Desk Duo

What Desk Duo is

Desk Duo is paid software for salons, barbershops, and wellness businesses, combining custom apps, an AI receptionist, self check-in kiosks, and AI agents. The custom app lets clients view services and availability, book appointments from phones, receive push notifications, use digital loyalty rewards, manage client information, and make payments, tips, or deposits. The kiosk supports tablet-based check-in, walk-ins, queue management, service and stylist selection, and staff and client notifications. The AI receptionist answers calls 24/7, books appointments by phone, routes calls, and provides transcripts, analytics, and multi-language support. AI agents can automate follow-up texts, review requests, no-show recovery, inventory alerts, social content suggestions, and client re-engagement. Standard products have no setup fees, and Desk Duo handles configuration, usually running products within 3–5 business days. Plans are month-to-month and cancellable anytime. Pricing starts at $20/month; the app is $60/month and AI receptionist $30/month.

Who it suits

Desk Duo suits salons, barbershops, and wellness businesses needing booking, check-in, call handling, loyalty, payments, or automated client follow-up.

Limits

The kiosk plan requires a tablet. AI Agents are custom-priced, with most agents starting at $50–100/month, and bundle pricing is provided by contacting Desk Duo.

Getting started

1. Open the Desk Duo website
2. Choose the kiosk, AI receptionist, custom app, AI agents, or a combination
3. Select a listed month-to-month plan
4. Provide the required tablet for kiosk use, choosing iPad, Android, or Fire
5. Have Desk Duo handle setup and configuration
6. Use the products after the stated 3–5 business day setup period

Verdict

Desk Duo offers separate tools that can be combined for bookings, reception, check-in, and automated engagement. Review each product's price and tablet requirement before choosing a setup.