. · emotive.io, 11 Oct 2026
- Signup forms
- Its modal signup builder captures prospects on desktop and mobile, and the page says setup can be live in less than three minutes. · emotive.io, 11 Oct 2026
- Support
- Emotive describes human customer-success support that can help with copy, design, and strategy; the Starter tier also lists onboarding and a dedicated customer success manager. · emotive.io, 11 Oct 2026
- Templates
- Emotive says it offers more than 600 templates for product drops, sales, abandoned carts, and other campaigns. · emotive.io, 11 Oct 2026
- Two-way messaging
- The product supports automated two-way SMS conversations for inquiries, abandoned-cart recovery, and product launches. · emotive.io, 11 Oct 2026
Where Emotive stands on Freedom251
- SMS Marketing Software#25 of 50