Freedom251 › Heatmap and session replay tools
Clicktics
by Clicktics
What Clicktics is
Clicktics combines website session replay, heatmaps, live chat, lead management, and analytics in one platform. Session recordings replay visitor interactions as DOM-level snapshots with CSS fidelity and a synchronized event timeline. Heatmaps cover clicks, cursor movement, scroll depth, and attention, with segmentation by device, country, and traffic source. Teams can build unlimited funnels of up to 12 steps and track custom events, including server-side event ingestion. Live chat supports auto-greetings and routing. Lead management includes scoring, pipeline stages, assignment, and session history. Integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, plus a REST API and webhooks. Paid website plans include 10,000 sessions per website each month. Start-up costs $19 a month, Medium 36.10 USD, and Pro 51.30 USD. The 14-day trial includes every feature, one website, and 10,000 sessions without a credit card or automatic conversion. Sensitive inputs are masked in the browser, and EU customer data is hosted in Frankfurt.
Who it suits
Clicktics suits website teams that need replay, behavioral heatmaps, funnels, chat, and lead workflows together. Its integrations and API also fit teams connecting analytics with CRM, warehouse, or automation tools.
What it does well
- DOM-level session replay
- Heatmaps segmented by device and traffic source
- Funnels up to 12 steps
- Live chat with routing
- 14-day full-feature trial
What to know first
- 10,000 sessions per website monthly
- Paid plans start at $19 a month
- Native mobile apps are coming soon
- No free plan
Limits
Paid website plans include 10,000 sessions per website each month. Start-up covers one website and one additional team seat; Medium covers two websites, and Pro covers three, with extra sites available at $17.10 each. Additional sessions are sold as non-expiring shared top-ups at $7.00 per 5,000 sessions.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start-up | Billed monthly · 1 website · 10,000 sessions per website / month · you + 1 team seat | $19 a month |
| Medium | Billed monthly · 2 websites · 10,000 sessions per website / month · you + 1 team seat · 5% off list | $36.10 a month |
| Pro | Billed monthly · 3 websites · 10,000 sessions per website / month · you + 1 team seat · add sites up to 9 at $17.10 each | $51.30 a month |
| Agency | Billed yearly at $1,744.20 · yearly plan only · 10 websites · 10,000 sessions per website / month · you + 1 team seat · one payment for the year | $1,744.20 a year |
| Session top-up | $7 per 5,000 sessions · Top-up sessions do not expire · shared pool across websites | $7, paid once |
As clicktics.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Clicktics website
- Start the 14-day trial or choose a paid plan
- Add your website to the account
- Install the tracking setup for session replay and analytics
- Connect services through listed integrations, REST API or webhooks
- Invite the included team seats
Verdict
Clicktics brings behavioral analysis, chat, and lead handling into one service with a broad integration list. Session allowances and the currently pending native mobile apps are important considerations.
Questions
What does the trial include?
The 14-day trial includes every feature, one website and 10,000 sessions per month. It requires no credit card and does not automatically become a paid plan.
Which platforms are available?
Clicktics lists Android, API, iOS and web platforms. Native iOS and Android apps are described as coming soon.
What happens after 10,000 sessions?
Additional sessions can be purchased as shared top-ups that do not expire. A top-up costs $7 per 5,000 sessions.
Does Clicktics connect to other services?
Yes. Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake and BigQuery, plus REST API and webhooks.
Facts from Clicktics's own pages
- Chat and leads
- Live chat includes auto-greetings and routing, while lead management provides scoring, pipeline stages, assignment, and session history. · clicktics.com, 8 Oct 2026
- Data residency
- The privacy policy says EU customer data is hosted in Frankfurt. · clicktics.com, 8 Oct 2026
- Free plan
- No · clicktics.com, 21 Sept 2026
- Funnels and events
- The feature page describes unlimited funnels of up to 12 steps and custom event tracking, including server-side event ingestion. · clicktics.com, 8 Oct 2026
- Headquarters
- Dubai, United Arab Emirates · clicktics.com, 28 Sept 2026
- Heatmaps
- Heatmaps cover clicks, cursor movement, scroll depth, and attention, with segmentation by device, country, and traffic source. · clicktics.com, 8 Oct 2026
- Integrations
- Listed integrations include Slack, HubSpot, Salesforce, Segment, Zapier, Snowflake, and BigQuery, along with a REST API and webhooks. · clicktics.com, 8 Oct 2026
- Limits
- Paid website plans include 10,000 sessions per website per month; additional sessions are sold in non-expiring shared top-ups. · clicktics.com, 8 Oct 2026
- Mobile apps
- The site says native iOS and Android apps are coming soon. · clicktics.com, 8 Oct 2026
- Mobile capture
- Yes · clicktics.com, 21 Sept 2026
- Monthly session limit
- 10000 · clicktics.com, 21 Sept 2026
- Privacy
- The privacy policy says sensitive inputs are masked in the visitor's browser before transmission, and the SDK does not use third-party cookies or cross-site tracking. · clicktics.com, 8 Oct 2026
- Product
- Clicktics combines website session replay, heatmaps, live chat, lead management, and analytics in a single platform. · clicktics.com, 8 Oct 2026
- Rage-click detection
- Yes · clicktics.com, 21 Sept 2026
- Security
- Clicktics states that data is encrypted in transit with TLS 1.2+ and at rest, production access uses hardware-key MFA, and it undergoes periodic third-party penetration testing. · clicktics.com, 8 Oct 2026
- Session recordings
- Yes · clicktics.com, 21 Sept 2026
- Session replay
- Session recordings replay visitor interactions as DOM-level snapshots with CSS fidelity and a synced event timeline. · clicktics.com, 8 Oct 2026
- Paid from
- 19 · clicktics.com, 21 Sept 2026
- Support
- The company says every customer gets human support and that customers can open a ticket from their dashboard. · clicktics.com, 8 Oct 2026
- Trial
- The 14-day trial includes every feature, one website, 10,000 sessions per month, and no credit card; it does not automatically convert to a paid plan. · clicktics.com, 8 Oct 2026
Where Clicktics stands on Freedom251
- Heatmap and session replay tools#45 of 63
- Session Recording Software#24 of 30