ChatPuma
What ChatPuma is
ChatPuma is a web-based, no-code AI chatbot builder for customer-support websites. Its visual flow builder and knowledge-base answers help businesses create support chatbots without writing code. To train one, users provide a website link, select extracted pages and files, and use that content. Business data, brand identity, and messaging style can further customize the chatbot. Chatbots can be shared by URL or placed on a site as an embedded iframe or chat bubble. ChatPuma says it supports more than 100 languages and displays compatibility logos for WordPress, OpenCart, Wix, Shopify, Webflow, and Bubble. The service is presented for automated support, including routine questions outside business hours. Its homepage says trained models are kept in secure cloud storage, website data is not stored in readable form, and that data is not shared or reused for another purpose. A free plan costs nothing for 30 messages monthly and one chatbot. A paid starting tier is $19 a month for 2,000 messages.
Who it suits
It suits businesses that want to build website support chatbots without coding. The free plan fits a single chatbot with a limited monthly message allowance.
What it does well
- No-code visual flow builder
- Website and file-based training
- Supports more than 100 languages
- Iframe, chat bubble, or URL sharing
- Free plan available
What to know first
- Free plan limited to 30 messages monthly
- Free plan allows one chatbot
- Free tier has limited feature access
- Paid plan details partly unavailable
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | 2,000 messages/month · 2 chatbots | On request |
| Growth | 6,000 messages/month · 5 chatbots | On request |
| Pro | 30,000 messages/month · 10 chatbots | On request |
| Free | Limited feature access · limited message volume | Free |
| Paid plans (starting tier) | 2,000 messages | $19 a month |
As chatpuma.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
ChatPuma combines no-code chatbot creation, website training, customization, and several deployment options. Its free plan provides a limited starting point, while larger message needs require a paid tier.
Facts from ChatPuma's own pages
- Company
- The homepage footer identifies the company as ChatPuma, Inc. and displays a 2024 copyright notice. · chatpuma.com, 12 Oct 2026
- Customization
- The chatbot can be trained on business data and customized with the business's brand identity and messaging style. · chatpuma.com, 12 Oct 2026
- Data handling
- The homepage says ChatPuma stores the trained model in secure cloud storage, does not store website data in readable form, and does not share that data or use it for another purpose. · chatpuma.com, 12 Oct 2026
- Deployment channels
- website · chatpuma.com, 22 Sept 2026
- Free plan
- Yes · chatpuma.com, 22 Sept 2026
- Free tier limits
- The free plan has limited feature access and message volume, and the homepage recommends paid plans for commercial use. · chatpuma.com, 12 Oct 2026
- Getting started
- The homepage says users can get started in under five minutes without coding or a credit card. · chatpuma.com, 12 Oct 2026
- Integrations
- The homepage displays compatibility logos for WordPress, OpenCart, Wix, Shopify, Webflow, and Bubble. · chatpuma.com, 12 Oct 2026
- Knowledge-base answers
- Yes · chatpuma.com, 22 Sept 2026
- Languages
- ChatPuma says it supports more than 100 languages. · chatpuma.com, 12 Oct 2026
- Included conversations
- 2000 · chatpuma.com, 22 Sept 2026
- Pricing page status
- The homepage pricing link currently opens a page with unrelated DEWA88 content, so its plan details could not be checked there. · chatpuma.com, 12 Oct 2026
- Product
- ChatPuma describes itself as a no-code AI chatbot builder for deploying customer support chatbots on websites. · chatpuma.com, 12 Oct 2026
- Sharing
- A created chatbot can be shared by URL or embedded on a website. · chatpuma.com, 12 Oct 2026
- Support use case
- ChatPuma presents the product as automated, 24/7 customer support for businesses, including routine inquiries outside business hours. · chatpuma.com, 12 Oct 2026
- Visual flow builder
- Yes · chatpuma.com, 22 Sept 2026
- Website deployment
- Chatbots can be added to a website as an embedded iframe or a chat bubble. · chatpuma.com, 12 Oct 2026
- Website training
- Users can provide a website link, choose extracted pages and files, and use the selected content to train a chatbot. · chatpuma.com, 12 Oct 2026
Where ChatPuma stands on Freedom251
- Chatbot Builders#127 of 257