Freedom251 › Construction CRM Software
ECI Homebuilder Sales
What ECI Homebuilder Sales is
ECI Homebuilder Sales is a web-based sales and marketing suite for homebuilders. Its Sales Suite brings together a homebuilder CRM, lead management, interactive lot maps, virtual tours, and tools for managing buyer experience. It gathers prospects from websites, digital ads, listing portals, signage, and walk-ins, then routes and assigns leads automatically. Sales teams can send personalized emails and texts on an automated schedule to keep in touch throughout the buyer journey.
Interactive lot maps show current availability, pricing, floor plans, and elevations in a filterable inventory view. Insearch offers interactive 3D tours and visualizers, while its online design center supports option selection and real-time pricing for MarkSystems users. AvidCX gathers feedback at milestones in the buyer journey and uses sentiment analysis to identify trends and potential issues. The suite can also syndicate verified homebuyer reviews to Zillow.
ECI describes connections with websites, ERPs, email, calendars, design studio tools, and marketing platforms; LotVue names MarkSystems, Lasso CRM, and Insearch integrations. Builders can adopt modules in stages, such as starting with CRM and lead management or with virtual tours and lot maps. ECI says customers receive guided onboarding, role-based training, and ongoing support tailored to homebuilder sales operations.
Who it suits
The suite is designed for production, semi-custom, multifamily, build-to-rent, manufactured, and custom homebuilders. Its tools are intended for OSCs, onsite agents, marketing teams, sales leaders, and design center staff.
What it does well
- Automatically routes leads from multiple sources.
- Automates personalized email and text follow-up.
- Maps display lot availability, pricing, plans, and elevations.
- Insearch provides interactive 3D tours and visualizers.
- Modules can be adopted in stages.
- ECI says guided onboarding and ongoing support are provided.
What to know first
- Pricing is available on request.
- The listed platform is web.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ECI Homebuilder Sales Suite | Pricing provided on request; demo available | On request |
| ECI Homebuilder Sales & Marketing | pricing supplied on request · no published tiers | On request |
As ecisolutions.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the ECI Homebuilder Sales website.
- Request a demo from ECI.
- Choose modules such as CRM and lead management or virtual tours and lot maps.
- Use ECI's guided onboarding and role-based training to get started.
Verdict
Homebuilders looking to coordinate lead management, lot inventory, tours, and buyer feedback in one suite should consider ECI Homebuilder Sales. Its staged module adoption can suit builders introducing capabilities over time. Buyers who need a published price should look elsewhere or request pricing from ECI.
Questions
How much does ECI Homebuilder Sales cost?
Pricing is available on request. ECI offers a demo.
What platforms does it support?
The listed platform is web.
Can builders start with selected modules?
Yes. Builders can adopt the suite in stages, beginning with modules such as CRM and lead management or virtual tours and lot maps.
What integrations are listed?
ECI describes connections with websites, ERPs, email, calendars, design studio tools, and marketing platforms. LotVue names MarkSystems, Lasso CRM, and Insearch integrations.
Who is the suite for?
It is designed for production, semi-custom, multifamily, build-to-rent, manufactured, and custom homebuilders.
Facts from ECI Homebuilder Sales's own pages
- Adoption
- Builders can adopt the suite in stages, starting with modules such as CRM and lead management or virtual tours and lot maps. · ecisolutions.com, 4 Oct 2026
- API
- ECI says Lasso has a general API for connecting other business systems. · ecisolutions.com, 21 Oct 2026
- Automated follow-up
- It sends personalized email and text follow-ups when leads arrive and during the buyer journey. · ecisolutions.com, 21 Oct 2026
- Buyer feedback
- AvidCX collects feedback at buyer journey milestones and uses AI-powered sentiment analysis to highlight trends and potential issues. · ecisolutions.com, 4 Oct 2026
- Cloud access
- LotVue is described as a cloud-based lot inventory management system with interactive map-based views. · ecisolutions.com, 4 Oct 2026
- Cloud subprocessors
- ECI identifies AWS, Google Cloud, Microsoft Azure, Oracle, IBM Cloud, Equinix and other infrastructure providers as subprocessors. · trust.ecisolutions.com, 21 Oct 2026
- Company founding
- ECI traces its origin to 1999, when it began as OfficeSupplies.com. · ecisolutions.com, 21 Oct 2026
- Company history
- ECI says it began its journey as OfficeSupplies.com in 1999 before shifting its focus to business management software and ERP. · ecisolutions.com, 4 Oct 2026
- Company scale
- ECI's about page reports 25,000 customers, 2,100 employees and 53 acquisitions. · ecisolutions.com, 21 Oct 2026
- Company size
- LinkedIn lists ECI as privately held, founded in 1999, with 1,001–5,000 employees. · linkedin.com, 21 Oct 2026
- Deployment
- GetApp lists web, Android and iPhone/iPad as supported platforms. · getapp.com, 21 Oct 2026
- Follow-up
- Automated personalized emails and texts help sales teams follow up with prospects throughout the buyer journey. · ecisolutions.com, 4 Oct 2026
- Headquarters
- ECI lists its corporate headquarters at 1500 Solana Blvd, Suite 6500, Westlake, Texas 76262. · ecisolutions.com, 21 Oct 2026
- Integrations
- Lasso lists prebuilt connections for SAPPHIRE Build, Mark Systems, AtlasRTX and Avesdo. · ecisolutions.com, 21 Oct 2026
- Interactive maps
- Interactive maps show homes, lots, plans and availability to qualify buyer interest. · ecisolutions.com, 21 Oct 2026
- Lasso acquisition
- ECI announced its acquisition of Lasso Data Systems on December 11, 2018; Lasso then served more than 500 builders and agencies. · ecisolutions.com, 21 Oct 2026
- Lead management
- It collects leads from websites, ads, portals, signage and walk-ins and automatically routes them to staff. · ecisolutions.com, 21 Oct 2026
- License model
- ECI's Lasso terms describe customer licensing and license-management controls that can restrict or suspend use, indicating proprietary software. · ecisolutions.com, 21 Oct 2026
- Limit: data portability and support waits
- A Capterra reviewer complains that exports and imports are limited, schemas are inaccessible and support waits can be long. · capterra.com, 21 Oct 2026
- Limit: interface learning curve
- G2 reviewers describe the interface as unattractive or difficult to learn at first. · g2.com, 21 Oct 2026
- Limit: marketing depth
- Software Finder and G2 reviewers describe email marketing as basic and ask for stronger customer-journey automation. · softwarefinder.com, 21 Oct 2026
- Limit: reporting and bulk changes
- Software Finder reviewers say custom reports need vendor help and bulk changes across communities are unavailable. · softwarefinder.com, 21 Oct 2026
- Limit: usability and navigation
- Capterra reviews report cumbersome navigation, duplicate information and reliance on support videos to find functions. · capterra.com, 21 Oct 2026
- Lot maps
- Interactive maps show real-time lot availability, pricing, floor plans, and elevations, replacing static PDFs with filterable inventory. · ecisolutions.com, 4 Oct 2026
Where ECI Homebuilder Sales stands on Freedom251
- Construction CRM Software#20 of 41