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OrdersUp

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What OrdersUp is

OrdersUp is a digital marketing platform for independent restaurants that combines listings, reviews, customer messaging, ordering, and delivery marketplace management in one dashboard. Its core plan includes listing sync, a unified reviews inbox with AI-drafted replies, diner CRM, marketing automations, SMS and email campaigns, a managed custom website, and marketplace signup and menu updates. It costs $199/month per location and includes priority support and quarterly strategy reviews. The optional online ordering add-on costs $99/mo and supports branded ordering on the restaurant’s domain, direct-to-kitchen tickets, Stripe payouts, and CRM updates from guest data. Voice AI Ordering, also $99/mo, answers calls, takes orders, handles menu questions, books reservations, and can hand callers to a person. The service is month-to-month, can be canceled anytime, and includes a 60-day results guarantee. OrdersUp is available on Android, iOS, and web. The maker says the service handles marketplace onboarding, menu syncing, payout auditing, and chargeback and error flagging.

Who it suits

It suits independent restaurants seeking a managed approach to listings, reviews, customer marketing, or marketplace operations. Optional ordering and voice features may suit restaurants that want those functions connected to diner CRM.

What it does well

  • Core plan includes listings, reviews, CRM, and campaigns.
  • Online ordering supports direct-to-kitchen tickets.
  • Voice AI can hand callers to a human.
  • Month-to-month service can be canceled anytime.

What to know first

  • No free plan or free trial is listed.
  • Core plan costs $199/month per location.
  • Revenue recovery charges 20% of recovered dollars.

Limits

The core plan is billed at $199 a month per location. Online Ordering and Voice AI Ordering each add $99 a month, while Revenue Recovery charges 20% of recovered dollars.

Plans

PlanBilled and limitsPrice
OrdersUp core$199/month per location · Listings sync · reviews inbox · diner CRM · marketing automations · SMS + email campaigns · custom website · marketplace signup and menu updates · priority support$199 a month
Marketplace Revenue Recovery add-on20% of dollars recovered · Disputes chargebacks and refunds · flags missing-item and adjustment errors · monthly recovery report$20
Online Ordering add-on$99/mo · Branded ordering on your domain · direct-to-kitchen tickets · Stripe payouts · guest data flows into CRM$99 a month
Voice AI Ordering add-on$99/mo · 24/7 phone answering · takes orders · answers menu questions · books reservations · human handoff$99 a month

As getordersup.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the OrdersUp website
  2. Use the web service or access it on Android or iOS
  3. Choose the core plan for a restaurant location
  4. Add Online Ordering or Voice AI Ordering if needed
  5. Connect listed POS, delivery, marketplace, or marketing tools
  6. Begin month-to-month service with marketplace onboarding and menu updates

Verdict

OrdersUp combines restaurant marketing tools with optional ordering and phone-ordering features. The core plan starts at $199/month per location, with additional charges for add-ons and recovered revenue.

Questions

What does OrdersUp cost?

OrdersUp core costs $199 a month per location. Online Ordering and Voice AI Ordering each cost $99 a month; Revenue Recovery charges 20% of recovered dollars.

Is there a free plan or trial?

No free plan or free trial is listed.

Which platforms does OrdersUp support?

OrdersUp is available on Android, iOS, and the web.

Which restaurant tools and marketplaces connect?

Listed tools include Toast, Square, Clover, Lightspeed, Google, Yelp, Meta, Instagram, Apple Maps, TripAdvisor, OpenTable, Aloha, TouchBistro, and Stripe. Listed marketplaces include DoorDash, Uber Eats, Grubhub, and EzCater; POS and delivery connections are routed through Chowly, Itsacheckmate, and Olo.

Can OrdersUp handle phone orders?

The Voice AI Ordering add-on answers calls, takes orders, answers menu questions, books reservations, and can hand callers to a human.

Facts from OrdersUp's own pages

Contract and guarantee
The maker says the service is month-to-month, can be canceled anytime, and includes a 60-day results guarantee under which the next month is on it if results do not improve. · getordersup.com, 7 Oct 2026
Core features
The core plan includes listings sync, a unified reviews inbox with AI-drafted replies, diner CRM, marketing automations, SMS and email campaigns, a managed custom website, and marketplace signup and menu updates. · getordersup.com, 7 Oct 2026
Marketplace integrations
OrdersUp says its POS and delivery integrations are routed through Chowly, Itsacheckmate, and Olo, and lists DoorDash, Uber Eats, Grubhub, and EzCater among marketplaces it supports. · getordersup.com, 7 Oct 2026
Marketplace management
OrdersUp says it handles marketplace signup and onboarding, menu sync, payout auditing, and chargeback and error flagging. · getordersup.com, 7 Oct 2026
Online ordering
The online ordering add-on supports branded ordering on the restaurant's domain, direct-to-kitchen tickets, Stripe payouts, and guest data flowing into the CRM. · getordersup.com, 7 Oct 2026
Other integrations
The maker's marketplace page lists Toast, Square, Clover, Lightspeed, Google, Yelp, Meta, Instagram, Apple Maps, TripAdvisor, OpenTable, Aloha, TouchBistro, and Stripe among tools it works with. · getordersup.com, 7 Oct 2026
Product
OrdersUp describes itself as a restaurant digital marketing platform for independent restaurants, combining reviews, listings, texts, ordering, and delivery apps in one dashboard. · getordersup.com, 7 Oct 2026
Revenue recovery
The revenue recovery add-on charges 20% of recovered dollars; the maker says customers keep 80% of amounts recovered and owe nothing when no money is recovered. · getordersup.com, 7 Oct 2026
Support
The core plan includes priority support and quarterly strategy reviews. · getordersup.com, 7 Oct 2026
Voice AI
The Voice AI Ordering add-on answers calls, takes orders, answers menu questions, books reservations, and can hand callers to a human. · getordersup.com, 7 Oct 2026
Who it is for
OrdersUp describes its platform as a done-for-you growth platform for independent restaurants and says marketplace management is for operators who want it handled for them. · getordersup.com, 7 Oct 2026

Where OrdersUp stands on Freedom251

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