Freedom251 › Construction CRM Software
ContactBuilder
What ContactBuilder is
ContactBuilder is a cloud-based CRM and project-management/ERP system made for UK housebuilders and property businesses. It covers build, marketing, sales, and aftercare, with tools for setting up developments and plots, organizing phases or apartment blocks, bulk-updating property details, and viewing reservation status and build stage. Contact records from different sources can be combined, with custom fields and email or SMS communication logged from enquiry through aftercare. Around 40 downloadable reports and real-time dashboards cover leads, reservations, aftercare, charges, payments, and plots. Purchasers receive a password-protected portal for reservation progress, document access and uploads, detail updates, and support or snag tickets. Listed integrations include Campaign Monitor, ClickSend, Loqate, Rightmove, Zoopla, Meta lead generation, Outlook, payment processors, e-signature services, and Credas. Website APIs support enquiry feeds and outbound development, house-type, and plot data. It works on Android, iOS, and the web, with responsive smartphone and tablet access. Pricing starts at £300 per month, based on database entries rather than users, with no free plan.
Who it suits
It is designed for UK housebuilders and property-sector teams managing plots, sales contacts, reporting, and purchaser aftercare.
What it does well
- Covers build, marketing, sales, and aftercare
- Purchaser portal supports documents and snag tickets
- Around 40 reports plus real-time dashboards
- Pricing is based on database entries, not users
- Works across Android, iOS, and web
What to know first
- Starts at £300 per month
- No free plan
- Designed specifically for the UK property sector
Limits
ContactBuilder has no free plan. Pricing starts from £300 per month and depends on database entries rather than users; the FAQ says organisations can have an unlimited number of users. Refresher training carries a small cost.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ContactBuilder | Prices start from £300 per month. · Price depends on database entries, not number of users | £300 a month |
As contact-builder.co.uk lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the ContactBuilder website
- Choose the paid ContactBuilder plan, starting from £300 per month
- Access the service on web, Android or iOS
- Set up developments, phases, apartment blocks and plots
- Connect listed services such as Outlook, Rightmove, Zoopla or payment processors
- Arrange induction training face to face or by webcast
Verdict
ContactBuilder combines housebuilding workflows with CRM, reporting, integrations, and a purchaser portal. Its sector focus and database-based pricing are central considerations for prospective buyers.
Questions
How much does ContactBuilder cost?
The ContactBuilder plan starts from £300 a month. Pricing depends on database entries, not the number of users.
Is there a free plan?
No. ContactBuilder is offered on a paid basis.
Which platforms support ContactBuilder?
It is available on web, Android and iOS. The FAQ also describes responsive use on smartphones and tablets.
Does ContactBuilder have a mobile app?
The listed product details say there is no mobile app, while the service is available on Android and iOS and is responsive on mobile devices.
Can purchasers access their information?
Yes. A password-protected portal lets purchasers track reservation progress, manage documents and details, and submit support or snag tickets.
What integrations are listed?
Connections include Campaign Monitor, ClickSend, Loqate, Rightmove, Zoopla, Meta lead generation, Outlook, payment processors, e-signature services and Credas.
Facts from ContactBuilder's own pages
- Company establishment
- The maker says ContactBuilder was established in 2008. · contact-builder.co.uk, 8 Oct 2026
- Contact lifecycle
- The system consolidates contacts from multiple sources, supports custom fields and email or SMS communication, and logs interactions from enquiry through aftercare. · contact-builder.co.uk, 8 Oct 2026
- Customer portal
- Purchasers can monitor reservation progress, access and upload documents, update details, and submit support or snag tickets through a password-protected portal. · contact-builder.co.uk, 8 Oct 2026
- Founded
- 2008 · contact-builder.co.uk, 28 Sept 2026
- Headquarters
- Rugeley, Staffordshire, United Kingdom · contact-builder.co.uk, 28 Sept 2026
- Integrations
- Listed integrations include Campaign Monitor, ClickSend, Loqate, Rightmove, Zoopla, Meta lead generation, Outlook, payment processors, e-signature services, and Credas. · contact-builder.co.uk, 8 Oct 2026
- Mobile access
- The FAQ says ContactBuilder is responsive and designed to work on smartphones and tablets. · contact-builder.co.uk, 8 Oct 2026
- Notable limits
- Pricing is based on database entries rather than users; the FAQ says there is no limit on the number of users in an organisation. · contact-builder.co.uk, 8 Oct 2026
- Plot management
- Users can set up developments and plots, add plots in phases or apartment blocks, bulk update property details, and view reservation status and build stage. · contact-builder.co.uk, 8 Oct 2026
- Product scope
- ContactBuilder is a cloud-based housebuilder CRM and project management/ERP solution covering build, marketing, sales, and aftercare. · contact-builder.co.uk, 8 Oct 2026
- Reporting
- ContactBuilder offers around 40 downloadable reports and real-time dashboards covering leads, reservations, aftercare, charges, payments, and plots. · contact-builder.co.uk, 8 Oct 2026
- Security and privacy
- The privacy notice says the company limits access to personal information to staff with a business need and has procedures for suspected data security breaches. · contact-builder.co.uk, 8 Oct 2026
- Target market
- The product is designed specifically for the UK housebuilding and property sector. · contact-builder.co.uk, 8 Oct 2026
- Training and support
- The company says it provides initial induction training and support, with refresher training available at a small cost; training is offered face to face or by webcast. · contact-builder.co.uk, 8 Oct 2026
- Website APIs
- The website integration supports inbound enquiry feeds and outbound development, house type, and plot data feeds. · contact-builder.co.uk, 8 Oct 2026
Where ContactBuilder stands on Freedom251
- Construction CRM Software#19 of 41