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Cumulocity IoT
What Cumulocity IoT is
Cumulocity IoT is a platform for connecting and managing equipment, contextualizing device data, building applications, and supporting operational decisions. Devices can connect through HTTP REST, MQTT, native LWM2M, LoRa Network Server integration, or certified gateways. Management tools cover onboarding, over-the-air firmware and software updates, configuration, connectivity monitoring, remote troubleshooting, and device replacement. Cumulocity normalizes device data and provides real-time analytics and dashboards; optional DataHub supports SQL queries through standard ODBC/JDBC interfaces. It is available as cloud SaaS or on-premises Cumulocity Edge, including air-gapped deployments. Device protections include device-initiated connections, X.509 certificate authentication, secure remote access, software updates, and fine-grained permissions. Native multi-tenancy separates customer data, alongside granular role-based access control and contextual device permissions. Featured partners include Microsoft, AWS, Google, and SAP. The Starter plan costs €215 a month billed annually and includes unlimited users, 2.5M messages per month, one tenant, and 30-day data retention. A 30-day trial permits up to 10 connected devices.
Who it suits
Cumulocity IoT suits IoT architects, automation and industrial engineers, and developers managing connected equipment. Its cloud and on-premises options include air-gapped deployment.
What it does well
- Supports HTTP REST, MQTT, LWM2M, and certified gateways.
- Device management includes remote troubleshooting and replacement.
- Offers real-time analytics and dashboards.
- Supports air-gapped on-premises deployment.
- The 30-day trial allows up to 10 devices.
What to know first
- No free plan is offered.
- Starter costs €215 a month billed annually.
- The trial is limited to 10 connected devices.
- Starter includes 30-day data retention.
Limits
The 30-day trial includes core platform features and permits up to 10 connected devices. Starter costs €215 a month billed annually and includes 2.5 million messages per month, one tenant, 30-day data retention, and three analytics models.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business | Unlimited users · Up to 250M platform messages/month · 99.0% uptime guarantee · Multiple tenants in EU/US/APJ · 24/7 crisis phone support | On request |
| Enterprise | Unlimited users · Unlimited messages · 99.9% uptime guarantee · 24/7 all-incident support · Isolated infrastructure | On request |
| Starter | annually · Unlimited users · Up to 2.5M messages/month · 95% uptime guarantee · One tenant · 30-day data retention · Up to 3 analytics models | €215 a year |
| Connected | Single-node on-prem · Requires internet access · High availability not available · No multi-tenancy | On request |
| Air-Gapped | Single-node on-prem · No internet access required · High availability not available · No multi-tenancy | On request |
As cumulocity.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Cumulocity IoT website
- Start the 30-day free trial
- Connect up to 10 devices through a supported interface or gateway
- Configure device onboarding, monitoring, and software updates
- Build dashboards and real-time analytics
- Choose cloud SaaS or an on-premises Cumulocity Edge deployment
Verdict
Cumulocity IoT combines device connectivity, management, analytics, and deployment choices for IoT operations. Consider the trial device limit and annual Starter cost when assessing fit.
Questions
How much is the Starter plan?
Starter costs €215 a month, billed annually. It includes unlimited users, 2.5 million messages monthly, one tenant, 30-day retention, and three analytics models.
Is there a free plan or trial?
There is no free plan. A 30-day free trial includes core platform features and allows up to 10 devices.
Can Cumulocity run on premises or without internet?
Yes. Cumulocity supports on-premises Cumulocity Edge, including air-gapped networks. Connected requires internet access, while Air-Gapped does not.
What query and analytics options are available?
The platform offers real-time analytics, dashboards, anomaly detection, machine-learning tools, and optional DataHub SQL querying through ODBC/JDBC interfaces.
Which support levels are listed?
Starter includes community support. Business includes 24/7 crisis phone support, and Enterprise includes 24/7 all-incident support.
Facts from Cumulocity IoT's own pages
- Access control
- Cumulocity provides native multi-tenancy to segregate customer data and supports granular role-based access control and contextual device permissions. · cumulocity.com, 5 Oct 2026
- Analytics and data
- The platform normalizes device data and offers real-time analytics, dashboards, and optional DataHub querying through SQL and standard ODBC/JDBC interfaces. · cumulocity.com, 5 Oct 2026
- Deployment
- Cumulocity supports cloud SaaS and on-premises Cumulocity Edge deployments, including operation in air-gapped networks. · cumulocity.com, 5 Oct 2026
- Device connectivity
- Devices can connect through HTTP REST and MQTT interfaces, native LWM2M support, LoRa Network Server integration, and certified gateways. · cumulocity.com, 5 Oct 2026
- Device management
- Device management includes onboarding, over-the-air firmware and software updates, configuration management, connectivity monitoring, remote troubleshooting, and device replacement. · cumulocity.com, 5 Oct 2026
- Device protection
- Device security features include device-initiated connections, X.509 certificate authentication, over-the-air software updates, secure remote access, and fine-grained device permissions. · cumulocity.com, 5 Oct 2026
- Founded
- 2012 · cumulocity.com, 28 Sept 2026
- Integrations
- Cumulocity lists Microsoft, AWS, Google, and SAP among its featured partners. · cumulocity.com, 5 Oct 2026
- Intended users
- The platform documentation describes its audience as IoT architects, automation engineers, industrial engineers, and developers. · cumulocity.com, 5 Oct 2026
- Purpose
- Cumulocity is an IoT platform for connecting and managing equipment, contextualizing data, building applications, and supporting operational decisions. · cumulocity.com, 5 Oct 2026
- Security
- Cumulocity states that it undergoes external audits including ISO 27001, 27017, 27018, and SOC 2. · cumulocity.com, 5 Oct 2026
- Support
- Starter includes community support; Business includes 24/7 crisis phone support, and Enterprise includes 24/7 all-incident support. · cumulocity.com, 5 Oct 2026
- Trial limit
- The 30-day free trial includes access to core platform features and permits connecting up to 10 devices. · cumulocity.com, 5 Oct 2026
Where Cumulocity IoT stands on Freedom251
- IoT Analytics Software#14 of 24
- IoT Device Management Platforms#11 of 18