Freedom251 › Glass Contractor Software
eDirectGlass
What eDirectGlass is
eDirectGlass is point-of-sale and shop-management software for automotive glass repair and replacement businesses. It handles quotes, invoices, EDI billing, scheduling, dispatch, payments, customer communication, reporting, and supplier ordering. Shops can look up vehicles by VIN or license plate, and listed shop plans include GlassPartMatch. The login page lists real-time pricing and ordering for Mygrant, Pilkington, and PGW. Premium Plus adds MailChimp integration and multi-shop, multi-location management under one login. eDirectGlass can send invoice line-item details and payment information to a QuickBooks company file, with setup by an eDirectGlass technician. The software is available on Android, iOS, and the web; browser access works on phones, tablets, Apple devices, and other devices. Pay-Per-Invoice costs $5, paid once, billed per submitted invoice. Essential is $89.95 a month, Premium $119.95 a month, and Premium Plus $149.95 a month, each billed per user monthly under an annual contract. Subscription plans also have EDI invoice and LYNX assignment charges. A 30-day free trial is available without a credit card or installation.
Who it suits
eDirectGlass suits automotive glass shops looking to manage sales, service, billing, and supplier ordering in one workflow. Pay-Per-Invoice is positioned for smaller shops with five or fewer users; Essential is positioned for small and growing shops.
What it does well
- Supports quotes, billing, dispatch, payments, and reporting.
- Vehicle lookup accepts VIN or license plate.
- Supplier ordering lists Mygrant, Pilkington, and PGW.
- 30-day trial requires no credit card or installation.
- Premium Plus supports multi-location management under one login.
What to know first
- No free plan.
- Subscription plans require an annual contract.
- Each simultaneous user needs a license.
- Trial excludes some services, including QuickBooks export and LYNX assignments.
Limits
Pay-Per-Invoice is intended for up to 50 invoices per month and supports up to five users. The 30-day trial excludes some services, including QuickBooks export and LYNX assignments. Subscription plans are billed per user under an annual contract, with $.50 per EDI invoice and $2.25 per LYNX assignment.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Premium | per user/month; annual contract · Essential features · routing and dispatch · MyGlassClaim portal · Web Quote Lite | $119.95 a month |
| AGR ShopOps AI Complete | monthly · 1,000 AI voice minutes · website plug-in · social integration | $1,299 a month |
| Premium Plus | per user/month; annual contract · Premium features · MailChimp integration · full Web Quote · expanded statistics · multi-location tools | $149.95 a month |
| TechPro Mobile | monthly · ArrivalSync · technician workflow · messaging · inspections · compliance support · payments · notifications | $19.95 a month |
| AGR ShopOps AI Pro | monthly starting price · multi-location deployment · higher usage | $1,999 a month |
| Pay-Per-Invoice | per submitted invoice · up to 5 users · unlimited EDI invoicing · GlassPartMatch · live help · unlimited SMS · supplier pricing/ordering | $5, paid once |
| AGR ShopOps AI Starter | monthly · 250 AI voice minutes | $699 a month |
| Essential | per user/month; annual contract · $0.50 per EDI invoice · $2.25 per LYNX assignment · VIN/plate lookup · supplier ordering · unlimited SMS and photo storage | $89.95 a month |
The first 8 of 9 plans, as edirectglass.com lists them, read 15 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Open the eDirectGlass website.
- Choose Pay-Per-Invoice or a subscription plan based on your shop and users.
- Start the 30-day free trial without a credit card or software installation.
- Use the web version or access the service on Android or iOS.
- Contact an eDirectGlass technician to set up QuickBooks invoice and payment transfers, if needed.
Verdict
eDirectGlass covers core shop workflows and offers supplier ordering, with higher-tier options for multi-location management and MailChimp integration. Check the annual commitment, per-user billing, and additional transaction charges against your shop's needs.
Questions
How much does eDirectGlass cost?
Pay-Per-Invoice costs $5 per submitted invoice. Essential is $89.95 a month, Premium is $119.95 a month, and Premium Plus is $149.95 a month; the subscription plans are billed per user under an annual contract. EDI invoices cost $.50 each and LYNX assignments cost $2.25 each.
Is there a free plan or trial?
There is no free plan. A 30-day free trial is available without a credit card or software installation.
Which platforms does it support?
eDirectGlass is available on Android, iOS, and the web. It also works through a browser on phones, tablets, Apple devices, and other devices.
