Product: The Sales Suite combines a homebuilder CRM, interactive lot maps, virtual tours, and customer experience tools to help builders attract, qualify, and convert buyers.
Lead management: It centralizes leads from websites, digital ads, listing portals, signage, and walk-ins, with automatic routing and assignment.
Follow-up: Automated personalized emails and texts help sales teams follow up with prospects throughout the buyer journey.
Lot maps: Interactive maps show real-time lot availability, pricing, floor plans, and elevations, replacing static PDFs with filterable inventory.
Virtual tours and selections: Insearch provides interactive 3D tours and visualizers, while its online design center supports option selection and real-time pricing for MarkSystems users.
Buyer feedback: AvidCX collects feedback at buyer journey milestones and uses AI-powered sentiment analysis to highlight trends and potential issues.
Zillow reviews: ECI says the Sales Suite can automatically syndicate verified homebuyer reviews directly to Zillow.
Integrations: ECI says the suite connects with websites, ERPs, email, calendars, design studio tools, and marketing platforms; LotVue names MarkSystems, Lasso CRM, and Insearch integrations.
Cloud access: LotVue is described as a cloud-based lot inventory management system with interactive map-based views.
Who it serves: The suite is designed for production, semi-custom, multifamily, build-to-rent, manufactured, and custom homebuilders, and supports OSCs, onsite agents, marketing teams, sales leaders, and design center staff.
Adoption: Builders can adopt the suite in stages, starting with modules such as CRM and lead management or virtual tours and lot maps.
Support: ECI says customers receive guided onboarding, role-based training, and ongoing support tailored to homebuilder sales operations.
Company history: ECI says it began its journey as OfficeSupplies.com in 1999 before shifting its focus to business management software and ERP.
Headquarters: Westlake, Texas

Where it ranks on Freedom251

Best Construction CRM Software in 2026#10 of 42

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Sources

ecisolutions.com/industries/residential-construction/hom· checked 4 Oct 2026
ecisolutions.com/products/insearch/· checked 4 Oct 2026
ecisolutions.com/products/lotvue/· checked 4 Oct 2026
ecisolutions.com/company/· checked 4 Oct 2026