Freedom251 › Fire Department Software
First Due
Facts from First Due's own pages
- CAD integration
- First Due is CAD agnostic and can take live dispatch data through email CAD links or API integrations with major CAD vendors. · firstdue.com, 14 Nov 2026
- Community Connect
- Community Connect lets residents create a household life-safety profile, and the agency gets marketing resources to drive engagement. · firstdue.com, 14 Nov 2026
- Core modules
- The suite covers NERIS, ePCR, fire prevention, pre-incident planning, scheduling and personnel, assets and inventory, hydrants, training, community engagement, and mobile response. · firstdue.com, 14 Nov 2026
- Devices
- The product is available in a web browser and as native iOS and Android apps on phones, tablets, laptops, and MDTs. · firstdue.com, 14 Nov 2026
- ePCR compliance
- The ePCR module is described as NEMSIS v3.4 compliant. · firstdue.com, 14 Nov 2026
- Founded
- 2016 · firstdue.com, 19 Oct 2026
- Healthcare compliance
- The hospital-exchange solution is stated to comply with HIPAA, the 21st Century Cures Act, and the HITECH Act. · firstdue.com, 14 Nov 2026
- Hospital data exchange
- Through Carequality, First Due connects EMS agencies to a network covering more than 96% of U.S. hospitals and can send completed ePCRs to hospitals. · firstdue.com, 14 Nov 2026
- Implementation support
- Implementation is staffed by more than 100 professionals across technical, operational, and customer-success roles. · firstdue.com, 14 Nov 2026
- ITM
- The ITM module is a fire-prevention tool for authorities having jurisdiction to manage compliance and service providers. · firstdue.com, 14 Nov 2026
- Offline limit
- Offline access covers hydrant information, occupancy details, and pre-plan data when connectivity is weak. · firstdue.com, 14 Nov 2026
- Security certifications
- First Due states it is SOC 2 Type 2 compliant and FedRAMP-High authorized, and that it completed FedRAMP authorization through the Joint Authorization Board. · firstdue.com, 14 Nov 2026
- SOC 2
- The about page lists First Due as SOC 2 Type 2 compliant. · firstdue.com, 14 Nov 2026
- Technology partners
- Named integrations include CentralSquare, Esri, Hexagon, Kno2, Pulsara, GeoComm, First Arriving, and The Compliance Engine. · firstdue.com, 14 Nov 2026
- What it does
- First Due is a cloud software suite that runs a Fire and EMS operation in one application with a single login. · firstdue.com, 14 Nov 2026
- Who it is for
- More than 5,000 fire and EMS agencies across North America and the U.S. federal government use it, from large cities to volunteer companies. · firstdue.com, 14 Nov 2026
Where First Due stands on Freedom251
- Fire Department Software#2 of 7
- Public Safety software#7 of 23