No. 137 of 174 ·Business Phone Systems

CloudCall

Name: CloudCall
Price: 20 USD

Web · Windows · Mac · Android · iPhone · Extension · paid plans from $20/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

CloudCall is ranked #137 of 174 in business phone systems on Freedom251, made by CloudCall (Leicester, UK). It runs on Android, Browser extension, iOS, macOS, Web, Windows. There is no free plan. Paid plans start at $20/mo.

CloudCall plans and pricing

All plans

o1 Starter $20/mo per user/month 250 SMS · unlimited local/regional calling to UK and Ireland · 3 months call storage · 5-user seat minimum cloudcall.com · 29 Sept 2026

o1 Pro $33/mo per user/month 500 SMS · calling to UK, Ireland + 13 countries · 6 months call storage · 5-user seat minimum cloudcall.com · 29 Sept 2026

o1 Advanced $45/mo per user/month 750 SMS · calling to +25 countries · 12 months call storage · 5-user seat minimum cloudcall.com · 29 Sept 2026

Compared on business phone systems

Free plan: No
Paid from: $15/user/mo

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The record

Product: CloudCall is a unified communications platform that captures calls and other communications and saves them into CRM records.
Audience: CloudCall says it is dedicated to businesses using CRMs in the staffing and recruiting industry.
Calling and messaging: The o1 plans include voice calling and SMS, with calling destinations and SMS allowances varying by tier.
CRM integrations: The maker lists integrations including Bullhorn, Salesforce, Tracker, Vincere, LaborEdge and JobDiva.
Call tools: Listed capabilities include click-to-call, screen pops, voicemail drop, local presence, power dialing and real-time call coaching.
AI summaries: Pro and Advanced plans include AI-powered call summaries, with CRM-synced summaries listed for Advanced.
Independent contact management: CloudCall o1 supports adding, importing or uploading contacts in its Softphone or Workspace, with or without a CRM.
Security: CloudCall states it is ISO/IEC 27001 certified and describes security protocols to safeguard business and customer data.
Supported devices: CloudCall o1 offers apps for Mac, Windows, iOS and Android, plus a Chrome extension for click-to-call and click-to-SMS.
Plan constraint: The pricing FAQ says a 5-user seat minimum applies for small businesses.
Plan changes: Seats can be added anytime, while seat reductions and downgrades are available only at contract renewal.
Support: CloudCall support is reachable by ticket, email or phone, with regional weekday support hours published for Australia, UK/EMA and US/Canada.
Founded: 2012
Price from: $20/mo

Where it ranks on Freedom251

Best Business Phone Systems in 2026#137 of 174
Best Voicemail Drop Software in 2026#12 of 42
Best Unified Communications Software in 2026#21 of 33

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Sources

cloudcall.com/about-us/· checked 29 Sept 2026
cloudcall.com/pricing-o1/· checked 29 Sept 2026
cloudcall.com/crms/· checked 29 Sept 2026
cloudcall.com· checked 29 Sept 2026
cloudcall.com/downloads/o1/· checked 29 Sept 2026
cloudcall.com/support/· checked 29 Sept 2026