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OrderMate
What OrderMate is
OrderMate is a point-of-sale system for hospitality venues including restaurants, cafés, bars, pubs, franchises, and quick-service restaurants. It supports table service, quick sales, bar tabs, phone orders, pickup and delivery, at-table ordering, split bills, and reservations. WaiterMate handles front-of-house orders and payments, while OfficeMate provides back-of-house configuration, menu management, promotions, reporting, and analytics. StockMate syncs with the POS for stock control, stocktakes, cost-of-goods tracking, and reordering. OrderMate Portal displays live POS data and reports through a web app for computers, phones, and tablets; it is included free on OrderMate support plans. TouchPrep xPress organizes kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications. The system supports offline operation, table management, kitchen displays, and staff permissions. OrderMate lists integrations across accounting, payments, reservations, online ordering, payroll, marketing, inventory, and delivery. Pricing is available on request; the company says it has served hospitality businesses since 2001.
Who it suits
It suits new or established hospitality venues, including multi-site groups, franchises, restaurants, pubs, cafés, and quick-service businesses. It is also relevant to operators needing front- and back-of-house tools, stock management, or offline POS operation.
What it does well
- Handles table service, delivery, reservations, and split bills.
- StockMate supports stocktakes and reorder management.
- Portal reports are accessible from computers, phones, and tablets.
- POS stores essential sales information locally for offline operation.
- Staff permissions and audit records are available.
What to know first
- POS pricing is available on request.
- OrderMate Portal report data remains on the venue POS server.
- Portal access connects to the POS over the internet.
Getting started
- Visit the OrderMate website.
- Enquire about a tailored POS solution and pricing.
- Choose the relevant POS and management tools for your venue.
- Use the platform on Android, iOS, Windows or the web, as applicable.
- Ask about integrations or the transaction data API if needed.
Verdict
OrderMate combines hospitality POS functions with tools for menu management, inventory, reporting, and kitchen preparation. Prospective customers need to enquire for tailored pricing.
Questions
How much does OrderMate cost?
OrderMate is paid, and POS pricing is available on request.
Is OrderMate Portal included?
Yes. The Portal is included free on all OrderMate support plans.
Which platforms does OrderMate support?
The listed platforms are Android, iOS, Windows, web and API.
Can OrderMate work without an internet connection?
Yes. OrderMate says its on-premise POS stores essential sales information locally and operates regardless of internet connectivity.
What does OrderMate integrate with?
Its listed integration categories include accounting, payments, reservations, online ordering, payroll, marketing, inventory and delivery. HungryHungry is a named partner, and Uber Eats, DoorDash and Menulog appear among its integrations.
What support does OrderMate offer?
It advertises 24/7 emergency support by phone, SMS and online, with trained technicians available remotely or on site.
Facts from OrderMate's own pages
- Access controls
- The POS provides staff permission levels and audit records for actions including orders, discounts, payments, deletions and voids. · ordermate.com.au, 2 Oct 2026
- API
- OrderMate describes a custom transaction data API that developers can use to pull sales data into their own apps. · ordermate.com.au, 3 Oct 2026
- Company history
- OrderMate says it has served hospitality businesses since 2001. · ordermate.com.au, 3 Oct 2026
- Connectivity
- OrderMate says its on-premise POS stores essential sales information locally and operates regardless of internet connectivity. · ordermate.com.au, 3 Oct 2026
- Founded
- 2001 · ordermate.com.au, 28 Sept 2026
- Integrations
- OrderMate lists integrations across online ordering, reservations, accounting, rostering, marketing, payments, and other hospitality categories. · ordermate.com.au, 3 Oct 2026
- Intended users
- The company says its system can be tailored to new and established venues, multi-site groups, franchises, restaurants, pubs, cafes, and quick-service venues. · ordermate.com.au, 3 Oct 2026
- Inventory
- StockMate syncs inventory management with the POS and supports stock counts and reorder tracking. · ordermate.com.au, 3 Oct 2026
- Kitchen operations
- TouchPrep xPress displays and organizes kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications. · ordermate.com.au, 3 Oct 2026
- Management software
- WaiterMate handles front-of-house orders and payments, while OfficeMate provides back-of-house configuration, menu management, promotions, reporting and analytics. · ordermate.com.au, 2 Oct 2026
- Named integration
- The HungryHungry integration sends QR-code dine-in and pickup or delivery orders to OrderMate POS and syncs menu and pricing changes. · ordermate.com.au, 2 Oct 2026
- Named partners
- The site identifies HungryHungry as its at-table ordering partner and displays Uber Eats, DoorDash, and Menulog among its integrations. · ordermate.com.au, 3 Oct 2026
- Ordering
- The POS supports table service, quick sales, bar tabs, phone orders, and pickup and delivery orders. · ordermate.com.au, 3 Oct 2026
- Portal cost
- OrderMate Portal is included free on all OrderMate support plans. · help.ordermate.com.au, 2 Oct 2026
- Pricing
- The site directs prospective customers to enquire for a tailored solution and does not state a public POS price on the pages reviewed. · ordermate.com.au, 3 Oct 2026
- Product
- OrderMate is a point-of-sale system built for hospitality venues, including restaurants, cafes, bars, and franchises. · ordermate.com.au, 3 Oct 2026
- Purpose
- OrderMate provides hospitality point-of-sale systems for venues such as restaurants, cafés, bars, pubs, franchises and quick-service restaurants. · ordermate.com.au, 2 Oct 2026
- Reporting
- OrderMate Portal provides remote access to live POS data and reporting through a device-adaptive web portal. · ordermate.com.au, 3 Oct 2026
- Security
- OrderMate Portal says it does not store report data and connects to the venue POS over the internet using SSL; report data remains on the venue POS server. · help.ordermate.com.au, 2 Oct 2026
- Security controls
- The POS supports staff permissions by access level and audit tracking of orders, discounts, payments, deletions, and voids. · ordermate.com.au, 3 Oct 2026
- Subscription
- The company says software updates are included with the subscription and that systems are monitored proactively. · ordermate.com.au, 2 Oct 2026
- Support
- OrderMate advertises 24/7 emergency support and offers help guides, ticket requests, live chat, and phone support. · ordermate.com.au, 3 Oct 2026
Where OrderMate stands on Freedom251
- Restaurant Billing Software#20 of 26
- Restaurant POS Software#35 of 44