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Choose Guest Engagement

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What Choose Guest Engagement is

Choose Guest Engagement is a web suite for independent restaurants focused on repeat orders and customer retention. Its tools cover email campaigns, loyalty, promotions and first-order guest conversion. The email builder supports drag-and-drop creation, test sends, previews, campaign revenue attribution and segments based on order behaviour. Loyalty features include custom point earning, signup and birthday bonuses, item-level redemption, restaurant branding and points shown at checkout. Restaurants can schedule promo codes as dollar, percentage, item, category or delivery-fee discounts, with usage caps and revenue tracking. After a guest’s first order, a configurable one-time code can encourage account creation and track conversions. Choose says this trigger typically converts 20–35% of guest checkouts into registered accounts, with results varying by restaurant. Native integrations are listed for Clover, Toast and Square. The single plan costs $199 a month per location, includes guest engagement, loyalty and promotions, and has no add-ons or binding contracts.

Who it suits

It suits independent restaurants seeking email marketing, loyalty, promotions and guest-account conversion. Restaurants using Clover, Toast or Square can consider its native integrations.

What it does well

  • Includes email campaign building and segmentation
  • Supports configurable loyalty points and bonuses
  • Schedules varied promotional discounts
  • Tracks campaign and promotion revenue
  • Integrates with Clover, Toast and Square

What to know first

  • Costs $199 a month per location
  • No free plan
  • Support is not guaranteed unless expressly stated
  • Conversion results vary by restaurant

Plans

PlanBilled and limitsPrice
ChoosePer location · Guest engagement, loyalty and promotions included · No add-ons · No binding contracts$199 a month

As choosepos.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

Choose Guest Engagement combines restaurant email, loyalty, promotions and conversion tools under one location-based plan. Consider the monthly location cost and support terms alongside the listed POS integrations.

Facts from Choose Guest Engagement's own pages

Conversion claim
Choose says its automated promo trigger typically converts 20–35% of guest checkouts into registered accounts, with results varying by restaurant. · choosepos.com, 8 Oct 2026
Email marketing
The email marketing tools include a drag-and-drop builder, test sends, previews, campaign revenue attribution, and customer segments based on order behavior. · choosepos.com, 8 Oct 2026
Guest conversion
After a guest’s first order, the platform can send a configurable one-time promo code to encourage account creation and track conversions. · choosepos.com, 8 Oct 2026
Integrations
Choose lists native integrations with Clover, Toast, and Square POS systems. · choosepos.com, 8 Oct 2026
Loyalty
The loyalty program supports custom point earning, signup and birthday bonuses, item-level redemption, and restaurant branding, with points visible at checkout. · choosepos.com, 8 Oct 2026
Maker
The maker is Choose Technologies LLC, which lists its address as 140 Spalding Trace, Sandy Springs, Georgia 30328. · choosepos.com, 8 Oct 2026
Plan limit
The pricing page lists a single plan at $199 per month per location and includes guest engagement, loyalty, and promotions. · choosepos.com, 8 Oct 2026
Promotions
Promo codes can be scheduled and configured as dollar, percentage, item, category, or delivery-fee discounts, with usage caps and revenue tracking. · choosepos.com, 8 Oct 2026
Purpose
Choose Guest Engagement is a suite for independent restaurants designed to encourage repeat orders and customer retention. · choosepos.com, 8 Oct 2026
Security
Choose says it uses firewalls and intrusion detection, role-based employee access, encryption in transit and at rest where applicable, and continuous monitoring for suspicious activity. · choosepos.com, 8 Oct 2026
Support
Choose’s terms say it is not obligated to provide user support or maintenance unless expressly stated. · choosepos.com, 8 Oct 2026

Where Choose Guest Engagement stands on Freedom251

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