Freedom251 › Restaurant POS Software
Coffee Shop Manager
What Coffee Shop Manager is
Coffee Shop Manager is a web-based point-of-sale system for specialty coffee shops, cafes, and bakeries. It handles order entry, drink customization through Espresso Builder, online ordering, and kitchen workflow: the Kitchen Module sends orders to a touchscreen in the order received and tracks when they are finished. A tablet option supports order entry, customer lookup, and manager reports.
Inventory tools cover physical counts, purchase orders, receipts, and invoices, with alerts for ingredients below a chosen level. Reports include sales, sales tax, inventory, employee hours, and forecasts, and can be exported to Word, Excel, email, or HTML. The system also supports menu and table management, staff scheduling, customer rewards, offers, and email or text communication. For multiple locations, Coffee Shop Manager HQ centralizes menus, pricing, employee information, permissions, reports, loyalty, and gift cards. The maker says it integrates with QuickBooks Pro and can consolidate sales from multiple stores into one QuickBooks database. The product launched in 2001 and joined Granbury Solutions in 2012. Pricing is available by request; the maker offers a consultation or demo.
Who it suits
It suits specialty coffee shops, cafes, and bakeries that need POS, inventory, reporting, and customer marketing tools. Businesses with multiple locations may find the centralized HQ tools useful, while other food and drink businesses can adapt the system to their items.
What it does well
- Espresso Builder records drink changes such as flavors and shots.
- Inventory tools track counts, purchasing, receipts, and invoices.
- Reports cover sales, tax, inventory, employee hours, and forecasts.
- HQ centralizes key tools across multiple store locations.
- QuickBooks Pro integration can consolidate multi-location sales.
- Technical support engineers are available seven days a week.
What to know first
- Numeric prices are available only by request.
- The listed platform is web.
Getting started
- Visit the Coffee Shop Manager website.
- Request a consultation or demo.
- Discuss a package or subscription customized to your business.
- Use the web-based system.
Verdict
Choose Coffee Shop Manager if your coffee shop, cafe, or bakery needs order entry alongside inventory, reporting, and customer marketing tools. Its HQ product also serves operators managing multiple locations. Look elsewhere if you need a published price before contacting the maker.
Questions
How much does Coffee Shop Manager cost?
The maker provides pricing on request and describes packages and subscriptions as customized to business needs.
What platform does it support?
Coffee Shop Manager is available for the web.
Does it support online ordering and menu management?
Yes. The listed capabilities include online ordering and menu management.
Can it manage multiple locations?
Yes. Coffee Shop Manager HQ centralizes menus, pricing, employee data, permissions, reporting, loyalty, and gift cards across locations.
Does it integrate with QuickBooks?
The maker says it integrates with QuickBooks Pro and can export multi-location sales information into one QuickBooks database.
What support does the maker offer?
Technical support engineers are available seven days a week. Support subscriptions include software updates and online technical support using an internet connection and remote access software.
Facts from Coffee Shop Manager's own pages
- Accounting integration
- The maker states that Coffee Shop Manager integrates with QuickBooks Pro and can export multi-location sales information into one QuickBooks database. · coffeeshopmanager.com, 11 Oct 2026
- Company history
- The maker says Coffee Shop Manager first launched in 2001 and joined Granbury Solutions in 2012. · coffeeshopmanager.com, 11 Oct 2026
- Customer marketing
- The system supports customer search and analysis, purchase rewards, one-time offers, and email or text communication. · coffeeshopmanager.com, 11 Oct 2026
- Founded
- 2001 · coffeeshopmanager.com, 28 Sept 2026
- Headquarters
- Irving, Texas, United States · coffeeshopmanager.com, 28 Sept 2026
- Industry fit
- The system is designed for coffee shops, cafes, and bakeries, and can also be adapted for other food and drink items. · coffeeshopmanager.com, 11 Oct 2026
- Intended customers
- The maker says the product serves specialty coffee businesses and selected quick-serve environments, with customers in all 50 states. · coffeeshopmanager.com, 11 Oct 2026
- Inventory
- Inventory tools track physical counts, purchase orders, receipts, and invoices, and can alert users when ingredients fall below a chosen level. · coffeeshopmanager.com, 11 Oct 2026
- Kitchen workflow
- The Kitchen Module sends completed POS orders to a kitchen touchscreen in the order received and tracks when orders are finished. · coffeeshopmanager.com, 11 Oct 2026
- Loyalty
- The loyalty program tracks transactions across POS and online ordering, and the maker describes it as a web-based program that can also accept posted transactions or customer check-ins. · coffeeshopmanager.com, 11 Oct 2026
- Multi-location
- Coffee Shop Manager HQ provides centralized multi-store tools for menu changes, pricing, employee data, permissions, and reporting. · coffeeshopmanager.com, 11 Oct 2026
- Multi-location management
- Coffee Shop Manager HQ provides centralized menu, pricing, employee, reporting, loyalty, and gift-card tools for multiple store locations. · coffeeshopmanager.com, 11 Oct 2026
- Network security partner
- The maker identifies Trustwave as its official network security partner for managed network and PCI compliance services. · coffeeshopmanager.com, 11 Oct 2026
- Order entry
- Its Espresso Builder lets baristas customize drinks, including flavors, shots, and other modifications. · coffeeshopmanager.com, 11 Oct 2026
- Ordering
- The POS supports ringing up orders, and the tablet option supports order entry, customer lookup, and manager reports. · coffeeshopmanager.com, 11 Oct 2026
- Payment security
- The maker says card data is encrypted when swiped and sensitive cardholder data does not need to be stored at the shop. · coffeeshopmanager.com, 11 Oct 2026
- Pricing availability
- The maker describes packages and subscriptions as affordable and customized to business needs, and invites customers to request a consultation or demo rather than listing prices on the pages reviewed. · coffeeshopmanager.com, 11 Oct 2026
- Pricing detail
- The maker describes affordable packages and subscriptions customized to business needs but does not show numeric prices on the opened pages. · coffeeshopmanager.com, 11 Oct 2026
- Product
- Coffee Shop Manager is a point-of-sale system designed for specialty coffee shops, cafes, and bakeries. · coffeeshopmanager.com, 11 Oct 2026
- Purpose
- Coffee Shop Manager provides POS technology and business tools designed for specialty coffee shops. · coffeeshopmanager.com, 11 Oct 2026
- Reporting
- Reports cover sales, sales tax, inventory, employee hours, and forecasts, with export options including Word, Excel, email, and HTML. · coffeeshopmanager.com, 11 Oct 2026
- Security controls
- The reporting page describes role-based security, biometric fingerprint authentication, and built-in local backup with an optional online backup solution. · coffeeshopmanager.com, 11 Oct 2026
- Support
- The maker says technical support engineers are available seven days a week; weekday hours are 10 AM–7 PM CST and weekend emergency service is 10 AM–7 PM CST. · coffeeshopmanager.com, 11 Oct 2026
- Support and sales
- The maker offers a free consultation and lists phone support at 817.750.3947. · coffeeshopmanager.com, 11 Oct 2026
Where Coffee Shop Manager stands on Freedom251
- Restaurant POS Software#39 of 44
- Restaurant Management Software#35 of 39