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Chronosphere Observability Platform
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What Chronosphere Observability Platform is
Chronosphere Observability Platform is a SaaS service for monitoring metrics, events, logs, and distributed traces across cloud-native environments. It accepts Prometheus and OpenTelemetry data and supports PromQL queries. The Control Plane analyzes and transforms telemetry before storage, helping teams retain selected data and reduce volume; Chronosphere reports an average 89% reduction after transformation. Differential Diagnosis provides guided troubleshooting from metrics or traces without queries. Telemetry Pipeline offers more than 70 integrations, including Datadog, Fluent Bit, Splunk, Amazon S3, and Azure Event Grid. The platform supports Amazon EKS, Azure AKS, Google GKE, and Amazon ECS, with container metrics, runtime events, logs, and resource alerts. Chronosphere describes a single-tenant service, encryption in transit and at rest, and SOC 2 Type 2 and ISO 27001 audits. Pricing is on request and based on retained data or throughput. The homepage says the product is now Cortex XCOR by Palo Alto Networks.
Who it suits
The platform is built for site reliability, DevOps, and engineering teams operating cloud-native systems. It fits organizations using the listed Kubernetes or container services and needing telemetry controls.
What it does well
- Prometheus, OpenTelemetry, and PromQL support
- More than 70 telemetry integrations
- Guided queryless troubleshooting
- Container metrics, events, logs, and alerts
- 24/7/365 support communication
What to know first
- No free plan
- Pricing requires contacting Chronosphere
- Large or long pilots may be paid
- Product is now identified as Cortex XCOR
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Chronosphere Observability Platform | Contact Chronosphere for pricing; the fee is based primarily on data retained, with a small fee for data ingested. · No public price shown · Pricing varies by organization | On request |
As chronosphere.io lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Chronosphere provides broad telemetry collection with controls for shaping data before storage. Its pricing depends on retained data or throughput, so organizations should assess expected telemetry volume and supported environments.
Facts from Chronosphere Observability Platform's own pages
- Company status
- Chronosphere's homepage says it is now Cortex XCO by Palo Alto Networks. · chronosphere.io, 11 Oct 2026
- Cost controls
- The Control Plane lets teams analyze and transform observability data before storage; Chronosphere reports an average 89% data reduction after transformation. · chronosphere.io, 11 Oct 2026
- Data collection
- It ingests data using Prometheus or OpenTelemetry and supports querying with PromQL. · chronosphere.io, 11 Oct 2026
- Data optimization
- Its Control Plane lets customers analyze and shape telemetry data before storage to retain useful data and reduce costs. · chronosphere.io, 11 Oct 2026
- Deployment
- The Observability Platform is a SaaS service; customer environments deploy Chronosphere collectors, while Chronosphere manages the datastore and dashboards. · chronosphere.io, 11 Oct 2026
- Founded
- Chronosphere’s 2019 launch announcement says the company formally launched on November 5, 2019. · chronosphere.io, 11 Oct 2026
- Headquarters
- New York, New York, United States · chronosphere.io, 28 Sept 2026
- Integrations
- Telemetry Pipeline supports more than 70 out-of-the-box integrations, including Datadog, Fluent Bit, Splunk, Amazon S3, and Azure Event Grid. · chronosphere.io, 11 Oct 2026
- Intended users
- The platform is built for site reliability, DevOps, and engineering teams working with cloud native environments. · chronosphere.io, 11 Oct 2026
- Open standards
- The platform supports Prometheus and OpenTelemetry data, and supports PromQL queries. · chronosphere.io, 11 Oct 2026
- Pilot
- Pilots are typically free and last 2–3 weeks; large-scale or long-term pilots may be paid. · chronosphere.io, 11 Oct 2026
- Pricing
- Observability Platform pricing is based on useful retained data, while Telemetry Pipeline pricing is based on data throughput; the company works with each customer on pricing. · chronosphere.io, 11 Oct 2026
- Product
- Chronosphere is a business-to-business SaaS observability platform for monitoring metrics, events, logs, and distributed traces. · chronosphere.io, 11 Oct 2026
- Product status
- Chronosphere’s homepage says it is now Cortex XCOR by Palo Alto Networks. · chronosphere.io, 11 Oct 2026
- Reliability
- Chronosphere describes its platform as single-tenant and reports 99.99% or greater uptime over the past year on its platform page. · chronosphere.io, 11 Oct 2026
- Scale
- Chronosphere says the platform is designed to handle 2 billion data points per second and 20 billion active time series. · chronosphere.io, 11 Oct 2026
- Security
- Chronosphere says it is SOC 2 Type 2 and ISO 27001 audited, and encrypts customer data in transit and at rest. · chronosphere.io, 11 Oct 2026
- Support
- Customer support includes 24/7/365 communication by Slack, Zendesk, or email, plus customer success resources and optional office hours. · chronosphere.io, 11 Oct 2026
- Telemetry Pipeline pricing
- Telemetry Pipeline pricing is based solely on data throughput, defined as the volume of raw data transmitted through the pipeline. · chronosphere.io, 11 Oct 2026
- Troubleshooting
- Differential Diagnosis provides guided, queryless troubleshooting using metrics or traces. · chronosphere.io, 11 Oct 2026
- What it does
- Chronosphere is a cloud native observability platform that provides insights across infrastructure, applications, and business systems. · chronosphere.io, 11 Oct 2026
Where Chronosphere Observability Platform stands on Freedom251
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