Cleomitra

What Cleomitra is

Cleomitra is an AI-powered CRM for managing sales, client relationships, and automation across the customer journey. It brings WhatsApp, Instagram, email, and calls into a unified system, with access through web, iOS, Android, and API. WhatsApp tools include a shared inbox, approved templates, tags, internal notes, campaigns, and follow-ups. Its API feature includes permissioned API keys and webhooks for event data and workflow triggers.

The service also covers business operations: appointments and booking pages, billing with POS and GST invoices, catalogues, inventory, memberships, and branches. Listed audiences include salons and spas, healthcare and clinics, fitness and wellness, real estate, education, e-commerce, and service businesses. Engage plans range from ₹999 a month to ₹2,499 a month; Service OS plans range from ₹2,799 a month to ₹3,999 a month. Enterprise pricing is custom. Message charges are separate and based on messages sent. The company says it encrypts data in transit and at rest, uses access controls, periodic security reviews, and regular backups. It says customer or user lists are not sold, rented, or leased for marketing.

Who it suits

Cleomitra may suit customer-facing businesses such as salons, clinics, fitness and wellness providers, real estate firms, educators, e-commerce businesses, and service companies. Its channel tools and operations features are relevant to teams managing customer conversations alongside appointments, billing, inventory, or memberships.

Limits

Engage Starter includes up to 5,000 messages per month and one ready-made flow. Engage Growth and Service OS Growth allow up to 10,000 messages per month; message charges are paid separately. Enterprise has custom pricing.

Getting started

1. Visit the Cleomitra website.
2. Choose an Engage or Service OS plan, or contact the company about Enterprise.
3. Use the web, iOS, or Android app, or connect through the API.
4. Set up the channels included in the selected plan.
5. Configure appointments, billing, catalogues, inventory, memberships, or branches as needed.

Verdict

Cleomitra is worth considering for businesses seeking customer messaging tools alongside booking, billing, and inventory functions. Compare plan allowances and channel availability before choosing, and account separately for message charges.