Freedom251 › Property Management Software
Dwell
by Dwell
What Dwell is
Dwell is web-based property management software from a San Francisco maker. It combines online rent collection, tenant access, maintenance management, property accounting, and lease management. Managers can charge monthly rent, collect autopay, apply policy-based late fees, and flag unpaid balances. Residents can pay rent, report repairs, book amenities, and ask front-desk questions through the resident app. Dwell coordinates repair vendors and resident questions while asking for approval before actions. People decide rent changes, applicant acceptance, legal notices, and deposit deductions. Managers can import rent rolls from AppFolio, Buildium, or DoorLoop and review records before approval. Starter costs $39 a month for up to 25 units and includes core rental tools. Growth costs $1.10 a month with a $99/mo minimum, while Pro costs $1.75 a month with a $299/mo minimum. A 14-day trial is listed, but there is no free plan.
Who it suits
Dwell suits property management companies, multifamily operators, single-family portfolios, community associations, and independent landlords. It is designed for managers onboarding properties and coordinating resident operations.
What it does well
- Online rent collection and autopay
- Resident app for payments and repairs
- Maintenance tracking and vendor coordination
- Rent-roll migration from three systems
- 14-day trial available
What to know first
- No free plan
- Starter is limited to 25 units
- Multi-factor authentication is not available
- No SOC 2 or ISO 27001 audit
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Up to 25 units · Rent collection by bank transfer or card · Maintenance requests and tracking · Resident mobile app · Document storage · Unlimited e-signatures · AI resident assistant | $39 a month |
| Growth | $99/mo minimum · Full leasing and renewals · Applicant screening at cost · Owner statements and reporting · Amenity booking and visitor passes · Unlimited staff seats | $1.10 a month |
| Pro | $299/mo minimum · Trust accounting and trial balance · Journal entries and QuickBooks export · Collections and capital planning · Migration from your current system included | $1.75 a month |
As home.isdwell.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Dwell covers rent, residents, maintenance, accounting, and leases in one web product. Its plan minimums, Starter unit limit, and stated security limitations are important considerations for property managers.
Facts from Dwell's own pages
- Accounting integration
- The Pro plan includes QuickBooks export. · home.isdwell.com, 12 Oct 2026
- Property accounting
- Yes · home.isdwell.com, 22 Sept 2026
- AI subprocessors
- Dwell lists Google Gemini as a subprocessor for answering resident questions using property facts, and says resident names, balances, rent, and lease dates are not sent. · home.isdwell.com, 12 Oct 2026
- Customer onboarding
- Dwell says it is onboarding founding customers with 25 to 150 units and includes setup and migration. · home.isdwell.com, 12 Oct 2026
- Data migration
- Managers can upload rent rolls exported from AppFolio, Buildium, or DoorLoop and review the proposed records before approving the import. · home.isdwell.com, 12 Oct 2026
- Free plan
- No · home.isdwell.com, 22 Sept 2026
- Headquarters
- San Francisco, CA · home.isdwell.com, 19 Oct 2026
- Human decisions
- Dwell says people always decide rent changes, applicant acceptance, legal notices, and deposit deductions. · home.isdwell.com, 12 Oct 2026
- Included units
- 25 · home.isdwell.com, 22 Sept 2026
- Lease management
- Yes · home.isdwell.com, 22 Sept 2026
- Maintenance management
- Yes · home.isdwell.com, 22 Sept 2026
- Online rent collection
- Yes · home.isdwell.com, 22 Sept 2026
- Payment data
- Dwell says payment details go directly to its payment processor and that it holds a token rather than card numbers or bank credentials. · home.isdwell.com, 12 Oct 2026
- Payment integration
- Dwell says rent payments and vendor payouts are processed through Stripe Connect. · home.isdwell.com, 12 Oct 2026
- Product
- Dwell is property management software that handles work such as rent follow-up, repair vendor coordination, and resident questions while asking for approval before actions. · home.isdwell.com, 12 Oct 2026
- Rent
- Dwell supports monthly rent charges, autopay collection, policy-based late fees, and flags unpaid rent. · home.isdwell.com, 12 Oct 2026
- Resident service
- The resident app supports rent payment, repair reporting, amenity booking, and asking the front desk questions at any hour. · home.isdwell.com, 12 Oct 2026
- Security controls
- Dwell says it uses TLS, rate limits sign-ins and other endpoints, logs activity, and checks each request against the property on every endpoint. · home.isdwell.com, 12 Oct 2026
- Security limitations
- Dwell says multi-factor authentication is not yet available, and it has not completed a SOC 2 or ISO 27001 audit or an external penetration test. · home.isdwell.com, 12 Oct 2026
- Paid from
- 39 · home.isdwell.com, 22 Sept 2026
- Tenant portal
- Yes · home.isdwell.com, 22 Sept 2026
- Who it serves
- Dwell lists property management companies, multifamily operators, single-family portfolios, community associations, and independent landlords as intended users. · home.isdwell.com, 12 Oct 2026
Where Dwell stands on Freedom251
- Property Management Software#129 of 268