Freedom251 › Public Safety software
Carbyne
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| APEX Primary License | MRC list price; Sourcewell price $900.00 after 10% · per license | $1,000 a month |
| APEX Additional Installed Workstations Recurring | MRC list price; Sourcewell price $112.50 after 10% · per workstation · required above the concurrent-model workstation threshold | $125 a month |
| APEX Concurrent License | MRC list price; Sourcewell price $1,125.00 after 10% · per license · 2:1 installed workstations to concurrent licenses | $1,250 a month |
| Carbyne Citizen Connect | Optional MRC list price; Sourcewell price $202.50 after 10% · per license · optional | $225 a month |
| Universe Backup License | MRC list price; Sourcewell price $225.00 after 10% · per license | $250 a month |
| Universe Concurrent License | MRC list price; Sourcewell price $450.00 after 10% · per license | $500 a month |
| Universe Primary License | MRC list price; Sourcewell price $450.00 after 10% · per license | $500 a month |
| APEX Backup License | MRC list price; Sourcewell price $450.00 after 10% · per license | $500 a month |
The first 8 of 10 plans, as carbyne.com lists them, read 14 Nov 2026. The maker's own page has the final word. Every plan
Facts from Carbyne's own pages
- Access
- Control Center is a browser-based application for administration, analytics, and wallboards, protected with 2FA. · carbyne.com, 14 Nov 2026
- Call handling
- APEX has been in production for more than five years and combines call-management capabilities in one user interface. · carbyne.com, 14 Nov 2026
- Compliance
- Carbyne states ISO 27001:2013, ISO/IEC 27017, annual SOC 2 Type II audits, HIPAA and HITECH safeguards with Business Associate Agreements, and CSA STAR Level 1. · carbyne.com, 14 Nov 2026
- Encryption
- Carbyne says data on its servers is encrypted at rest with AES-256 and in transit with TLS v1.2, and passwords are hashed and salted. · carbyne.com, 14 Nov 2026
- Founded
- 2015 · carbyne.com, 19 Oct 2026
- Headquarters
- New York, NY, USA · carbyne.com, 19 Oct 2026
- Integrations
- Carbyne lists integrations for CAD, ESINet, voice recorders, IoT devices, PBX, mapping, Text-to-911, SSO, ECaaS, and Bridge Desk alarm, CCTV, and mobile-asset API data. · carbyne.com, 14 Nov 2026
- Key features
- APEX includes AI translation and triage plus live video, caller location, and messaging in one workflow. · carbyne.com, 14 Nov 2026
- License limit
- The Sourcewell catalog prices an APEX concurrent license with a 2:1 installed-workstation ratio and a separate monthly fee for workstations above that threshold. · carbyne.com, 14 Nov 2026
- Live video
- APEX provides patented live video so responders can see from the caller’s perspective. · carbyne.com, 14 Nov 2026
- NG911 standards
- Carbyne says its cloud-native solutions are fully i3 compliant and aligned with NENA standards. · carbyne.com, 14 Nov 2026
- Partner scale
- Carbyne says its open platform has more than 100 partners and over 40 integrations. · carbyne.com, 14 Nov 2026
- Resilience
- Carbyne says microservices provide redundancy and automated disaster recovery at no extra cost, with up to 99.999% uptime for select functions. · carbyne.com, 14 Nov 2026
- Support
- Customer success includes a dedicated manager, onboarding and training, Zendesk support, SLA-based response times, on-demand ticket reports, and 24x7x365 NOC monitoring. · carbyne.com, 14 Nov 2026
- Uptime and cloud
- APEX is described as offering 99.999% call-handling uptime in the cloud, internet access from anywhere, no on-site data storage, and AWS GovCloud security. · carbyne.com, 14 Nov 2026
- What it is
- Axon 911 Core is a cloud-native 911 infrastructure layer built and supported by Carbyne and deployed at agencies in the United States and internationally. · carbyne.com, 14 Nov 2026
- Who it is for
- Carbyne says it serves call centers, emergency response teams, and enterprises that need real-time data and collaboration. · carbyne.com, 14 Nov 2026
Where Carbyne stands on Freedom251
- Public Safety software#6 of 23