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EaseDial Business Phone
What EaseDial Business Phone is
EaseDial Business Phone is a paid cloud phone service for teams that need calling, voicemail, number management, and routing without on-site phone hardware or a server room. Employees can make and receive HD VoIP calls through a browser, desktop app, or mobile device. The service provides local, toll-free, and international numbers, supports porting existing numbers, and allows multiple business numbers. Call controls include warm and blind transfers, hold, auto attendant, IVR, forwarding, do-not-disturb, and business-hours rules. Voicemail can be emailed with AI transcription. Calls can be recorded automatically or on demand, with searchable recordings. Business Phone and Contact Center share infrastructure, so calls can move between extensions and contact-center queues. Professional lists Salesforce, HubSpot, Zoho, and Zapier integrations. Basic costs $9.99 a month billed annually (15.99 USD monthly); Professional costs 17.99 USD billed annually (24.99 USD monthly). Both include 14-day trials.
Who it suits
EaseDial describes the service for small, distributed, remote, and multi-location teams. It suits organizations needing cloud calling across browser, desktop, and mobile devices.
What it does well
- HD VoIP calling from browser, desktop, or mobile
- Local, toll-free, and international numbers
- AI voicemail transcription and searchable recordings
- Advanced routing, IVR, and auto attendant
- 14-day trial on Basic and Professional
What to know first
- No free plan
- Professional requires three users minimum
- Basic limits SMS to 1,000 segments monthly
- Professional recording storage lasts 30 days
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | annually ($24.99 monthly) · 3 users minimum · AI transcription, summary & sentiment · AI Receptionist (250 min included) · call recording + 30-day storage · CRM integrations · 14-day free trial | $17.99 a month |
| Basic | annually ($15.99 monthly) · 1 user minimum · unlimited US & Canada calling · 1 local number per user · 1,000 SMS segments/month · 14-day free trial | $9.99 a month |
| Enterprise | volume & multi-year discounts available · 10 users minimum · 30-day paid pilot · HIPAA BAA + SOC 2 Type II · dedicated CSM · 99.99% SLA | On request |
As easedial.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
EaseDial combines cloud calling, routing, voicemail transcription, recording, and number management across major desktop and mobile platforms. Review the plan minimums, usage limits, and pricing structure before choosing a tier.
Facts from EaseDial Business Phone's own pages
- Audience
- EaseDial describes its business phone platform as suited to small teams, distributed and remote teams, and businesses operating across multiple locations. · easedial.com, 12 Oct 2026
- Auto attendant
- Yes · easedial.com, 22 Sept 2026
- Business numbers
- multiple · easedial.com, 22 Sept 2026
- Call handling
- Features include warm and blind transfers, call hold, auto attendant, IVR, call forwarding, do-not-disturb, and business-hours routing rules. · easedial.com, 12 Oct 2026
- Calling
- Users can place and receive HD VoIP calls from a browser, desktop app, or mobile device. · easedial.com, 12 Oct 2026
- Call routing
- advanced · easedial.com, 22 Sept 2026
- Company
- EaseDial lists its legal name as Easedial LLC and its registered address as 8 The Green Ste R, Dover, DE 19901. · easedial.com, 12 Oct 2026
- Connected platform
- Business Phone and Contact Center run on the same infrastructure, allowing calls to route between phone extensions and contact-center queues without a separate integration. · easedial.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · easedial.com, 22 Sept 2026
- Headquarters
- Dover, Delaware, United States · easedial.com, 4 Oct 2026
- Integrations
- The pricing page lists Salesforce, HubSpot, Zoho, and Zapier CRM integrations in the Professional plan. · easedial.com, 12 Oct 2026
- Limits
- Basic includes 1,000 SMS segments per month and video meetings up to 40 minutes with 100 people; Professional recording storage is 30 days. · easedial.com, 12 Oct 2026
- Numbers
- The service offers local, toll-free, and international numbers and supports porting existing numbers. · easedial.com, 12 Oct 2026
- Product
- EaseDial Business Phone gives employees cloud extensions for calling, voicemail, number management, and routing without requiring a server room or desk phone hardware. · easedial.com, 12 Oct 2026
- Security and compliance
- The Enterprise plan lists HIPAA BAA and SOC 2 Type II, while the Professional plan lists SSO and STIR/SHAKEN. · easedial.com, 12 Oct 2026
- Support
- Basic includes 24/7 email and chat support; Professional lists priority support and a 99.95% SLA. · easedial.com, 12 Oct 2026
- Voicemail and recording
- Voicemails can be delivered by email with AI transcription, and calls can be recorded on demand or automatically, with searchable recordings. · easedial.com, 12 Oct 2026
- Voicemail transcription
- Yes · easedial.com, 22 Sept 2026
Where EaseDial Business Phone stands on Freedom251
- Business Phone Systems#61 of 167