EaseDial Business Phone is a paid cloud phone service for teams that need calling, voicemail, number management, and routing without on-site phone hardware or a server room. Employees can make and receive HD VoIP calls through a browser, desktop app, or mobile device. The service provides local, toll-free, and international numbers, supports porting existing numbers, and allows multiple business numbers. Call controls include warm and blind transfers, hold, auto attendant, IVR, forwarding, do-not-disturb, and business-hours rules. Voicemail can be emailed with AI transcription. Calls can be recorded automatically or on demand, with searchable recordings. Business Phone and Contact Center share infrastructure, so calls can move between extensions and contact-center queues. Professional lists Salesforce, HubSpot, Zoho, and Zapier integrations. Basic costs 9.99 USD per month billed annually (15.99 USD monthly); Professional costs 17.99 USD billed annually (24.99 USD monthly). Both include 14-day trials.
Who it is for
EaseDial describes the service for small, distributed, remote, and multi-location teams. It suits organizations needing cloud calling across browser, desktop, and mobile devices.
What is good
- HD VoIP calling from browser, desktop, or mobile
- Local, toll-free, and international numbers
- AI voicemail transcription and searchable recordings
- Advanced routing, IVR, and auto attendant
- 14-day trial on Basic and Professional
What to know first
- No free plan
- Professional requires three users minimum
- Basic limits SMS to 1,000 segments monthly
- Professional recording storage lasts 30 days
Verdict
EaseDial combines cloud calling, routing, voicemail transcription, recording, and number management across major desktop and mobile platforms. Review the plan minimums, usage limits, and pricing structure before choosing a tier.
EaseDial Business Phone plans and pricing
All plansCompared on business phone systems
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- advanced
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
