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CAPS

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Facts from CAPS's own pages

Access controls
CAPS includes secure role-based access controls. · avanco.com, 12 Oct 2026
Architecture
CAPS is built on an enterprise-grade Oracle architecture designed for scalability, performance, and integration across complex environments. · avanco.com, 12 Oct 2026
Capabilities
Listed capabilities include intake and abuse reporting workflows, case lifecycle management, foster care and adoption tracking, compliance monitoring and reporting, and role based access controls. · avanco.com, 5 Oct 2026
Company
Avanco describes its work as delivering mission critical technology solutions for government agencies and essential public programs. · avanco.com, 5 Oct 2026
Contact
Avanco lists its address as 4660 Trindle Road, Suite 200, Camp Hill, PA 17011, and provides [email protected] and 717-441-2063 for inquiries. · avanco.com, 12 Oct 2026
Governance
A formal board of representatives from participating Pennsylvania counties helps define requirements, prioritize enhancements, test updates, and vote on changes. · avanco.com, 12 Oct 2026
Headquarters
Avanco International LLC lists its address as 4660 Trindle Road, Suite 200, Camp Hill, PA 17011. · avanco.com, 5 Oct 2026
Integration
CAPS is integrated with Pennsylvania’s Child Welfare Information System (CWIS) and supports federal reporting requirements including AFCARS. · avanco.com, 5 Oct 2026
Integrations and reporting
CAPS is integrated with Pennsylvania’s Child Welfare Information System (CWIS) and supports federal reporting requirements including AFCARS. · avanco.com, 12 Oct 2026
Intended customers
Avanco describes CAPS as an enterprise platform for child welfare operations across county agencies and Commonwealth systems. · avanco.com, 12 Oct 2026
Purpose
CAPS supports the full lifecycle of child welfare case management, including abuse investigations, foster care, adoption, and family support programs. · avanco.com, 12 Oct 2026
Regulatory updates
The platform is continuously updated to align with evolving state and federal regulations and support data accuracy. · avanco.com, 12 Oct 2026
Scale
The platform is used by 58 counties and over 8000 daily users, and supports over 85% of Pennsylvania counties. · avanco.com, 5 Oct 2026
Security
Avanco states that CAPS operates in a secure environment with SOC 2 compliance, multi-factor authentication, continuous monitoring, and regular security testing. · avanco.com, 12 Oct 2026
Support
Ongoing CAPS support includes system updates, user training, and operational support. · avanco.com, 12 Oct 2026
Technology
CAPS is built on an enterprise grade Oracle architecture designed for scalability, performance, and integration across complex environments. · avanco.com, 5 Oct 2026
Use
CAPS supports abuse investigations, foster care, adoption, and family support programs. · avanco.com, 5 Oct 2026
Users and reach
CAPS is used by fifty-eight Pennsylvania counties and over 8000 daily users, supporting over 85% of the state’s counties. · avanco.com, 12 Oct 2026
Workflows
Platform capabilities include intake and abuse reporting workflows, case lifecycle management, foster care and adoption tracking, and compliance monitoring and reporting. · avanco.com, 12 Oct 2026

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