Ecommatrics

Ecommatrics is marketplace payment reconciliation and profit-reporting software for Indian sellers. It suits businesses selling through its supported marketplaces that want to match payouts to orders and examine returns and profit at SKU level. Its reporting and reconciliation make a focused case, though the paid plans require upfront payment for three or 12 months.

Overview

Sellers upload marketplace reports, which Ecommatrics uses to match orders with settlements and flag possible commission overcharges, incorrect shipping fees, and missing payments. Automatic payout reconciliation is useful for checking whether settlements reflect sales, but the workflow depends on sellers having and uploading the relevant reports.

The dashboard breaks out net profit, ROI, returns, and RTO by SKU across eight supported marketplaces. That makes it more relevant to sellers who need marketplace-specific payout checks and product-level performance reporting than to businesses seeking a broad accounting system. Basic inventory accounting and tax rules are included, but the emphasis is on marketplace payment reconciliation.

AI analyst Anika answers questions about sales, returns, and profit using uploaded reports. The service provides 24 months of history, and the homepage states that data is encrypted. Free label tools, calculators, invoice and QR makers, and PDF tools require no signup; they are useful independently, but do not replace the paid plans for full numbers.

Key features

Reconciliation and SKU reporting

Matching orders to settlements and flagging fee errors or missing payments gives sellers a practical way to investigate payout discrepancies. SKU-level profit, ROI, returns, and RTO add context beyond the settlement itself. These functions cover Amazon, Flipkart, Meesho, Myntra, Nykaa, Snapdeal, FirstCry, and Blinkit.

AI analyst and support

Anika can answer questions about the sales, returns, and profit in uploaded reports, which offers another route into the reporting data. Email replies usually arrive within one business day. Phone and WhatsApp support are available Monday through Saturday, 10:00–18:00 IST, in English and Hindi.

Pricing

Ecommatrics uses a freemium model, with no free trial. The free plan costs nothing, is billed Free forever, and includes 32+ free seller tools. These tools suit occasional utility tasks, but the plan does not include the paid plans’ full numbers.

The site advertises a 14-day money-back guarantee. The plan terms make the duration and upfront payment important considerations, particularly for businesses unsure how often they will use the full reporting.

Platforms

Ecommatrics is web-based. It supports the eight marketplaces listed above; Shopify is coming soon, so sellers who depend on Shopify should not choose it on the assumption that integration is already available.

Who it's for

Ecommatrics is a strong fit for Indian marketplace sellers who upload reports and want to verify settlements, spot fee or payment discrepancies, and review SKU-level profit and returns. Its 24 months of history and support across three firms on paid plans can suit businesses managing several seller entities. It is a weaker fit for Shopify-first businesses or anyone looking for a broad accounting platform rather than marketplace reconciliation.

Pros and cons

• Pros: Order-to-settlement matching flags commission overcharges, shipping-fee errors, and missing payments, directly addressing payout discrepancies.
• Pros: Net profit, ROI, returns, and RTO by SKU across eight marketplaces give sellers a more detailed view than payout totals alone.
• Pros: The free plan provides 32+ seller tools, while the paid plans cover full numbers for up to three firms.
• Cons: The reconciliation and analysis depend on uploaded marketplace reports, adding a step for sellers to maintain.
• Cons: Shopify support is still forthcoming, limiting its fit for sellers who need Shopify now.
• Cons: Full-number access is sold in fixed periods with upfront payment rather than a monthly paid plan.

Alternatives

For broader choices, see Ecommerce Accounting Software. Choose Amaka instead if a free plan with up to 60 transactions per month, one integration, and one store suits your needs; its free plan excludes COGS and inventory, and it also offers a $18 per mon Premium plan. Xettle is a web-based option that is free during beta, though paid tiers may be introduced. ZupERP is worth considering for free tools and a one-order profit calculator, or monthly GST filing preparation at ₹89 a month.

WIMOnline may suit businesses needing a wider platform mix, including Android, iOS, API, and web, with a ₹149 a month Starter plan for three users and two companies; prices exclude 18% GST. EcommReco is another paid, web-based alternative. Entriwise offers a free plan and trial, and may suit sellers whose needs fit its Standard plan: $41 a month, billed $490 billed yearly, for one channel, one sales region, one user, and up to 6,000 transactions per month. Fintra uses custom pricing scoped per customer, with payroll priced separately. OnGravy may be preferable for businesses seeking broad platform coverage; its Business Owner plan is ₹799 a month for one business.

Verdict

Choose Ecommatrics if you sell through its supported marketplaces and need to check payouts alongside SKU-level profit, returns, and RTO. The reconciliation focus and three-firm full-number plans are its strongest reasons to buy. Look elsewhere if Shopify support is essential now, or if you prefer a general-purpose accounting system or monthly paid billing.