Freedom251 › Lead Management Software
Contactability
What Contactability is
Contactability is an insurance ad-tech company connecting people looking for insurance with agents, call centers, and carrier partners. It offers insurance leads and live-transferred calls across auto, home, renters, health, life, commercial, and condo opportunities. Customers can set opportunity types, geography, policy filters, bids, and traffic volume through bidding and real-time controls. Leads may arrive by email, through the Contactability agent center, or in a preferred lead manager; the company also says leads can be posted to a customer’s CRM and names Blitz as an integration. Contactability says lead data is screened through third-party services and its own human screening process. Its transfer team verifies prospect details and intent before transferring calls, which the company describes as exclusive to the receiving agent. Calls and leads are sold on a pay-per-call or pay-per-lead basis, with customers setting bids; no prices are listed. A card deposit funds the account, and automatic refills occur when the balance gets low. The company says problematic calls and leads are replaced.
Who it suits
Contactability is for insurance agents, carriers, call centers, and agencies seeking insurance prospects. It offers both leads and live-transferred calls, with customer-set bids and targeting controls.
What it does well
- Offers leads and live-transferred calls.
- Supports multiple insurance lines, including auto and life.
- Customers can set geography and policy filters.
- The company says problematic calls and leads are replaced.
What to know first
- No free plan or free trial.
- Account funding uses card deposits and automatic refills.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Qualified insurance calls | Pay per call; customers set bids and can request custom volume pricing. · Live transferred calls · geography and policy filters · no stated minimums or long-term commitments | On request |
| Insurance leads | Pay per lead; customers set bids and can request custom volume pricing. · Auto, home, renter, commercial, health, life, and condo leads · geography and policy filters · no stated minimums or long-term commitments | On request |
As contactability.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Contactability provides insurance leads and calls with targeting controls and several delivery options.
Facts from Contactability's own pages
- Bad opportunity policy
- The company says calls with bad contact information or other problems will be replaced, and says bad leads will also be replaced. · contactability.com, 7 Oct 2026
- Call exclusivity
- Contactability says insurance calls are exclusive to the receiving agent. · contactability.com, 7 Oct 2026
- Call transfers
- The company says its transfer team verifies prospects’ information and intent before live-transferring them to an agent. · contactability.com, 7 Oct 2026
- CRM integrations
- The site says leads can be posted to a customer’s CRM and names Blitz among its integrations. · contactability.com, 7 Oct 2026
- Headquarters
- Newport Beach, California, United States · contactability.com, 28 Sept 2026
- Lead delivery
- Insurance leads are delivered by email, through the Contactability agent center, or to a preferred lead manager. · contactability.com, 7 Oct 2026
- Lead verification
- The company says lead data is screened using LeadiD/Jornaya, xVerify, RealValidation, other third-party APIs, and its proprietary human screening process. · contactability.com, 7 Oct 2026
- Payment and billing
- The calls page says customers pay for calls received, fund their account with a card deposit, and have automatic account refills when the balance gets low. · contactability.com, 7 Oct 2026
- Pricing controls
- Customers can choose opportunity types, geography, policy filters, bids, and traffic volume using the platform’s bidding and real-time controls. · contactability.com, 7 Oct 2026
- Rewards
- Customers earn reward points for each dollar spent, redeemable for items including merchandise, trips, leads, and calls. · contactability.com, 7 Oct 2026
- Security and privacy
- The terms say advertisers must use due care with consumer information and maintain physical and technical measures to protect it from loss or unauthorized access or destruction. · contactability.com, 7 Oct 2026
- Support
- The signup page lists customer service availability Monday through Friday, 8 a.m. to 8 p.m. EST, and gives the support number 877-323-7750. · contactability.com, 7 Oct 2026
- Supported insurance lines
- The site lists auto, home, renters, health, life, and commercial insurance opportunities. · contactability.com, 7 Oct 2026
- What it does
- Contactability describes itself as an insurance ad-tech company that connects in-market insurance consumers with agents, call centers, and carrier partners. · contactability.com, 7 Oct 2026
- Who it is for
- The company describes its customers as insurance agents, carriers, call centers, and agencies seeking insurance prospects. · contactability.com, 7 Oct 2026
Where Contactability stands on Freedom251
- Lead Management Software#20 of 36
- Lead Generation Software#40 of 52