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Chase Orbital Virtual Terminal
What Chase Orbital Virtual Terminal is
Chase Orbital Virtual Terminal lets businesses enter credit card payments for phone orders and remote billing in a web browser. It works in the U.S. anywhere there is internet access and a supported browser, using a computer without extra equipment. An active Chase merchant account is required, and Chase says activation usually occurs within 48 hours after that account is set up. The terminal supports recurring billing and customer cards on file. Users can review transaction histories, cancel orders and issue refunds, while receipts can be sent by email or SMS. Transaction history is stored for six months. Separate user logins may have full access or limited permissions, including authorization or capture without refunds. Chase says its security and Fraud Protection Services help protect payments, and Level 2 and Level 3 data support enhanced B2B payment details. Pricing includes $9.95 a month and $3.51 per keyed transaction. There is no free plan, and Chase advertises 24/7 merchant support.
Who it suits
Orbital Virtual Terminal suits U.S. restaurants, retailers and other businesses taking phone orders, subscriptions or recurring payments. It requires an active Chase merchant account and a supported browser.
What it does well
- Accepts phone and remote card payments
- Supports recurring billing and cards on file
- Offers refunds, cancellations and emailed receipts
- Provides separate user permissions
- Includes 24/7 merchant support
What to know first
- Requires an active Chase merchant account
- U.S. availability only
- Transaction history is stored for six months
- No free plan
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Keyed transaction processing | Per keyed in transaction · Custom pricing available | $3.51 |
| Monthly fee | Monthly · Custom pricing available | $9.95 a month |
As chase.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Verdict
Orbital Virtual Terminal covers browser-based keyed payments, recurring billing and transaction administration without extra equipment. Its Chase account requirement and listed per-transaction and monthly fees should guide evaluation.
Facts from Chase Orbital Virtual Terminal's own pages
- Account requirement
- An active Chase merchant account is required to use Orbital Virtual Terminal. · chase.com, 7 Oct 2026
- B2B data
- Chase says Orbital Virtual Terminal supports Level 2 and Level 3 data for enhanced B2B payment details. · chase.com, 7 Oct 2026
- Fraud and security
- Chase says its security and Fraud Protection Services help protect payments. · chase.com, 7 Oct 2026
- Hardware
- Setup requires a computer, internet access and a supported browser, with no extra equipment needed. · chase.com, 7 Oct 2026
- History limit
- The support page says transaction history is stored for six months. · chase.com, 7 Oct 2026
- Intended customers
- Chase describes the product as suited to monthly subscriptions, recurring billing and phone orders for restaurants and retailers. · chase.com, 7 Oct 2026
- Order management
- Users can review transaction histories, cancel orders and issue refunds. · chase.com, 7 Oct 2026
- Receipts
- Businesses can send customer receipts by email or SMS. · chase.com, 7 Oct 2026
- Recurring billing
- The terminal supports recurring billing and lets businesses keep customer cards on file. · chase.com, 7 Oct 2026
- Setup time
- Chase says the terminal is usually activated within 48 hours after the merchant account is set up. · chase.com, 7 Oct 2026
- Support
- Chase advertises 24/7 merchant support for virtual terminal help. · chase.com, 7 Oct 2026
- User access
- The support page says users can have separate logins with full access or limited permissions, including authorizing or capturing transactions without refunds. · chase.com, 7 Oct 2026
- What it does
- Orbital Virtual Terminal lets businesses enter credit card payments for phone orders and remote billing in a web browser. · chase.com, 7 Oct 2026
- Where it works
- Businesses can accept credit card payments in the U.S. anywhere they have internet access and a supported web browser. · chase.com, 7 Oct 2026
Where Chase Orbital Virtual Terminal stands on Freedom251
- Virtual Terminal Software#13 of 28