Freedom251 › Debt Collection Software
DPDzero
What DPDzero is
DPDzero provides an AI-led collections platform and services for lenders, combining technology, operations, and borrower outreach. Its channels include Voice AI, WhatsApp, SMS, RCS, IVR, telecalling, and field collections. Portfolio and borrower signals help create risk cohorts and recommend next actions, while digital campaigns coordinate channels, timing, and fallback choices. Field operations cover case allocation, route planning, GPS and timestamp verification, visit evidence, and reporting; agents can use a mobile app to view cases, routes, and follow-ups. The platform connects to lender systems through SFTP, REST API, direct LMS connections, webhooks, email, and CSV or Excel files. Lenders can continue using gateways such as Razorpay, Cashfree, Easebuzz, and BillDesk. DPDzero says it serves banks, NBFCs, and fintechs with active lending portfolios, particularly delinquencies in unsecured loans, personal loans, two-wheelers, and credit cards. It works on an outcome-as-a-service model and says it does not currently sell SaaS or CRM. Pricing is on request.
Who it suits
DPDzero is aimed at banks, NBFCs, and fintechs with active lending portfolios, especially those managing delinquencies in unsecured lending, personal loans, two-wheelers, or credit cards. Its service model includes system integration and operational support.
What it does well
- Coordinates Voice AI, messaging, IVR, and field collections
- Uses portfolio and borrower signals to recommend actions
- Field tools include route planning and visit verification
- Connects through APIs, webhooks, LMS links, and files
What to know first
- Pricing is on request
- Does not currently sell SaaS or CRM
- No debtor payment portal
Limits
There is no free plan, and pricing for the outcome-as-a-service plan is not shown. DPDzero says it does not currently sell SaaS or CRM.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Outcome-as-a-service | Outcome-based collections service · pricing not shown; contact DPDzero | On request |
As dpdzero.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the DPDzero website.
- Contact DPDzero to request pricing for its outcome-as-a-service model.
- Work with the DPDzero team on system integration.
- Connect lender systems through a supported route such as REST API, SFTP, webhooks, or LMS connections.
Verdict
DPDzero combines digital and field collection workflows with system integration and operational services. Its outcome-as-a-service model is not a SaaS or CRM offering.
Questions
How is DPDzero priced?
DPDzero uses an outcome-as-a-service model, with pricing available on request.
Is there a free plan?
No. DPDzero lists no free plan.
Which platforms does DPDzero support?
The listed platforms are Android, API, and web.
What systems can it integrate with?
Integration options include SFTP, REST API, direct LMS connections, webhooks, email, and CSV or Excel files.
Who does DPDzero serve?
It says it serves banks, NBFCs, and fintechs with active lending portfolios, particularly in several unsecured and consumer lending categories.
Does DPDzero provide SaaS or CRM?
DPDzero says it does not currently sell SaaS or CRM and works on an outcome-as-a-service basis.
Facts from DPDzero's own pages
- API authentication
- The API authentication documentation says access uses OAuth bearer tokens that are valid for 30 minutes. · dpdzero.com, 7 Oct 2026
- Channels
- Its collections channels include Voice AI, WhatsApp, SMS, RCS, IVR, telecalling, and field collections. · dpdzero.com, 7 Oct 2026
- Compliance
- The digital channels page says message templates follow RBI Fair Practices Code guidance and are reviewed with the lender’s compliance team before launch. · dpdzero.com, 7 Oct 2026
- Decision intelligence
- The platform uses portfolio and borrower signals to create risk cohorts and recommend next-best actions. · dpdzero.com, 7 Oct 2026
- Digital orchestration
- Digital campaigns can choose channels, timing, and fallbacks across WhatsApp, SMS, IVR, and RCS. · dpdzero.com, 7 Oct 2026
- Field operations
- Field operations include case allocation, route planning, GPS and timestamp verification, visit evidence, and reporting. · dpdzero.com, 7 Oct 2026
- Founded
- 2022 · dpdzero.com, 28 Sept 2026
- Headquarters
- Bengaluru, Karnataka, India · dpdzero.com, 28 Sept 2026
- Integrations
- The automation platform connects to lender systems through SFTP, REST API, direct LMS connections, webhooks, email, and CSV or Excel files. · dpdzero.com, 7 Oct 2026
- Mobile app
- The field operations page describes a mobile app for agents to view cases, routes, and follow-ups. · dpdzero.com, 7 Oct 2026
- Payment systems
- The platform page names Razorpay, Cashfree, Easebuzz, and BillDesk as example payment gateways lenders can continue using. · dpdzero.com, 7 Oct 2026
- Security
- DPDzero states that it is ISO/IEC 27001:2022 certified and describes commitments to data confidentiality, integrity, availability, and regulatory obligations. · dpdzero.com, 7 Oct 2026
- Service model
- DPDzero says it does not currently sell SaaS or CRM and works on an outcome-as-a-service model. · dpdzero.com, 7 Oct 2026
- Support and setup
- DPDzero says its team handles system integration and that LMS or CRM integrations are typically live within days. · dpdzero.com, 7 Oct 2026
- What it does
- DPDzero provides an AI-led collections platform and services that combine technology, operations, and borrower outreach for lenders. · dpdzero.com, 7 Oct 2026
- Who it serves
- DPDzero says it serves banks, NBFCs, and fintechs with active lending portfolios, particularly unsecured, personal loan, two-wheeler, or credit card delinquencies. · dpdzero.com, 7 Oct 2026
Where DPDzero stands on Freedom251
- Debt Collection Software#12 of 28