Convoy Platform

Convoy Platform connects freight brokers with trusted carriers, combining broker workflow automation with a marketplace for carrier load discovery and booking. It is strongest for brokers moving eligible full truckload freight and carriers who meet its authority and permit requirements.

Its automation spans much of the freight execution process, but the supported freight types and live-loading requirement narrow its fit.

Overview

Convoy is a road freight marketplace owned and operated by DAT Freight Tech, LLC. Brokers remain the broker of record, keeping responsibility for customer relationships and shipment fulfillment even as Convoy automates carrier-facing work.

The platform supports single-driver full truckload dry van, refrigerated, and flatbed shipments that use live loading and unloading. It is not a fit for freight outside those modes or for shipments that do not meet that loading requirement.

Key features

Broker workflow

Convoy automates carrier negotiation, vetting, booking, tracking, shipment status updates, document management, and payouts. Brokers can sync loads from their transportation management system through integrations or the Convoy Broker API, which supports event-based updates and webhooks. That makes it useful for brokers connecting freight execution with existing systems; it does not transfer their customer or fulfillment responsibilities.

Convoy says risk, safety, and quality models monitor carrier risk and performance to help detect fraud and theft. These checks address marketplace risks, but do not guarantee against them.

Carrier booking and payment

Carriers can find, bid on, and book loads using the free app for iOS and Android or the carrier web portal. Instant booking, lane alerts, backhaul search, GPS fleet tracking, and in-app bill of lading submissions support the load process. Payment options include same-day, two-day, and 30-day terms, including QuickPay.

Carrier access requires an account, DOT information, and insurance review. Carriers need active USDOT authority and applicable permits; interstate shipments require an active MC number, and safety rating or score may affect eligibility. Those requirements make the marketplace less accessible to carriers who do not meet its screening criteria.

Support and data protection

Brokers can contact broker account managers or [email protected]; carriers can reach [email protected]. DAT Freight Tech says it uses administrative, physical, and technological measures to protect user information from unauthorized access, loss, misuse, disclosure, alteration, and destruction.

Pricing

Convoy has a free carrier plan and a broker plan with custom pricing. There is no free trial.

The free carrier plan removes subscription charges, but access depends on eligibility and insurance review. For brokers, the per-load payment condition ties charges to digitally booked and delivered freight, while custom terms mean the cost cannot be compared without an agreed quote.

Platforms

Convoy supports Android, iOS, web, and API access. The carrier app is available for iOS and Android, with a carrier web portal; brokers can use integrations and the Broker API to sync loads and receive event-based updates.

Who it's for

Convoy suits brokers seeking automation across carrier sourcing and freight execution, particularly those who want to connect loads to a transportation management system. It also suits eligible carriers looking for loads, booking tools, and payment timing options. It is a poor fit for freight that falls outside its specified full truckload modes or lacks live loading and unloading.

Pros and cons

• Broad broker workflow automation: negotiation, vetting, booking, tracking, updates, documents, and payouts are covered in one platform.
• Integration options: brokers can sync loads through integrations or an API with event updates and webhooks.
• Free carrier access: no sign-up or monthly fees, with booking, tracking, alerts, and payment options for eligible carriers.
• Narrow shipment eligibility: support is limited to single-driver full truckload dry van, refrigerated, and flatbed freight with live loading and unloading.
• Broker accountability remains: using Convoy does not shift customer relationship or fulfillment responsibility away from the broker.

Alternatives

For broader transportation-management options, browse Transportation Management Software.

• DriverNest is worth considering for transfers with unlimited vehicles and drivers, no monthly or setup fees, and payment only when you earn.
• AscendTMS may suit teams seeking a TMS with a free trial and a $69 a month Basic plan, billed per user monthly, with no user limit and no separate driver, truck, or load charges.
• Bluerock TMS is another TMS option with a tailored solution and custom pricing.
• Drivin may suit teams looking for monthly rental pricing based on vehicle count, with no user or vehicle limit.
• Shipwell TMS offers a customized quote for teams seeking a sales-priced TMS.
• Magaya Supply Chain uses subscription pricing tailored to the solutions required and number of users.
• Manhattan Active Inventory Replenishment is a paid option without a free plan.
• McLeod Software Transportation Management offers LoadMaster, PowerBroker, LoadMaster LTL, and DocumentPower solutions.

Verdict

Choose Convoy Platform if you are a broker seeking freight workflow automation or an eligible carrier looking for loads and payment options. Its main advantage is the combination of broker-side execution automation and carrier booking tools; look elsewhere if your freight does not fit its supported modes or requires shipments without live loading and unloading.