Does it connect to accounting software?
It can send invoice line-item details and payment information to a QuickBooks company file. An eDirectGlass technician handles setup.
Can it manage multiple shop locations?
Yes. Premium Plus includes multi-shop, multi-location management under a single login.
What does the trial leave out?
The 30-day trial excludes some services, including QuickBooks export and LYNX assignments.
Facts from eDirectGlass's own pages
- Accounting integration
- The user manual says eDirectGlass can send invoice line-item details and payment information to a QuickBooks company file, with setup by an eDirectGlass technician. · edirectglass.com, 7 Oct 2026
- API and SDK availability
- The agreement mentions API call limits, but the public site provides no API reference, SDK download or developer portal. · edirectglass.com, 15 Oct 2026
- Availability terms
- The agreement promises commercially reasonable efforts toward 24/7 availability but excludes planned downtime, force majeure and internet-provider failures. · edirectglass.com, 15 Oct 2026
- Browser limitation
- Chrome and Firefox access historically required an IE Tab extension on Windows, and Apple operating systems were not supported in the published guide. · edirectglass.com, 15 Oct 2026
- Company founded
- LinkedIn lists the company as founded in 1995 and headquartered in Scottsdale, Arizona. · linkedin.com, 15 Oct 2026
- Company ownership
- LinkedIn identifies eDirectGlass as a privately held, wholly owned subsidiary of AMJ Logistics, Inc. · linkedin.com, 15 Oct 2026
- Company size
- LinkedIn reports a 2–10 employee company size and additional locations in Australia, Ireland and Canada. · linkedin.com, 15 Oct 2026
- Contract limitation
- Core subscriptions are described as annual, automatically renewing and non-refundable, with early-termination penalties and a 30-day cancellation notice. · edirectglass.com, 15 Oct 2026
- CRM and portals
- Premium editions include self-managed CRM, MyGlassClaim customer portal and Web Quote capabilities. · edirectglass.com, 15 Oct 2026
- Customer intake AI
- AGR ShopOps AI voice, website and social channels can answer questions, collect vehicle details, quote and schedule jobs. · edirectglass.com, 15 Oct 2026
- Data export limit
- After termination, customers have 30 days to download CSV data and native attachments before deletion may occur. · edirectglass.com, 15 Oct 2026
- Documentation
- Documentation includes a detailed Total Shop Management manual, quick-start guide and browser setup instructions. · edirectglass.com, 15 Oct 2026
- EDI billing
- Insurance and network jobs can be billed electronically with documentation, profile and collection workflows. · edirectglass.com, 15 Oct 2026
- Founded
- 2000 · edirectglass.com, 28 Sept 2026
- Headquarters
- Scottsdale, Arizona, United States · edirectglass.com, 28 Sept 2026
- Historical product age
- A 2008 Glass Magazine comparison described eDirectGlass as internet-based Windows software requiring Internet Explorer and offered separate mobile editions. · glassmagazine.com, 15 Oct 2026
- Integrations
- Published integrations include MailChimp, Google Maps, QuickBooks and glass-supplier ordering services. · edirectglass.com, 15 Oct 2026
- Intended customers
- The pricing page positions Pay-Per-Invoice for smaller shops with five or fewer users and Essential for small and growing shops. · edirectglass.com, 7 Oct 2026
- Learning center
- The planned Learning Center is marked coming soon and is intended to provide role-based training and walkthroughs. · edirectglass.com, 15 Oct 2026
- Licence
- The hosted service is proprietary; terms prohibit copying, derivative works, reverse engineering and competitive use. · edirectglass.com, 15 Oct 2026
- Limit: network billing dependency
- The agreement disclaims responsibility for rejected EDI invoices, payment delays and lost revenue involving external insurance networks. · edirectglass.com, 15 Oct 2026
- Limit: photo pricing confusion
- A forum complaint alleged per-photo charges, while a follow-up clarified that uploads through the main program and mobile app were not charged. · pub24.bravenet.com, 15 Oct 2026
- Marketing integration
- Premium Plus includes MailChimp integration. · edirectglass.com, 7 Oct 2026
- Mobile access
- The FAQ says eDirectGlass works on phones, tablets, Apple devices, and other devices through a browser, while the mobile technician edition describes field workflows. · edirectglass.com, 7 Oct 2026
Where eDirectGlass stands on Freedom251
- Glass Contractor Software#2 of 22